From the first point of connecting up-to date the staff at Hatton James have been very helpful, informative & supportive beyond measure. We have felt so secure whilst in their very capable & profes... See more
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Our specialist team of Birmingham employment lawyers has vast experience in dealing with employment and HR matters - read more on HattonJamesLegal.co.uk
Contact info
Eleven Brindley Place, 2 Brunswick Square, B1 2LP, Birmingham, United Kingdom
- 0121 631 3000
- info@hattonjameslegal.co.uk
- hattonjameslegal.co.uk
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Procedural and Lacking the Support and Guidance I Needed
I worked with Hatton James during my redundancy process and settlement agreement.
There were some helpful points in the advice, and the solicitor, Chris, appeared to have knowledge of the settlement agreement process. However, overall I found the experience disappointing.
During a very stressful period, I sometimes found it difficult to reach my lawyer and felt that responses to my questions by email were often limited. I also did not feel I received clear enough practical guidance on how to respond to the company’s actions during the redundancy process. When I asked for guidance from time to time, I did not always receive the level of response I had hoped for.
One example of this was when the final settlement agreement was close to being signed. Before signing, I did not feel that the details of the agreement were properly discussed with me. I was advised to read it and sign, but as someone without legal training, I found this challenging and felt quite alone in the process. After reading the agreement myself and obtaining separate help from another lawyer, I signed and concluded the matter.
A particular concern for me was the additional cost relating to the possible removal of restrictive covenants. My understanding at the outset was that this issue would be dealt with as part of the process. The company did not agree to remove the restrictive covenants, and they remained in place. Despite this, the final amount I was charged was significantly higher than the initial figure I had been given.
I understand that a solicitor cannot guarantee the other side’s agreement. However, from my perspective, it was disappointing to pay substantially more than I had initially expected for an issue that was not ultimately resolved in the way I had hoped.
Unfortunately, I did not feel I received the level of guidance, support, or responsiveness from Hatton James that I needed during such a difficult and stressful period.
Overall, based on my personal experience, I would not recommend Hatton James.
Overall good
Overall, I had a good experience. Gareth handled my case and was professional, responsive, and reliable throughout the process.
My settlement agreement was successfully finalized and signed, and I appreciated having a legal professional by my side during negotiations with my employer. It gave me confidence and reassurance throughout the process.
That said, in my particular case I only needed limited legal support, so I felt the fee quoted was a little on the expensive side for the level of assistance I required. Nevertheless, the service was professional and achieved the outcome I was looking for.
Legal Support
The team have helped through the process and ensured I fully understand each step. Will use again
Christopher was simply fantastic
Christopher was simply fantastic! He took the time to ensure I understood all the relevant clauses and explained everything in a clear, easy-to-understand way. The entire experience was excellent from start to finish. Christopher is a very knowledgeable lawyer, and I would highly recommend Hatton James Legal.
Jeremie
Great firm to deal with
Great firm to deal with, very quick and supportive response and approach
Excellent
Excellent, clear and concise. Explained everything and made sure i understood. Friendly and kind
Hatton James Legal helped me feel clear…
Hatton James Legal helped me feel clear about my situation and the options available. Their focus on achieving the right outcome for me was evident throughout, and I appreciated their support during a challenging time.
Professional Service
Professional, friendly & responsive from the outset. The process, potential obstacles and outcomes were all communicated with me clearly which was really helpful. The advice was second to none and I cannot recommend this firm enough.
Simplified a challenging process for me!
Professional, efficient, and really helpful throughout the process. Made the potentially complicated paperwork straightforward and stress-free. Highly recommend.
Perfect balance
The Lawyer provided prompt, no-nonsense advice while managing to explain complex legal terms without the jargon. They set clear expectations from the start and paired their professional competence with genuine human compassion.
Professional and knowledgeable team
Professional and knowledgeable team. Gave excellent advice and guidance in a difficult time for myself. Thank you
always available
I truly appreciated the flexibility. To offer me an appointment during Sunday on a short note was amazing.
Good conversation and i learned a lot during the consultation.
Great experience
Great experience. Easy to get in touch with, and managed to get an appointment quickly. Very helpful and friendly when talking through everything
The service was prompt and the guidance…
The service was prompt and the guidance was clear.
Thank you to Gareth and the team
Thank you to Gareth and the team for an excellent service from beginning to end, going above and beyond. Would highly recommend.
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