Hatch Happy Reviews

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3.8

Non-Bank Financial Service

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Company details

Non-Bank Financial Service

Written by the company

👉 Our mission is to make remortgaging quick and painless. We use the latest AI tech to help you instantly find the best deals and save.

Contact info

Unit 16, 21 City Island Way, E14 0QE, London, United Kingdom
reviews@hatchhappy.co
hatchhappy.com

3.8

Great

13 reviews

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Jan 31, 2024

I’m still waiting the email

29 January 2024

Reply from Hatch Happy

Feb 5, 2024

Sorry to hear that you did not receive an email from your recommended broker, I can assure you it's not typical of the service they offer. On further investigation, I can see that your broker was on annual leave, which could be the likely reason for not getting a quick response. I'll chase this up to find out the cause of this issue, and put processes in place to ensure this doesn't happen again. Thanks for your feedback. Kind Regards, James Hatch Happy Reviews Team.

Nov 4, 2023

Friendly and professional service.

1 November 2023

Unprompted review

Updated Jun 7, 2023

No bull conversation, just the facts.

Ok I didn't get all the good news I had hoped for but at least I wasn't given false hopes either, I got help and I am much wiser plus I was put in contact with another source of lender from here. It was good straight answers and advice, thanks.

5 June 2023

Apr 3, 2023

It's really very good service

It's really very good service provide by them to using your app. Thanks

3 April 2023

Unprompted review

Mar 29, 2023

I used Hatch Happy as my fixed mortgage…

I used Hatch Happy as my fixed mortgage was coming to an end and I needed to switch fast. I'd highly recommend using them!

28 March 2023

Mar 28, 2023

Waste of time

Had a call with Billy for mortgage advice. He said he’d email me suitable mortgages but never did. Felt like a waste of time.I ended up staying with my current provider.

23 March 2023

Reply from Hatch Happy

Mar 29, 2023

Sorry to hear that you had a negative experience with Billy, I can assure you it's not typical of the service they offer. We vet each of our referred brokers and they all have a reputation for offering excellent customer service. I'll chase up with BIlly to find out the cause of this issue, and work to put processes in place to ensure this doesn't happen again. Thanks for your feedback. Kind Regards, James Hatch Happy Reviews Team.

Mar 26, 2023

I was referred to Mark from Nurture…

I was referred to Mark from Nurture Mortgages and he done a fantastic job dealing with my request. I was in quite a difficult position as I there was an emergency on my family and I had to raise some funds from our property. He made the process really quick and straight forward.

24 February 2023

Reply from Hatch Happy

Mar 29, 2023

Hi Natalie, Thanks so much for your feedback - I'm really glad Mark could help! From, James - Hatch Happy Reviews Team.

Mar 24, 2023

I was in urgent need of a mortgage…

I was in urgent need of a mortgage broker and came across this website via Google. They found me a broker who was able to help me save £240 a month off my mortgage! Thank you!

3 December 2022

Unprompted review

Reply from Hatch Happy

Mar 29, 2023

Hey Viv, Thanks for your review, your feedback helps us to improve our ongoing customer service. From, James - Hatch Happy Reviews Team.

Mar 23, 2023

I've tried many mortgage services like…

I've tried many mortgage services like this but Hatch Happy were by far the best!

23 March 2023

Reply from Hatch Happy

Mar 29, 2023

Thanks for your review, your feedback helps us to improve and be better each day :-). From, James - Hatch Happy Reviews Team.

Mar 23, 2023

Hatch Happy provided contact details…

Hatch Happy provided contact details with a reputable mortgage broker who was both helpful & knowledgeable.

23 March 2023

Reply from Hatch Happy

Mar 29, 2023

Thanks so much for your feedback Lisa. I'm so happy that we were able to help and hope to see you again-). From, James - Hatch Happy Reviews Team

Mar 17, 2023

Fantastic service and great overall…

Fantastic service and great overall experience! I was looking to remortgage my property in London and was immediately referred to a local broker.
He called be straight away and made the whole process stress free. I'd highly recommend using them.

17 March 2023

Reply from Hatch Happy

Mar 29, 2023

Thanks Carlos - I'm glad our specialist broker in London were able to assist. Warm regards, James - Hatch Happy Reviews Team

Mar 7, 2023

I found them to be extremely helpful…

I found them to be extremely helpful and professional. The website referred me to a broker who was able to assist me right away. I would highly recommend using hatch happy!

7 March 2023

Unprompted review

Reply from Hatch Happy

Mar 29, 2023

Thanks Christopher - I'll pass the feedback to the broker! James - Hatch Happy Reviews Team

Mar 6, 2023

Save on remortgaging

Easy to use website. Found it really simple to match me up with a broker and help me save on my remortgage.

6 December 2022

Unprompted review

Reply from Hatch Happy

Updated Mar 29, 2023

Thank You for being the first person to review us, I'm glad we could help :-)

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