Excellent Customer Care. First class.
I first met Paul at Harvey’s Car Centre in November 2014. I wanted to have a look at a Volvo C30 1.6 as I was interested in them. I was upfront with Paul and said I wasn’t looking to purchase, I’d just like to have a look at one.
Paul was polite and accommodating and suggested I have a drive of it anyway, which I did. And that was it. He was helpful and not once tried to pressure a sale. The following day I went back and bought the car. I was thrilled with it and received a friendly and professional service from Sean.
A few weeks later, I popped in for something and noticed a Volvo C30 D4 which I liked even more. Paul and Sean tried to discourage me from buying it as it didn’t make sense trading in the car I’d just bought from them. So, a test drive later I bought the D4 and traded in the 1.6. Again, no pressure from the guys at Harvey’s. Polite, professional and didn’t push for a sale at all.
The Volvo C30 D4 is probably the best car that I’ve owned. I was even more thrilled with this one and it came with the confidence of dealing with Harvey’s Car Centre.
In January 2019 my elderly parents stopped driving. I spoke with Kyle and Ciaran at Harvey’s and they arranged a hassle-free purchase of my parents’ car and gave me a fair price. Yes, I could’ve sold it for more privately but I was happy to deal again with Harvey’s Car Centre.
Anytime that I’m driving past with a friend or colleague, I’ll point out their showroom and recommend them. Anyone I know looking for a new car I point in the direction of Harvey’s.
In all my motoring years buying cars, I’ve never before come across any business like this one. The chaps are friendly, polite and professional. They never push a sale on you and are happy to help you. They have an excellent reputation and this is something that they’ve built over a number of years.
I’ve never reviewed any car dealer online before and I know that people are quick to criticise. Well, I just want people to know that they can have confidence in Harvey’s Car Centre. I’ve always found them to be brilliant.
The only downside I can find is that I keep an eye on their website and regularly find myself tempted with something else. Harvey’s is definitely the top of my list for when I next replace my car.
I am a genuine customer of this firm and, as I understand it, they have a number of people who are repeat customers such is the positive and friendly way that they do business.
10 January 2022
Unprompted review