I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... See more
Location
Switch locationUnit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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Tralee Harvey Norman shop. I spent several hours doing a photo book in mid August. My first time to do a photobook and under pressure for upcoming event. But the absolute kindness, patience and help... See more
Company replied
Went to have a look for a gaming pc in Tralee and was assisted by Tomas Ziga. He was knowledgeable about all components, very friendly and knew exactly what I wanted and directed me to the right produ... See more
Company replied
Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Tralee
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
- 066 7164900
4.4
Excellent
233 reviews
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Great experience
The staff from the Tralee store were very helpful, especially Liam and Stephen who I spoke with on the phone. Thanks so much!
15 June 2026
Reply from Harvey Norman Ireland - Tralee
Hi Grace,
We appreciate your wonderful feedback! We are so happy to hear our Tralee team provided such helpful service. Thank you!
Kind Regards,
Kevin
Harvey Norman’s Tralee store.
Harvey Norman’s Tralee store.. the staff are wonderful tending to all your needs. I wouldn’t go anywhere else
20 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Anne,
We're so happy to hear you had such a wonderful experience with our team. We truly appreciate your kind words and loyalty!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi John Gleeson,
We're glad your experience was easy and hassle-free. We appreciate your kind words.
Kind Regards,
Victoria
The Canon lens I bought had a dust…
The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they had a replacement. Confirmed one was available. Back at the store the replacement was ready, it was exchanged and I was away again within 5 minutes.
14 June 2026
Reply from Harvey Norman Ireland - Tralee
Hi Philip,
We are glad we could quickly resolve the issue with the dust particle in the lens and provide a replacement efficiently. We appreciate you bringing this to our attention.
Kind Regards,
Kevin
Product arrived when scheduled and…
Product arrived when scheduled and exactly as described. The only problem is that there is no written manual. Everything is online, which is not helpful when one is trying to learn.
6 June 2026
Reply from Harvey Norman Ireland - Tralee
Hi Geraldine,
We appreciate your feedback regarding the manual. We understand a physical copy would be helpful for learning and will consider this for future improvements.
Kind Regards,
Kevin
First time buying from this retailer…
First time buying from this retailer and can only say absolutely fantastic service, ordered item yesterday afternoon and courier delivered it to me today Saturday. Talk about on the ball it seems the retailer and delivery partner are a match made in heaven, I will definitely buy from HN again. I can find nothing at all negative in this transaction and I highly endorse the Company!
13 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Phylip,
We are so happy to hear about your fantastic experience with us! It's wonderful to know that our service and delivery partners met your expectations. We truly appreciate your kind words and look forward to serving you again.
Kind Regards,
Kevin
Very helpful knowlegable staff and…
Very helpful knowlegable staff and pleasant to deal with
3 June 2026
Reply from Harvey Norman Ireland - Tralee
Hi Elizabeth,
We appreciate your feedback. We are so glad our staff was helpful, knowledgeable, and pleasant!
Many thanks,
Katie.
So rude at the photo shop
So rude at the photo shop. A little bit of customer service would go a long way.
10 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Maeve,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
it was the best price in Ireland
7 June 2026
Reply from Harvey Norman Ireland - Tralee
Hi Thomas,
We are glad you found our pricing to be excellent in Ireland. We appreciate your positive feedback.
Kind Regards,
Kevin
I would like to thank Steven for the…
I would like to thank Steven for the excellent customer service he provided. From the moment I came into the store, he was friendly, professional, and genuinely willing to help. He went above and beyond to assist me, kept me informed throughout the process, and made what could have been a stressful situation much easier to deal with.
It's rare to come across someone who is so dedicated to helping customers and ensuring they have a positive experience. Steven's patience, understanding, and commitment to great service really stood out, and it is very much appreciated.
A credit to Harvey Norman and an example of outstanding customer care. Thank you, Steven!
8 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Danielle,
We're delighted to hear about your excellent experience in our store. It's wonderful to know that our team member was friendly, professional, and went above and beyond to assist you, making a potentially stressful situation much easier. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!
Kind Regards,
Kevin
Great service all round
Great service all round. John the warehouse manager in Tralee is particularly brilliant. Really went above and beyond
1 June 2026
Reply from Harvey Norman Ireland - Tralee
Hi Denis,
We're so happy to hear you had such a positive experience with us! We appreciate you sharing your kind words.
Kind Regards,
Kevin
Mobile phone issueHad problem with transferring phone…
Had problem with transferring phone number. Thomas and colleagues in Tralee store couldn't have been more patient and helpful. Excellent customer service!
26 May 2026
Reply from Harvey Norman Ireland - Tralee
Hi Anne,
We are so glad to hear our team provided such patient and helpful service with your phone number transfer. Thank you for your kind words!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi Mary,
We’re glad to hear that you had an efficient service. Thank you for your feedback!
Kind Regards,
Conor
Bought a tv for collection
Bought a tv for collection. Was dealt with very quick. Good service
25 May 2026
Reply from Harvey Norman Ireland - Tralee
Hi Eoin,
We're glad your TV collection was quick and efficient. Thank you for the positive feedback!
Kind Regards,
Conor
Had an issue with a phone I bought
Had an issue with a phone I bought, the company wasn't very helpful, however Stephen got me sorted quickly. Very happy with Harvey Norman's response in particular Stephen, thank you
16 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Linda ,
We are glad to hear that a team member was able to resolve your phone issue quickly. Your feedback is greatly appreciated.
Kind Regards,
Kevin
Terrible service
Ordered washing machine online for pick up, received an email order was ready. When arrived at the store was told warehouse was closed and had to wait for one hour to receive my washing machine.
17 May 2026
Reply from Harvey Norman Ireland - Tralee
Hi Kamile,
We appreciate you sharing your experience. We are truly sorry for the extended wait time you encountered. We are reviewing our pickup process to prevent this.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi Mattia,
We appreciate your feedback. We are so glad you enjoyed our fast and friendly service!
Kind Regards,
Kevin
No problem with click and collect
Looked up the best deal I could get and I found it with Harvey Norman’s
Did click and collect and had no issues
10 May 2026
Reply from Harvey Norman Ireland - Tralee
Hi Maurice,
We're happy to hear that you found a great deal with us and that your click and collect experience was seamless. Thank you for sharing your positive feedback!
Kind Regards,
James
Easy to order and prompt delivery
7 May 2026
Reply from Harvey Norman Ireland - Tralee
Hi Terry,
We appreciate your positive feedback; we are so happy ordering was easy, and our delivery prompt. Many thanks.
Kind Regards,
James
Stephen couldn't have been more helpful…
Stephen couldn't have been more helpful made the whole click and collect worth doing
4 May 2026
Reply from Harvey Norman Ireland - Tralee
Hi Calvin,
We're happy to hear that the click and collect service was worthwhile, and that our team member was helpful. Thank you for your positive feedback!
Kind Regards,
James
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