I was helped by Bridget in the photo section of the galway shop today. She was very pleasant and gave great customer service to me and to all other customers that came along while I was there. If she... See more
Location
Switch locationUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
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See what reviewers are saying
I recently purchased a "Ortho cool king mattress" from Harvey Norman galway and was assisted by Maria. Despite my challenging needs—I have a broken coccyx and required a mattress with low motion trans... See more
Company replied
Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... See more
Company replied
Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Galway
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Ireland
- 091 332000
4.3
Excellent
742 reviews
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Very very bad service
Very very bad service, after 3 weeks no delivery. Reason wrong order number, today I was waiting for whole day. I went to shop took my money back. Shit service
5 May 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hello,
Thank you so much for taking the time to leave this review. We are very sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Galway
Hi Ravi,
We appreciate you taking the time to leave this review, and we are delighted you are pleased with our service.
Kind Regards,
Kevin
Communication was good
Communication was good, however we were asked to the the receiving slip when only 2 items has been placed in our house, we then reminded them that 3 items were paid for and expected. Therefore a lack of attention to detail was notedwas noted, additional training may be beneficial.
28 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Sinead,
We appreciate your feedback and are sorry to hear about the missing item. We'll address the oversight internally to improve our attention to detail with deliveries. Thanks for bringing this to our attention. Please email our customer support team the details as they will be able to look into this further with the relevant team customer@support.harveynorman.ie
Kind Regards,
Kevin
Great service
Went in looking for a mattress and David was more than helpful on the day!
29 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Thomas,
We're happy to hear that you had a positive experience and found our assistance helpful during your mattress search. Thank you for your feedback!
Many thanks,
Katie
I found the lady I was dealing with…
I found the lady I was dealing with lovely , but there was a man at the customer service desk that seemed nice but started to butt in and ask for my id even tho I wasn’t dealing with him which made me uncomfortable because the tone he asked it in wasn’t appropriate
24 April 2026
Reply from Harvey Norman Ireland - Galway
Hi Tess,
We appreciate your feedback. We're glad the lady you were dealing with was lovely. We're sorry the other interaction made you uncomfortable. We will address this to ensure a more respectful environment.
Many thanks,
Katie
Sales Assistant (Jason) in Galway store…
Sales Assistant (Jason) in Galway store was very knowledgeable. Delivery man was very helpful.
25 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi there,
We appreciate you sharing your feedback. We're so happy to hear that our sales assistant was knowledgeable and that our delivery man was helpful!
Many thanks,
Katie
They were doing great for my…
They were doing great for my enquiry...excellent and staffs are helpful and kind..5 stars
21 April 2026
Reply from Harvey Norman Ireland - Galway
Hi Geraldine,
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and kind during your enquiry.
Many thanks,
Katie
Good service no issues when the…
Good service no issues when the product want up to scratch they changed it instantly
20 April 2026
Reply from Harvey Norman Ireland - Galway
Hi Stephen,
We appreciate you sharing your feedback. We're so happy to hear about the good service and the quick resolution when the product wasn't quite right!
Many thanks,
Kevin
Great service
Great service and delivered when the man said it would be delivered fair play
22 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Mary,
We're happy to hear that you received great service and a timely delivery. Thank you for sharing your positive experience with us!
Kind Regards,
James
Damaged Utility Room
Ordered a washing machine and the initial delivery date needed to be changed (which wasn’t an issue) but the lads who delivered the washing machine damaged our new utility, I didn’t notice until after they left but there is a chunk taken out of our presses. On top of this the washing machine doesn’t seem to be working properly the water is freezing cold. I would not purchase from Harvey Norman again for this reason. Disappointed.
17 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Aisling,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
The experience I had was very good
The experience I had was very good. The delivery men were really very helpful and put the item of furniture where I wanted it. They took off all the packaging for me. I highly recommend them, they were the best.
18 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Helen,
We appreciate you sharing your positive experience. We're happy to hear that the delivery team was helpful and accommodating in placing the furniture and removing the packaging. Thank you for your recommendation!
Many thanks,
Katie.
Great Work by Ryan
Ryan is always a great help as he was with this sale. He is knowledgeable and takes the time to share his expertise and answer any questions.
Fine store for tech products and help.
Keep up the good work!
10 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Brian,
We appreciate you sharing your positive experience. We're happy to hear that one of our team members was a great help, sharing expertise and answering your questions. Thank you for your feedback!
Many thanks,
Katie.
Recently visited Harvey Norman in…Galway
Recently visited Harvey Norman in knocknacarra, Galway. Feeling very overwhelmed whilst browsing for furniture for a new home. I had visited many other stores for beds and kitchen furniture. Noelle in furniture and miriam in beds made my shopping experience simple and efficient. 2 wonderful, down to earth ladies. Understood my needs aswell as my budget. Very friendly and patient. Highly recommend noelle and miriam to anyone struggling to find good products in their price range. I'm really looking forward to receiving my products and to sleep in my new bed 😊
16 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Donna,
We're glad your furniture shopping experience was simple and efficient. It's great to hear that our team members understood your needs and budget. Thank you for recommending us; we appreciate your positive feedback and hope you enjoy your new bed!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Galway
Hi Brigitte,
We appreciate you sharing your experience. We are so happy to hear that you found our team friendly and efficient!
Kind Regards,
James
Delivery and Removal excellence
They removed my heavy old TV and placed my 65 ins OLED safely and exactly where I wanted. Then removed all the packing. Very professional and on time.
11 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Pat,
We're happy to hear that the service was professional, punctual, and met your needs by removing your old TV and installing the new one perfectly. Thank you for your positive feedback!
Many thanks,
Katie.
Great service
Delivery guys were great, staff in shop were great. Only down side, one of the couches is a slightly different colour to the other, despite both being the same material.... It's like one was left in sunlight. Happy with everything else though to be fair.
10 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi TJ,
We appreciate your feedback and are glad the delivery and in-store experience were positive. We're sorry to hear about the slight color difference in your couches. We'll look into this to ensure better consistency in the future. Thanks again!
Kind Regards,
Kevin
Good price, good service
I got the product at the right price online. Was informed promptly when product was available for collection. Helpful shop assistant carried it to car.
4 April 2026
Reply from Harvey Norman Ireland - Galway
Hi Liam,
We're happy to hear that you got the product at the right price and were informed promptly about the collection. We appreciate your feedback regarding the helpful shop assistant.
Kind Regards,
Kevin
Stay away
Stay away. I'm an old age pensioner and have been treated so badly after paying a fortune for furniture. Staff were of no help.
7 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi John,
We regret that your experience was unsatisfactory in-store. If you can contact our customer service team at "customer@support.harveynorman.ie" and provide the details of your experience, this can be passed on to the relevant teams for review. Thank you for bringing this to our attention.
Kind Regards,
James
Had the worst experience with this…
Had the worst experience with this galway store and the I'm not quite sure why they have a manager over the store, I'm emotionally drained dealing with this store over furniture that should have been delivered and not getting any help from anyone in store. Please I advise second thinking when shopping here. I've never experienced anything so upsetting.
8 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Vicky,
We are very sorry to hear about the experience you had in the Galway store. If you can contact our customer service team at "customer@support.harveynorman.ie" and provide the details of your experience, this can be passed on to the relevant teams for review. We appreciate you bringing this to our attention.
Kind Regards,
James
I ordered with Kevin in the Galway…
I ordered with Kevin in the Galway branch and my goods were delivered by Mike and his colleague. Extremely efficient service.
30 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Marue,
We're happy to hear that you received efficient service from our Galway branch. Thank you for acknowledging our team's efforts and for your positive feedback!
Kind Regards,
James
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