Harvey Norman Ireland - Cork Reviews 

604
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more

Company replied

Rated 5 out of 5 stars

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more

Company replied

Rated 5 out of 5 stars

Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more

Company replied

Rated 5 out of 5 stars

5 star support from Ben in furniture at Kinsale road roundabout with purchase of recliner chair in June 2026 - went the extra mile in seeking solutions to source and enable urgent purchase. Profession... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

604 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(604)

8,892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and information was provided by Evan Whitehouse and Dan in technical support

7 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sean,

We are so pleased to hear that you received excellent customer service and helpful information from our technical support team. We appreciate your kind words!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Shocking customer service at Little…

Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in them. Never Ever shopping in there again. Awful experience.

7 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Paul,

We are truly sorry to hear about your son's headphones and the disappointing experience you had with our customer service. We understand your frustration and regret that we could not resolve the issue to your satisfaction. We value your feedback and will use it to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Robin was very helpful and very polite

Robin was very helpful and very polite
Would return for the politeness alone.

5 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Declan,

We are so happy to hear that our team member was very helpful and polite. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Served by Robin

Served by Robin who was very helpful and informative.

5 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Ray,

We are so happy to hear that our team member was very helpful and informative. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Robin was kind

Robin was kind, approachable and helpful, providing great customer service :)

5 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Niamh,

We are so happy to hear that our team member was kind, approachable, and helpful, providing great customer service. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Online order

Online order, store pickup.
Very efficient process.

3 July 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Lynda,

We are so pleased to hear that your online order and store pickup experience was efficient. We appreciate you taking the time to share your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

We were greatly assisted by Imran

We were greatly assisted by Imran, who was most knowledgeable, efficient and helpful. His wonderful sense of customer service shone through his friendly disposition.

2 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Joan,

We appreciate your wonderful feedback. We're so pleased to hear that our team member was knowledgeable, efficient, and helpful, and that their friendly disposition shone through.

Kind Regards,
Victoria

Rated 4 out of 5 stars

They are good in service

I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.

1 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Christopher,

We're so happy to hear that you had such a positive experience with our team member and that you've continued to choose our Cork store for your needs. We appreciate your loyalty!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Marius was extremely helpful and very…

Marius was extremely helpful and very knowledgeable couldn't recommend him enough kept everything simple

2 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Adam,

We are so pleased to hear that our team member was extremely helpful and knowledgeable. We appreciate you sharing your kind words about them keeping everything simple!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great experience overall

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service.
Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time, perfectly fitted, zero mess, thoroughly efficient.
I am deducting one star as there was an extra week's delay in having the hob transferred from Tralee to Cork.

1 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Aisling,

We're delighted to hear about your positive experience with our team members in the Kinsale Road store and the excellent installation of your new hob. We sincerely apologize for the delay in transferring the hob; we understand your frustration and appreciate your patience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I went in for a printer and Abu was so…

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive friendly helpful service, it's not very common nowadays to be helped with a smile. Thank you so much Abu!!!

1 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Emma,

We are delighted to hear about your positive experience with our team member. It's wonderful that they were so helpful, informative, and friendly, and that you received such refreshing service. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Abu was very knowledgeable and very helpful. He was friendly and patient.

1 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Val,

We are so happy to hear that our team member was very knowledgeable, helpful, friendly, and patient. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Abu was very helpful when picking out a…

Abu was very helpful when picking out a tablet for my daughter

1 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sarah,

We're so happy to hear our team member provided excellent assistance with your tablet selection. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Evan Whitehouse helped me and my…

Evan Whitehouse helped me and my partner today pick out a phone and a drone! Couldn’t have been more helpful! Give that man a raise!!

1 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Kate,

We're so happy to hear our team provided such helpful assistance with your phone and drone purchase! We appreciate you sharing your positive experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick photo prints

29 July 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Declan,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Within 30 minutes of getting the…

Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.

23 July 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Clare,

We're delighted to hear how impressed you were with the efficiency of our team in delivering, installing, and removing your old oven so quickly. Thank you for sharing your positive experience!

Many thanks,
Katie.

Rated 4 out of 5 stars

The delivery date was quick.

The delivery date was quick.
The installatio. of the cooker was professional and friendly

21 July 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Paul,

We're happy to hear that our delivery was quick and the installation was professional and friendly. We appreciate your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Incredible service

Incredible service. Gabriel and another member of staff helped me navigate a difficult situation. Thank you both so much.

22 July 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sarah,

We appreciate you sharing your feedback. We are so happy to hear that our team provided incredible service and helped you navigate a difficult situation. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

By online was easy

By online was easy, the dispatch was very fast and the product I have received was well packaged and matching the description

15 July 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Good morning,

We're so pleased to hear that your online ordering experience was easy, and that your dispatch was very fast. We're also glad the product arrived well-packaged and matched the description!

Many thanks,
Katie.

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