Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us... See more
Company replied
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Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us... See more
Company replied
I have ordered several items from HN over the past few months and they are an excellent store to deal with always. Your items are delivered in great condition. Their delivery drivers are very p... See more
Company replied
Good afternoon, bought a Samsung phone with 24 ultra and insured it I am disabled, I use a wheelchair when I was driving the phone fell out and crashed, and the phone was insured even for scratches, b... See more
Company replied
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very wel... See more
Company replied
Written by the company

Written by the company

Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
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I have ordered several items from HN over the past few months and they are an excellent store to deal with always.
Your items are delivered in great condition. Their delivery drivers are very professional and courteous when delivering large electrical items and so are the courier services that they use.
I have had no problems with the items I have ordered and used. If there are any issues with any items or availability of same I am contacted immediately.
If I do have to call the store for any reason their staff are super to deal with and they help and accommodate in every way possible. Again courteous and professional!
If you have to return anything you are refunded as quickly as possible.
For all these reasons I return to HN again and again for all my household needs. It has become my ‘go to’ store for items!!!
I would recommend them enthusiastically to anyone!

Reply from Harvey Norman Ireland - Cork
Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us through the different brand appliances and the differences between them to help us narrow down what we wanted.

Reply from Harvey Norman Ireland - Cork
Good afternoon, bought a Samsung phone with 24 ultra and insured it I am disabled, I use a wheelchair when I was driving the phone fell out and crashed, and the phone was insured even for scratches, but they demanded another 100 euros from me for repair generally the insurance repair cost as much as half the cost of the phone do not recommend this store they are scammers! The insurance doesn't work! I DON'T ADVISE THIS SHOP!

Reply from Harvey Norman Ireland - Cork
Online ordering was very easy. Great service and prompt delivery too..!

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
I had to ring for the gift card that was part of the May bank holiday offer

Reply from Harvey Norman Ireland - Cork
Fast delivery, very professional will definitely purchase from them again.

Reply from Harvey Norman Ireland - Cork
Rang to confirm my web order and the sales assistant was helpful and knowledgeable. He had it ready for me to collect. A very smooth transition.

Reply from Harvey Norman Ireland - Cork
Very friendly and informative, very good in store selection of headphones, able to sample the sound in the store too.

Reply from Harvey Norman Ireland - Cork
Fantastic work. Clear communication in advance about delivery time and great service in general.

Reply from Harvey Norman Ireland - Cork
Raymond in Harvey Norman Cork, Kinsale Road. What a gent and super super helpful!

Reply from Harvey Norman Ireland - Cork
The staff were extremely supportive and efficient

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Delivery and installation guys were excellent. They arrived when they said they would. 5 stars.

Reply from Harvey Norman Ireland - Cork
Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.

Reply from Harvey Norman Ireland - Cork
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