Harvey Norman Ireland - Cork Reviews 545

TrustScore 4 out of 5

4.1

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us... See more

Company replied

Rated 5 out of 5 stars

I have ordered several items from HN over the past few months and they are an excellent store to deal with always. Your items are delivered in great condition. Their delivery drivers are very p... See more

Company replied

Rated 2 out of 5 stars

Good afternoon, bought a Samsung phone with 24 ultra and insured it I am disabled, I use a wheelchair when I was driving the phone fell out and crashed, and the phone was insured even for scratches, b... See more

Company replied

Rated 5 out of 5 stars

Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very wel... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.1

Great

TrustScore 4 out of 5

545 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Professional and courteous

I have ordered several items from HN over the past few months and they are an excellent store to deal with always.
Your items are delivered in great condition. Their delivery drivers are very professional and courteous when delivering large electrical items and so are the courier services that they use.
I have had no problems with the items I have ordered and used. If there are any issues with any items or availability of same I am contacted immediately.
If I do have to call the store for any reason their staff are super to deal with and they help and accommodate in every way possible. Again courteous and professional!
If you have to return anything you are refunded as quickly as possible.

For all these reasons I return to HN again and again for all my household needs. It has become my ‘go to’ store for items!!!
I would recommend them enthusiastically to anyone!

18 May 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Imelda,

We are so pleased to hear about your consistently positive experiences with us! It is wonderful to know that our items arrive in great condition and that our delivery and courier services meet your expectations for professionalism and courtesy. We truly appreciate your kind words about our staff and their helpfulness. We look forward to continuing to be your go-to store for all your household needs. Thank you for your recommendation!

Kind Regards,
James

Rated 5 out of 5 stars

Very Helpful

Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us through the different brand appliances and the differences between them to help us narrow down what we wanted.

18 May 2026
Unprompted review
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Reply from Harvey Norman Ireland - Cork

Hi Ciara,

We are so glad to hear about your positive experience with us. We appreciate you taking the time to share your feedback. We are happy we could assist you.

Kind Regards,
James

Rated 4 out of 5 stars

Good service

Simple process

16 May 2026
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Reply from Harvey Norman Ireland - Cork

Hi Katie,

Thank you for your review! We are happy to hear that you received good service and the order process was simple.

Kind Regards,
James

Rated 2 out of 5 stars

Fraudsters

Good afternoon, bought a Samsung phone with 24 ultra and insured it I am disabled, I use a wheelchair when I was driving the phone fell out and crashed, and the phone was insured even for scratches, but they demanded another 100 euros from me for repair generally the insurance repair cost as much as half the cost of the phone do not recommend this store they are scammers! The insurance doesn't work! I DON'T ADVISE THIS SHOP!

27 March 2026
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Reply from Harvey Norman Ireland - Cork

Hi Sebastiane,

We regret to hear about your experience with the return and the unexpected repair cost. We will forward this on to the relevant teams for review.

Kind Regards,
James

Rated 5 out of 5 stars

Great service.

Great service.

15 May 2026
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Reply from Harvey Norman Ireland - Cork

Hi Rejish,

Thank you for taking the time to leave this review. We are delighted to hear you are happy with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Online ordering was very easy

Online ordering was very easy. Great service and prompt delivery too..!

11 May 2026
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Reply from Harvey Norman Ireland - Cork

Hi Rosemary,

We appreciate your positive feedback! We're glad our online ordering was easy, and you received great service and prompt delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Order online

I order online...easy website and quick delivery

11 May 2026
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Reply from Harvey Norman Ireland - Cork

Hi Izabela,

We are so happy you found our website easy to use and enjoyed quick delivery! We appreciate your feedback.

Kind Regards,
James

Rated 3 out of 5 stars

I had to ring for the gift card that…

I had to ring for the gift card that was part of the May bank holiday offer

5 May 2026
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Reply from Harvey Norman Ireland - Cork

Hi Emma,

We regret to hear that you had to contact us regarding the gift card from our May bank holiday offer. We appreciate you bringing this to our attention and we will look into this with the relevant teams.

Kind Regards,
James

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very professional will definitely purchase from them again.

9 May 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Anne,

We appreciate your feedback. We are so happy to hear you had a great experience with our fast delivery and professional service!

Kind Regards,
James

Rated 5 out of 5 stars

Rang to confirm my web order and the…

Rang to confirm my web order and the sales assistant was helpful and knowledgeable. He had it ready for me to collect. A very smooth transition.

29 April 2026
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Reply from Harvey Norman Ireland - Cork

Hi Linda,

We appreciate you sharing your feedback. We're happy to hear that the sales assistant was helpful and knowledgeable, and that your order collection was smooth.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Friendly staff, good selection

Very friendly and informative, very good in store selection of headphones, able to sample the sound in the store too.

10 December 2025
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Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear that you found our team friendly and informative, and that you enjoyed our headphone selection and sampling options. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic work

Fantastic work. Clear communication in advance about delivery time and great service in general.

28 April 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Ruairi,

We appreciate you sharing your feedback. We're so happy to hear you received clear communication regarding delivery and great service overall!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast delivery

Good price and fast delivery

21 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Paddy,

We appreciate you taking the time to leave this review, and we are delighted you are pleased with our price and delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Raymond in Harvey Norman Cork

Raymond in Harvey Norman Cork, Kinsale Road. What a gent and super super helpful!

23 April 2026
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Reply from Harvey Norman Ireland - Cork

Hi Laura,

We're happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback; we appreciate it greatly!

Kind Regards,
Kevin

Rated 5 out of 5 stars

The staff were extremely supportive and…

The staff were extremely supportive and efficient

22 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Edel,

We appreciate you sharing your experience. We are so glad to hear our staff was supportive and efficient during your visit; thank you for sharing!

Many thanks,
Katie

Rated 5 out of 5 stars

Always a great experience at Kinsale rd!

Always a great experience at Kinsale rd!

24 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Niamh,

We're glad you enjoyed your experience on Kinsale rd! Thank you for your positive feedback; we appreciate it a lot.

Many thanks,
Katie

Rated 5 out of 5 stars

Delivery and installation guys were…

Delivery and installation guys were excellent. They arrived when they said they would. 5 stars.

25 April 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Gerard,

We're happy to hear that our delivery and installation team provided you with excellent service and arrived on time. Thank you for your positive feedback!

Many thanks,
Katie

Rated 5 out of 5 stars
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Weina,

We appreciate you taking time to share your experience. We are happy to hear that our shop staff were helpful to you during your visit.

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic Deborah!!

Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.

17 April 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Madhur,

We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback and are glad we could help you find what you needed.

Many thanks,
Katie.

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