Harvey Norman Ireland - Cork Reviews 

628
•
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE

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Rated 5 out of 5 stars

Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... See more

Company replied

Rated 5 out of 5 stars

Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t... See more

Company replied

Rated 1 out of 5 stars

Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have requeste... See more

Company replied

Rated 5 out of 5 stars

Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my re... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

628 reviews

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1-star

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4.2

All reviews

(628)

8,788 reviews in the last 12 months

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Rated 5 out of 5 stars

Spoke with the manger Dylan

Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and very greatful , for his help

Invoice 2528795

28 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're so pleased to hear about your positive experience and how helpful our team member was in resolving the issue with your stand. It's wonderful to know their customer service skills made such a great impression. Thank you for sharing your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Abu was a brilliant help to me

Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t just trying to sell, he was trying to get me what I needed.

25 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Eoin,

We're so pleased to hear about your excellent experience and that our team member provided such brilliant help. It's wonderful that they were kind, knowledgeable, and ensured you got exactly what you needed within your budget, without just trying to sell.

Kind Regards,
Victoria

Rated 1 out of 5 stars

Store not filling their side of the promotion

Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have requested this from the store but I have not received anything.
Otherwise collection and product was fine.

5 September 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Shane,

We sincerely apologize for the trouble you've experienced with not receiving your gift card from the September promotion. We understand your frustration, especially after following up twice with customer support. We are looking into this matter to ensure you receive your gift card promptly.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Abu, Harvey Norman, Kinsale roads gem

Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my requirements and answered any questions I had. Very satisfied with him & my purchase.

17 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Ann,

We're so pleased to hear about your positive experience and that our team member was so helpful and knowledgeable in assisting you with your new phone, cover, and screen protector. It's wonderful that they took on board your requirements and answered all your questions.

Many thanks,
Katie.

Rated 5 out of 5 stars

great service fast help and explained …

great service fast help and explained recommended

28 January 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Janis,

We're so happy to hear you received great service and found our assistance to be fast and clear. Thank you for your recommendation!

Many thanks,
Katie.

Rated 1 out of 5 stars

The worst customer service on the…

The worst customer service on the planet went out to collect a toaster kettle and microwave matching colour set they said they had toaster and kettle ready for collection at the microwave would be a few days later we were then phoned to collect it when we got there they said we would have to take a different colour which defeats the purpose then we were told the next day our one was there my pregnant partner went out only to be told it was available only in different colour again and now another week later they said it’s not available after bringing us out there twice. Absolutely useless there’s plenty other shops with the same price items and better service

13 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Tom,

Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Abu helped me with my purchase today

Abu helped me with my purchase today. He was so helpful and patient. I’ll definitely be coming back to him for more help with future IT equipment!

13 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Michelle,

We're so pleased to hear that our team member provided such helpful and patient assistance with your purchase. We truly appreciate your kind words and look forward to assisting you again!

Many thanks,
Katie.

Rated 5 out of 5 stars

Perfect click and collect experience

Great website, click and collect, friendly staff member delivered the item to my car.

31 August 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're thrilled to hear you had such a positive experience with our website and our click and collect service! It's wonderful to know our staff provided friendly assistance.

Many thanks,
Katie.

Rated 5 out of 5 stars

We received excellent assistance when…

We received excellent assistance when deciding on which laptop to purchase.

5 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Niall,

We are so happy to hear that you received excellent assistance when deciding on which laptop to purchase. We appreciate your kind words!

Many thanks,
Katie.

Rated 4 out of 5 stars

Mr. Abo did his job well!

While Mr. Abo is a competent & friendly salesman but I'd prefer if he had mentioned that the Samsung Galaxy laptop I purchased was last year's model (2025).

3 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Dónal,

We appreciate your feedback and are glad to hear you had a positive interaction with our salesman. We understand your preference for full transparency regarding product models. We will ensure our team emphasizes this information more clearly in the future.

Many thanks,
Katie.

Rated 4 out of 5 stars

Good experience overall

3 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service super efficient

Excellent service super efficient .

3 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Zuwena,

We appreciate you taking the time to share your feedback with us. We are so glad to learn that you found our service to be excellent and super efficient!

Many thanks,
Katie.

Rated 5 out of 5 stars

I bought an iPad some time ago from…

I bought an iPad some time ago from your store, and today I was helped enormously by your assistant named Emmet.

1 September 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Mike,

We are so pleased to hear that our assistant was able to provide you with such excellent help. We appreciate your kind words and positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

I was served by Radu and Deborah in…

I was served by Radu and Deborah in Kinsale rd who were absolutely brilliant and guiding us on the products we were looking at. Both were incredibly knowledgeable and answered all our questions. Wouod highly recommend

30 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Laura,

We are so pleased to hear about your positive experience with our team members! It's wonderful that they were brilliant and knowledgeable, guiding you and answering all your questions. We appreciate your high recommendation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Abu was really friendly

Abu was really friendly with me and helped very diligently to get the product I wanted

26 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Robert,

We are so pleased to hear that our team member was friendly and helped diligently to get the product you wanted. Thank you for your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Well explained and a nice person

Well explained and a nice person Abu

26 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We appreciate your feedback. We are so glad to learn that a member of our team was a nice person and explained things well!

Many thanks,
Katie.

Rated 5 out of 5 stars

Service in Harvey Norman.

Yesterday we went to Harvey Norman’s to print out some photos. Not being too familiar with the technology we were fortunate enough to meet with Jelena who more than went out of her way to assist us. She was very kind and caring to both my wife and myself. I was very impressed with the service and assistance I received. I will be back to be sure. Mike Mc.

25 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Michael,

We are so pleased to hear about your positive experience in our store. It's wonderful that our team member went out of their way to provide kind and caring assistance. We truly appreciate your feedback and look forward to your next visit.

Many thanks,
Katie.

Rated 5 out of 5 stars

Abu was Great help

Abu was Great help. He had excellent knowledge of products.

21 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Conor,

We are so happy to hear that our team member was a great help and had excellent knowledge of our products. We truly appreciate your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Abu was incredible in the Kinsale Road…

Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made sure I got the email straight away. Upon arriving I asked for Abu and he was really helpful, advising me on antivirus protection and suitable wireless mouse devices. Very satisfied customer! Thanks Abu

22 August 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Jess,

We're so pleased to hear about your excellent experience at our store. It's wonderful that our team member provided such prompt and helpful assistance with your order and product advice. We appreciate you sharing your positive feedback.

Many thanks,
Katie.

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