I had a great experience at Harvey Norman thanks to Krishna. He helped us choose and buy two beds and was friendly, patient and very helpful throughout. He explained everything clearly and made the w... See more
Company replied
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a great experience at Harvey Norman thanks to Krishna. He helped us choose and buy two beds and was friendly, patient and very helpful throughout. He explained everything clearly and made the w... See more
Company replied
Excellent service from Mr Krishna. We came in planning to buy a mattress, and he explained the pros and cons; we were very happy with his explanations, so we bought the best one in the shop. He has go... See more
Company replied
We had Nomaan helping us out with several products for our new home. We found him to be extremely helpful, knowledgable and friendly. Very impressed with his expertise of various products. 10/10 recom... See more
Company replied
I bought the product to pick up from one store, but they told me it was out of stock at that store (even when the store website showed it as available). They told me I could collect it from a farther... See more
Company replied
Written by the company

Written by the company

Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional. Driver contacted me that morning and gave a 2 hour window on delivery. On request he then rang 25 minutes before arrival. Couches were placed in the room as requested and all packaging was removed. Legs attached etc. Wonderful service and thank you very much. Great delivery service.

Reply from Harvey Norman Ireland - Blanchardstown
Very fast delivery great product.
And very helpful with humm
And making it very affordable for everyone.

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
Very negative attitude from fitter. Told me at 8.00 he would be with me between 9.30 and 12.30 and would send a link so I could track him. Neither he , nor the link arrived by 12.45. I rang him and was put through to mailbox. He and the link arrived together at 1.10. Everything was a problem from my initial attempt to fit it, to the length of the screws in the pack. After much moaning it was fitted but I would not recommend this service to anyone. I have had another company fit appliances for me previously and will be contacting them and not Harvey Norman in the future. There was also a refusal by the original delivery driver to take back packaging, told me they didn't offer that service but I got that sorted out when I refused to sign for delivery. Overall, very good shop experience but very poor delivery and fitting experience.

Reply from Harvey Norman Ireland - Blanchardstown
Ordered a product online for click and collect. When I went to collect the item there was no order on the system. Thankfully a staff member checked the back

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
Gorgeous coffee table at a very good price for the quality. We bought it from the website and it turned out to be exactly what we wanted. The table wasn't in stock in our nearest store at Swords so we purchased it from the Blanchardstown store and had indicated we would collect it. We subsequently received an email directing us to a warehouse Finglas for collection. We phoned the store to confirm this and immediately headed to the warehouse to pick up the table. We arrived shortly after 4pm , only to find it had closed at 4pm, so we had to return another day. The shop assistant could have mentioned the early closing time to us when we called that afternoon to confirm collection arrangements!

Reply from Harvey Norman Ireland - Blanchardstown
Click & Collected. Very efficient and friendly staff at the till.

Reply from Harvey Norman Ireland - Blanchardstown
Easy to order online. Click and collect was very efficient and fast, less than 2 hours from order to collection.

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
I’m so disappointed when I purchased my bed and the dinner table with chairs I requested for assistance with assembly on both items , only the bed was done and the dining table not

Reply from Harvey Norman Ireland - Blanchardstown
Good communication. Good customer support. There was an issue with the product but it was dealt with quickly and efficiently.

Reply from Harvey Norman Ireland - Blanchardstown
The delivery team was professional, punctual, and handled the fridge with care. Communication was clear throughout the process, and the installation was quick and efficient. I appreciated the friendly customer service and the smooth delivery experience.”The

Reply from Harvey Norman Ireland - Blanchardstown
Literally the worst customer service I have ever experienced in my life. I ordered around 6000 euro worth of beds and bases from Harvey Norman, even after working with the store to make sure the measurements of my stairs conformed for delivery, the delivery company refuse to deliver without signing a waiver absolving them of any damage they many cause. They then proceeded to put a hole in my wall and take no responsibility for it.
I then reordered a smaller base and 10 weeks later, it was the same story, refusal to deliver unless I signed a waiver. This is not to mention initially they will try to change you a % fee of your order that they didn’t deliver to store it.
Assembled a bedside lockers extremely poorly to the point when 1 day after delivery the legs were loose and it was falling over.
Truely terrible customer service

Reply from Harvey Norman Ireland - Blanchardstown
Website clear and easy to move around. Price of item very good and delivery speedy. Excellent experience all round. Dave

Reply from Harvey Norman Ireland - Blanchardstown
Everything is ok with my MacBook neo. I really recommend 🫶🏻

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
The staff really make this place. They are so helpful going above and beyond to ensure customer satisfaction. Great selection in store of high quality furniture

Reply from Harvey Norman Ireland - Blanchardstown
They sent me a new one of the same product and didn’t charge me. They sorted out my problem really well, thanks. excelent services.

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.