Harvey Norman United Kingdom - Harvey Norman Holywood Reviews 

574
•
TrustScore 5 out of 5

4.8

Unit A-D, 304 Airport Road West, BT3 9EJ Belfast, Antrim, GB

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Rated 5 out of 5 stars

Impressive well stocked, showroom allowing from a selection off various samples and prices. Service provided by Davy involving the purchase of a two-seater sofa. Davy was extremely helpful guiding me... See more

Company replied

Rated 5 out of 5 stars

Great experience today with Noah - helpful and knowledgeable. Not pushy at all. Slight delay in getting laptop set up but kept us well informed while we waited.

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff that made the experience a lot less stressful. The men delivering my items done a brilliant job especially having to use the stairs instead of the lift with my fridge fr... See more

Company replied

Rated 5 out of 5 stars

Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... See more

Company replied


Company details

  1. Department Store
  2. also in
  3. Bedding Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Furniture Store
  7. Sofa Store

Written by the company

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Contact info

  • Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, United Kingdom

  • 028 9039 5800

4.8

Excellent

TrustScore 5 out of 5

574 reviews

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4.8

All reviews

(574)

1,035 reviews in the last 12 months

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Rated 5 out of 5 stars

Impressive well stocked

Impressive well stocked, showroom allowing from a selection off various samples and prices. Service provided by Davy involving the purchase of a two-seater sofa. Davy was extremely helpful guiding me in my selection.

28 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi John,

Thank you so much for the wonderful feedback. It is fantastic to hear that you were impressed by the extensive selection of samples and pricing options available in the showroom. We are absolutely delighted that you received such helpful guidance and excellent service during your sofa purchase. Your kind words are greatly appreciated, and we hope you thoroughly enjoy your new furniture.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience today with Noah

Great experience today with Noah - helpful and knowledgeable. Not pushy at all.
Slight delay in getting laptop set up but kept us well informed while we waited.

28 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Mrs Wilson,

We are glad you enjoyed your experience with our helpful team. We appreciate your patience during the setup delay and are happy we kept you well informed.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Hassle free delivery and very helpful…

Hassle free delivery and very helpful delivery drivers

28 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Mavis,

We are so pleased to hear that you had a smooth delivery experience and found our team members to be so supportive. Thank you for sharing your wonderful feedback with us!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Quick efficient professional delivery.

Quick efficient professional delivery.

27 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi LES,

Thank you so much for sharing your feedback. We are absolutely thrilled to hear that our team provided such a swift, seamless, and expert delivery service for you. Your satisfaction is our top priority, and we truly appreciate your kind words.

Kind Regards,
Adam

Rated 5 out of 5 stars

Good service in the Holywood branch

I dealt with Noah in the Holywood. Noah was friendly and efficient. He was very informative and helpful in a non pressurising way. It made purchasing an expensive item more reassuring.

25 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi there,

It is wonderful to hear that your experience was so reassuring and that you felt well-informed without any pressure during your purchase. Thank you for sharing your positive feedback about the friendly and efficient service you received.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very professional

Very professional. Took time to measure the door frames to ensure the fridge would fit, unpackaged and removed all tape etc.

24 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi there,

We are glad you enjoyed your experience. We always aim to deliver your appliances safely and complete the setup carefully.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Sophia and Chrissy were amazing

Steve was great but Sophia and Chrissy were amazing. Any electrical products you need go and see these guys

23 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi there,

We are glad you enjoyed your experience with our team. Thank you for recommending our electrical products.

Kind Regards,
Victoria

Rated 5 out of 5 stars

The sales guy Noah

The sales guy Noah, was courteous, friendly and had good product knowledge.

10 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Alan,

We are delighted to hear that you had such a wonderful experience with our team member. It is fantastic to know that their polite demeanor, welcoming attitude, and detailed expertise made such a great impression during your visit. Thank you so much for taking the time to share your positive feedback with us!

Kind Regards,
Ayushi

Rated 5 out of 5 stars

Our experience in your Holywood store…

Our experience in your Holywood store was amazing due to your staff member Daire. He was informative, helpful and gave us enough advice to enable us to choose a new laptop.

14 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Lisa,

We are delighted to hear about your amazing experience at our store. It is wonderful that our team member was so informative and helpful in guiding you to the right laptop for your needs. We truly appreciate your positive feedback and support.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very helpful

Very lovely, helpful and knowledgeable customer service

10 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Lydia,

We are so glad our team provided such great assistance. Thank you for sharing this positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Delivery staff were excellent

Delivery staff were excellent. Courteous & friendly
Thank you's

8 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Marcy,

We are glad you enjoyed your experience with our friendly delivery team.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Our mattresses were delivered on time…

Our mattresses were delivered on time agreed and very well packaged.

The two gentlemen who delivered our items were very polite and extremely professional

Our sales assistant at the store Johnny was extremely helpful and approachable, knowledgeable and professional

6 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Mark,

We are so pleased to hear about your great experience from start to finish. It is wonderful that our in-store team provided helpful and knowledgeable guidance, and that our delivery staff made sure your items arrived safely and right on schedule. Thank you for sharing such kind feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very happy

Friendly and helpful staff that made the experience a lot less stressful.
The men delivering my items done a brilliant job especially having to use the stairs instead of the lift with my fridge freezer. Great job and lovely guys.
It was very well organised with the tracking and estimated time of arrival.
Thank you so much.

6 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Jen,

We are thrilled to hear that you had such a wonderful experience with our team. It is great to know that our staff kept things stress-free and that the delivery crew went above and beyond carrying your heavy appliance up the stairs. We are also glad you found the live tracking and arrival estimates so useful. Thank you so much for taking the time to share your lovely feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Well done Davey

I thought Davy was very professional with his knowledgeable expertise in tell me all about the different sizes, texture and colour and with all the different ways to purchase the item i was looking at , good clear delivery on explaining and communicating and finalised a sale . Thankyou Davey.

4 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Andrew ,

We are delighted to hear about your great experience with our team. It is wonderful to know that you received clear communication and knowledgeable guidance on the product options, textures, and payment methods to help you complete your purchase. Thank you for sharing your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience & service

Great experience & service. Many thanks to Tiarnan who went above and beyond to ensure I got exactly what I wanted at a really good price, plus tips of how to get the best out of the camera. Couldn't be happier and would definitely buy from again 😃👍

3 October 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Claire,

We are so pleased to hear that you had such a great experience with us. It is wonderful to know our team member went above and beyond to help you find the right camera at a fantastic price while sharing helpful tips. Thank you for your recommendation, and we look forward to serving you again in the future!

Kind Regards,
Ayushi

Rated 5 out of 5 stars

Great experience

Friendly, efficient delivery men, very pleasant and great to deal with

29 September 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Michael,

We're so pleased to hear that our delivery team was friendly, efficient, and great to deal with. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very helpful and knowledgeable sales…

Very helpful and knowledgeable sales assistant

24 September 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Iris,

We are delighted to hear that our sales assistant provided you with such helpful and knowledgeable service. Thank you for sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Wonderful delivery men

The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!

24 September 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Jessica,

We're so pleased to hear that our team handled your furniture delivery with such professionalism and care, especially with the challenge of getting it upstairs. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Today we went back to Harvey Norman’s…

Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1
£1,363.94 later. 😁 our sales assistant was Patricia Martin invoice no. 498025 and the reason we bought more than we anticipated was Patricia, she knew everything about the coffee machine and all the difference’s between each one, also the oven which we did need again with her knowledge we chose the right one and just because it was my birthday and I was chatting to her about hair stylers and I didn’t want to pay too much
I ended up with the whole “whistling Dixie” 5 in 1 shark flex style at £269.00 😆 she is a wonderful sales assistant communicates and has great product knowledge as well as charm and personality. Xxx

19 September 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Janet,

We are so happy to hear about your recent positive experience with us! It sounds like you had a fantastic visit and found some wonderful new items for your home. We truly appreciate you sharing your kind words about our sales assistant's excellent product knowledge, charm, and personality. We are glad that we could make your birthday a little extra special with your new purchases. Thank you for choosing us!

Kind Regards,
Ayushi

Rated 5 out of 5 stars

First class service

The delivery of our furniture from Harvey Norman was absolutely flawless and the tracking information kept us informed of the exact time the furniture was going to arrive. The delivery staff were very polite and helpful and positioned the furniture exactly where we required it. First class service.

17 September 2026
Unprompted review
Harvey Norman United Kingdom - Harvey Norman Holywood logo

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Ken,

We're so pleased to hear about your flawless delivery experience. It's wonderful that our tracking information kept you informed and that our delivery staff were polite and helpful, positioning your furniture exactly as you wished.

Kind Regards,
Ayushi

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