HarvestRight Reviews 8,549

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and ease of use, with many appreciating how well it preserves food. The customer service and staff are frequently mentioned for being helpful, efficient, and knowledgeable, making the overall user experience very positive. However, some customers also noted that the initial setup process can be complex and frustrating, and a few experienced issues with the vacuum seal or machine malfunctions. There were also mentions of difficulties with warranty claims and slow response times from customer service in some instances, with some users needing to perform their own repairs.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with their freeze... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of support... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the product,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and use. Many reviewers... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I stopped by harvest right with some questions about my vacuum seal on my machine. Luis Vargas was super helpful and showed me all the tips and tricks to have my machine running perfect. Great costume... See more

Rated 5 out of 5 stars

The HRC100 Pro has been a great addition to our workflows. Harvest Right's customer support team is excellent and knows their product inside and out, and it shows. Overall we've had a very good experi... See more

Rated 5 out of 5 stars

Product arrived well packaged and undamaged. Appears well made. Setup was easy and straightforward. Had my first batch going within an hour!

Rated 5 out of 5 stars

The freeze dryer work fantastically. I have producd amazing quality products and have made half my investment back in two weeks. I am excited to expand and get bigger with freeze dried products.


Company details

  1. Appliance Store
  2. Electronics Store

Information provided by various external sources

Freeze dry food at home with a Harvest Right freeze dryer. Freeze dried food is the best emergency food storage. Purchase a home freeze dryer to preserve food.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

The Harvest Right freeze dryer is an amazing machine!!!

The Harvest Right freeze dryer is a total game-changer. It transforms fresh food into light, crunchy, nutrient-packed snacks while keeping the original flavor almost perfectly.

Super easy to use and incredibly versatile, it’s perfect for everything from fruit to full meals. Yes, it takes time—but the results are next-level.

If you’re serious about food quality and long-term storage, this machine is absolutely worth it.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

My father recently gave me a brand new…

My father recently gave me a brand new Harvest Right Freeze Dryer as a gift, and I LOVE it! I’ve been eating a Plant-Based diet for over 50 years and having a Harvest Right Freeze Dryer has made it even MORE FUN and HEALTHY!
We make a Vegan Cheese sauce, using Raw Cashews that is delicious. I Freeze Dried it and now we have a Dry Cheese Crumbles that are so good on toast, on salad, on veggies and so much more!
Our children and grandchildren LOVE the apples, pineapples and bananas! My father is 87 and thinks how the end product just melts in your mouth is so nice!
I’ve been making Carob Candy Bars, and I have Vanilla Candy Bars in the Freeze Dryer right now. I made Pina-Colada Candy Bars, and they are so good!
We love to camp and there are so many things you can make to take camping. We make a Vegan Frank Tamale and it’s just WONDERFUL freeze dried!
I highly recommend the Harvest Right Freeze Dryer. If you like to eat healthy, you will find so many wonderful ways to use it!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome machine

Awesome machine! Helps with so many things and the savings that will continue long after the purchase cost is much more than just worth it, it’s necessary.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I stopped by harvest right with some…

I stopped by harvest right with some questions about my vacuum seal on my machine. Luis Vargas was super helpful and showed me all the tips and tricks to have my machine running perfect. Great costumer service 10/10 would recommend!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

The HRC100 Pro has been a great…

The HRC100 Pro has been a great addition to our workflows. Harvest Right's customer support team is excellent and knows their product inside and out, and it shows. Overall we've had a very good experience

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Not Just a Fancy Candy Machine

Our freeze dryer was delivered this week, and we couldn’t wait to use it! Originally, we bought it, just for fun, like freeze drying ice cream sandwiches, taffy, and all kinds of candy! But after reviewing the owners manual, I got super excited to try all kinds of different foods. I was so impressed with the quality of the unit, and all the accessories that came with it. When I picked up the trays, I couldn’t believe how sturdy, durable and strong they were. My advice is to follow the manufacturers advice on readying the unit for freeze drying, to eliminate potential problems. I’m super happy with it!

30 April 2026
Unprompted review
Rated 4 out of 5 stars

I got the 5 tray

I got the 5 tray. Item arrived as described. Minor issue resolved quickly and easily with customer service. Unit is working well

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought a Small Home Pro unit and love…

I bought a Small Home Pro unit and love how compact it is — it fits perfectly in my space. I did have some initial concerns about the seal, but the customer service and technical support teams were easy to reach, responded quickly, and resolved the issue right away. That level of support really reassured me and made me feel confident in my purchase. I’m excited to start preserving my food more effectively while keeping the nutrients intact.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

Need Better Instructions and QC to Avoid Start-Up Frustration

I just completed my 3rd bath with the Small Harvest Right Freeze Dryer. I really like the results. But the start-up process was unnecessarily complex and frustrating. I could not get the door to seal, so there was no vacuum. After many YouTube videos and calls with their Tech Support (very good), they provided me with several in-house "hacks" to use to get a strong seal, which also required me to get some special tools. It shouldn't be so hard. This is a $2000 machine and it should be engineered and robust enough to get a tight seal without all these home remedies. I also had issues getting wi-fi set up, but what a difference it mkes. So overall, now that i'm set up, I really like it, but they need better QC out the door.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Harvest Right

When you purchase something new you want it to work perfectly for a long time. For many reasons that doesn’t always happen and when it does you want the manufacturer to make it right. I recently purchased a medium Harvest Right freeze dryer and used it several times before experiencing a glitch. I don’t know what the specific cause of the glitch was but the timing of it happening immediately after it was running during a power outage. I am not here to praise the machine (which I do love by the way), I am here to praise the customer service I received after having a problem. I can’t recall ever having such good service when I have had problems with other products in the past. The process to make my machine whole again took trial and error over a number of days. I had the same representative throughout the whole process and she provided me with lots of helpful resources. While we were in the initial phase, she either stayed on the phone with me while I went through a few steps or scheduled a specific convenient call back time. This type of customer service will keep me as a returning customer for a long time into the future!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Medium 5 tray

4 months into owning a medium 5 tray and I have done a lot of pantry staples, healthy snacks, and candy!
As an avid canner/dehydrator prior FD opens up a lot more potential and much better storage stability!!
Customer service was quick and efficiently resolved an issue and got me up and running again!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Harvest Right

I absolutely love my Harvest Right! The company is amazing to work with. They are so thorough, courteous, very professional, and if there happen to be any problems, they follow up with you until the problem is resolved!
I highly recommend this product!

16 April 2026
Unprompted review

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