HarmanKardon Reviews 

Rejected my card for no reason. Did not inform me. When i inquired on my order they were very rude and said there was suspicious activity with my card. I said i could show id but they would not help nor give me the sale price that i initially purchased at. Customer service was terrible.

I've been in contact with Harman Kardon for more than 6 months now, because the sound disappears very frequently without a reason. I've spent over 5 hours on the phone and e-mail with them trying to find the cause and it is still not yet solved.

They keep sending emails that I need to reset my speakers (towers + the citation bar), despite of the fact that I've tried this multiple times yet.

I've requested several times to send someone to my home to have a look and find the root cause.

Very poor quality for a "premium" supplier of audio...

Please consider KEF as an alternative, since multiple friends bought their speakers and both speaker-quality and the customer centricity is good...

I'm very disappointed because I had a great feeling when I purchased the speakers and sound bar and was actually thinking about extending with 2 more speakers...

Terrible behavior and service
Terrible behavior and service. I have been trying to use a 50% discount code on a headset for 3 weeks. When I use the code, an error occurs which they themselves acknowledge, as I then have to use the code again, it does not work. I get assigned and new code which still does not work and now I have talked to 12 different employees and I still have not received my code and they keep saying that I will get an email soon ... but it never happens. I advise everyone not to shop with harman Kardon, buy your electronics somewhere else where customer service works ...

Does not follow EU regulations. Prepare for legal action to enforce your rights!

Volgt EU wetgeving niet. Gerechtelijke stappen nodig om je rechten af te dwingen!

With the recent Google scandal of listening into people's homes now Harman Cardon should absolutely make it possible to use Spotify or Apple's apps to listen to music. This is not possible now.

The installation of the speaker is very difficult for a non- IT person. There is no equalizer option in the Google Home app so it you don't like a very very heavy base then you're in trouble.
I cannot recommend this speaker, it is not at all user friendly.

Good luck if your power supply breaks... this company is awful for aftersale care. They don't stock any spare parts for most of their units, so they refer you to a third party. This third party is the only seller in the UK, and therefore can set any price they choose. Harman Kardon don't have a set price for any items their 'official service center' charges, so clearly don't care.
This wouldn't be such an issue if the company used standard power supplies, but as it is a specific unit, I find it mad that they don't stock any spare items.
I'll not buy Harman Kardon again!

Obviously JBL is part of Harman. I bought a JBL Flip 4 Bluetooth speaker via the internet page of JBL and it came from Harman, NL. All I can say is: top product, I am very happy with it, and quick delivery. The day after commanding I got an email, that it is already on the way. 1 star less due to the price: in the local electronic market it was still cheaper, I discovered a few days later.