Hardbody Reviews 

433
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of their products, noting durability, comfort, and effectiveness for various lifting needs. Many find the equipment superior to other brands, highlighting robust design and long-lasting performance. Reviewers frequently commend the outstanding customer service and helpful staff, describing interactions as quick, friendly, and supportive, often recognizing their genuine care and efficient handling of orders. However, some customers noted significant dissatisfaction with customer service, citing poor communication and prolonged delays in processing returns or refunds. Specific concerns included unresolved issues over many weeks and allegations of misinformation regarding refund processes.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the durability and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of the... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting the exceptional and... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and efficiency.... See more

Order

Clients share positive opinions on order experiences, often highlighting excellent customer service when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered twice from hardbody; I oringinally just bought a bodybuilding belt in grey, fits great, looks great and saved my deadlifts! This time round i had to get another belt (in pink) for my partner... See more

Company replied

Rated 5 out of 5 stars

I've purchased the lever belt, elbow straps, and wrist straps from Hardbody and the quality is durable, strong, comfortable, and solid for what I need. Everything is well-designed, perfect for... See more

Company replied

Rated 5 out of 5 stars

Hard Body is honestly one of the best fitness brands I’ve supported. You can tell they genuinely care about their community — they interact with supporters, show love back, and make you feel like... See more

Company replied

Rated 5 out of 5 stars

Just bought the straps and finished my first gym session with them , better feel in the rust then any other brand I’ve used , feels good on the wrist then anything else I’ve used and has great grip wi... See more

Company replied


Company details

  1. Gym

Written by the company

Premium Lifting Equipment & Apparel created for those who strive to become more. Hardbody is dedicated to creating premium fitness products and gym-wear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

433 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(433)

251 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company!

I bought a lever belt and I needed to exchange it, I found the process super simple and David McMahon was extremely helpful and made it very easy for me. Highly recommend using this company!

21 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the great review.

We’re really pleased to hear the exchange process was straightforward and that David was able to help make it easy for you. Providing clear support and smooth solutions is something we take seriously.

Thank you for the recommendation and for choosing Hardbody.

– The Hardbody Team

Rated 5 out of 5 stars

Bought a lever lifting belt

Bought a lever lifting belt. Impeccable quality. Well made gear. If you want quality lifting equipment, Hardbody is it💪💪

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the feedback.

We’re glad to hear you’re impressed with the quality and build of the lever belt. Delivering well-made, reliable lifting equipment is exactly what we aim for.

We appreciate your support.

– The Hardbody Team

Rated 5 out of 5 stars

I purchased both the wrist wraps and…

I purchased both the wrist wraps and lifting straps both very comfortable and sturdy highly recommend both

28 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the review.

We’re pleased to hear the wrist wraps and lifting straps are comfortable, sturdy, and performing as expected. We appreciate the recommendation and your support.

– The Hardbody Team

Rated 5 out of 5 stars

My body building belt helped me get new…

My body building belt helped me get new PR. Delighted with the service

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

We’re glad to hear the belt helped you hit a new PR and that you were happy with the service. That’s exactly the outcome we aim for.

We appreciate your support.

– The Hardbody Team

Rated 5 out of 5 stars

My wrist wraps are amazing and customer…

My wrist wraps are amazing and customer service was unreal

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the great feedback.

We’re glad to hear you’re loving the wrist wraps and that our customer service stood out. We really appreciate you taking the time to leave a review.

– The Hardbody Team

Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service. Man on the phone was so polite and helped me with a small issue I had. Made a lifetime customer.

22 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the great feedback.

We’re really glad to hear our customer service made such a positive impression and that the issue was resolved smoothly. Providing respectful, helpful support is a core part of what we do.

We appreciate your trust and support.

– The Hardbody Team

Rated 5 out of 5 stars

Ordered a few different bits from…

Ordered a few different bits from hardbody and both the quality of the equipment & the quality of the service I must say was exceptional

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the feedback.

We’re pleased to hear both the product quality and the service stood out for you. Delivering a high standard across both is something we take a lot of pride in.

We appreciate your support.

– The Hardbody Team

Rated 5 out of 5 stars

Amazing products

Amazing products. Fast shipping and really good customer service. Will definitely shop again!

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the review.

We’re glad to hear you’re happy with the products, shipping, and customer service. We really appreciate your support and look forward to seeing you again.

– The Hardbody Team

Rated 5 out of 5 stars

Delighted with my order

Delighted with my order! The belt fits just right and the colourway is 🔥, Big thanks to David aswell for helping me with my order 👊🏼 will definitely be ordering more soon.

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the great feedback.

We’re glad to hear the belt fits perfectly and that you’re happy with the colourway. It’s also great to know David was able to help make the process smooth for you.

We appreciate your support and look forward to your next order.

– The Hardbody Team

Rated 5 out of 5 stars

Honestly one of the best gym wear out…

Honestly one of the best gym wear out there from clothes to equipment, never once let me down and constantly realizing new items, keeping it fresh all the time!

29 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the feedback.

We’re really pleased to hear Hardbody has consistently delivered for you across both clothing and equipment. Continuously improving and releasing new products is something we’re committed to, so it’s great to see that recognised.

We appreciate your continued support.

– The Hardbody Team

Rated 5 out of 5 stars

10/10 Every time!

Ordered twice from hardbody; I oringinally just bought a bodybuilding belt in grey, fits great, looks great and saved my deadlifts! This time round i had to get another belt (in pink) for my partner, beacause they're just that good! Also ordered some hardgrips which I am yet to try and some blackout wrist straps, outstanding, much better than my old ones (from a big brand I wont name).

10/10 Hardbody just dont miss

21 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for the support, Rio. Really appreciate you coming back for a second belt and trusting us again. Glad to hear the belt and straps are doing exactly what they’re meant to do. Enjoy the new kit.

Rated 1 out of 5 stars

Poor

Got my refund you refused to do anything about, nice big sign up in front of gym to avoid too now 😉

EDIT FROM REPLY:
Lets just clear a few issues correctly firstly.
A refund was never issued full stop, you actually refused to issue one, you actually said to me good luck with your refund as klarna will back us and award us the money, I didnt even want a refund I wanted a size exchange, but when your small business decided to be so unprofessional I pursued a full refund instead (all the above is in black and white transcript) for whatever reason you refused my request multiple times and I was forced to pursue a refund via a legal case with klarna, which I won because I did everything cool, calm, collect and professional. I am actually very happy with the outcome as after 40-50 days I was finally refunded by klarna, something which you could of done within 48 hours, but you decided not to. Lets be honest you didn’t aim to handle any situation fairly, properly or professionally at all, its a massive shame Ive been treated so poorly even after explaining my situation and autism where I need things to be sorted promptly and locked away so I can sleep at night, but you decided to punish me anyway, hey ho is what it is, you failed the community and my sign will remain in my gym so others can avoid.

FURTHER EDIT SINCE RETAILERS CHANGED RESPONSE:

At the time, not sure which time you mean but within the first 40days of this issue it wasn’t handled at all, but if your policy is to belittle and penalise your customers then yes that was within your policy, well done. You were given 30days since you signed for my return to issue a refund which you failed to do only then was the issue escalated after you ignored 4 emails over said 4 weeks. I also wish you all the best moving forward but I feel the need to share my genuine experience, even if its just to remind your customers to double check their sizing, sadly it never needed to come to this and it could of all been resolved easily 6 weeks ago. No hard feelings anyway.

I love how you think “You” resolved this issue professionally but I was forced to take legal action and resolved it myself, good-day pinocchio.

1 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thank you for your continued comments.

To be clear, we fundamentally disagree with the way this situation is being characterised. The matter was handled in accordance with our published policies and through the correct processes available once it was escalated via a third-party payment provider. At no point was any customer “punished,” “belittled,” or intentionally ignored, and suggestions otherwise are simply not accurate.

Once an order is returned and a dispute is raised externally, timelines and outcomes are no longer controlled by us directly, but by the payment provider involved. This was communicated at the time. While we appreciate that this was not the outcome you wanted initially, the resolution was ultimately reached through those external channels, as is standard practice.

We understand that delays can be frustrating, however repeatedly reframing the situation publicly, making accusations about intent, and assigning motives does not change the facts of how the process works. We have a responsibility to operate fairly and consistently for all customers, not on an ad-hoc basis, and that means following the same procedures in every case.

We stand by the way this matter was handled and reject the implication that it reflects a lack of professionalism or care for our community. Thousands of customers train with our equipment daily, including gyms and long-term users, and their experiences reflect the standard we hold ourselves to.

You are, of course, entitled to share your experience and opinions. However, this matter is fully resolved and we will not be engaging in further public debate on it.

We wish you well moving forward.

– The Hardbody Team

Rated 5 out of 5 stars

Love my Hardbody wraps and sleeves

Love my Hardbody wraps and sleeves. Makes such a difference to my workout.

The grips on the wraps are brilliant! The colour is great and looking forward to getting further gym stock from Hardbody.

21 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Thanks for the kind feedback, Laura. Great to hear the wraps and sleeves are making a noticeable difference in your training. Appreciate the support.

Rated 5 out of 5 stars

Santa was bringing some Hardbody…

Santa was bringing some Hardbody products to my 17 year old son for Christmas. I couldn't track the package and had a feeling that it wasn't going to arrive on time as other products ordered on the same date had already arrived. I emailed Hardbody and began a thread of emails with David Mc who reassured me immediately that this issue would be sorted out. The package didn't arrive in time for Christmas, but it was nobodies' fault and anyhow my son would see this as a first world problem. David informed his supervisor Stuart and the order was resent immediately. Ironically, the original package arrived the following day! My son informs me that the products are amazing quality, well worth the wait! I would have no issue ordering again from these guys. Well done and many blessings for 2026.

1 December 2025
Unprompted review
Hardbody logo

Reply from Hardbody

Louise, thank you so much for taking the time to write this. I’m really glad we were able to get things sorted for you and your son, even with the hiccup along the way. Delighted to hear he’s enjoying the products, and we truly appreciate your patience and understanding.

Rated 5 out of 5 stars

Blackout power stack!

Got the Hardbody stack from my girlfriend for Xmas and it is amazing she got the blackout bundle and the belt itself is worth the money not to mention the knee sleeves and wrist wraps won’t be going elsewhere for my supports now!

12 January 2026
Unprompted review
Hardbody logo

Reply from Hardbody

Love hearing that, Luke. The Blackout Power Stack is a favourite for a reason. Glad everything hit the mark and thanks for choosing us.

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