Harber London Reviews 

270
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the premium materials, flawless stitching, and thoughtful design. Many appreciate how items like leather sleeves and bags fit perfectly and exceed expectations. Reviewers also frequently highlight the efficient and speedy delivery, with products often arriving well-packed. Customer service is often commended for being exceptional, prompt, and professional in resolving queries. However, some customers also noted significant issues with delivery, including unexpected customs clearance fees and items arriving damaged due to poor packaging. Others experienced long delays, lack of shipping updates, or even non-delivery of their orders. Additionally, some people were dissatisfied with customer service, mentioning unresponsiveness and poor communication regarding returns or order status.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often highlighting the premium materials like... See more

Quality

Users describe positive interactions with quality, highlighting the outstanding craftsmanship, minimalist... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick and speedy delivery, even... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the high bar set for... See more

Price

Consumers find price to be ambiguous, with some reviewers considering products to be expensive but worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently bought two new Macbook Airs and wanted to find a good protective cover for each of them. Harber fitted the bill with their beautiful leather sleeves. These are made to fit the laptop... See more

Rated 5 out of 5 stars

I recently purchased a phone sleeve and wallet from Harber London, and both are absolutely fantastic. The leather feels premium, the stitching is flawless, and the design is minimalist yet functional.... See more

Rated 5 out of 5 stars

Dear Harber Team, I am writing to let you know how much I appreciate the exceptional service and quality I have received from your company. I want to commend Chloe specifically for outstandi... See more

Rated 5 out of 5 stars

This backpack is handcrafted in Spain, and the perceived quality is outstanding—far higher than what the photos suggest. The craftsmanship is excellent, and the materials feel truly premium both on... See more


Company details

  1. Bag Shop
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Handcrafted Awesome Leather Goods For Your Every Day Life


Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(270)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Super Slim Card Holder with RFID…

Super Slim Card Holder with RFID Protection

This slim card holder has a key fatal flaw - in my experience the quickdraw pocket on the back of the wallet tears at the corners after less than 2 years usage. This pocket isn't reinforced at the corners and is just a bare cut in the leather. This keeps it slim but is poor design in my opinion as it will not last.

Harber accepted my complaint and provided me with a new wallet in a different design free of charge.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Slim and smooth

I went for the dark grey leather, and have been very pleased with the look and feel. It holds just the right number of cards, but stays slim, and the magnet clasp works well. There's not a lot of room for notes so I just keep one twenty in there. The little pull tag wasn't well illustrated on the website but essentially you can pull it to get cards out on the left, and when you push the cards back in, it pushes the tag back in as well. It is ideal now we have so many loyalty cards and payment cards on our phone. And big thanks for the birthday discount! The delivery was as smooth and efficient as ever from a quality delivery company, easily tracked from Spain.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Slim iPad Pro EVO No. 7

I’ve purchased two cases now from Harber London and I could not be more pleased with the experience. Customer Service is above and beyond. The product quality is outstanding. Reminds me of how high end companies used to be.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Love the city backpack

Got the city backpack, I love the leather, it's very high quality. The compartments inside are perfect for my tech devices. It's what I was looking for.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Stylish and unique

Consistently great products with a timeless design and materials. Happy to spend a little more to protect those expensive possessions, especially when they look so good. Impressed with how quickly they have products ready following new announcements and always glad when there’s a blue colour option!

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous products!

Laptop air case in black leather. Beautiful and soft. Fits perfectly! Small black leather case for laptop/phone gadgets. Perfect size and matching. Very pleased with both products and was delivered in a few days.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

rfid passport and money wallet

rfid passport and money wallet
Well made for passport and money. Soft leather slim profile to accommodate suit pocket. Money pocket will hold large size bills in divided pocket. The wallet combination contains slots pockets for 5 credit cards and additional storage pocket with pull tab. This will solve the problem of me carrying a separate passport holder and wallet for currency and credit cards. I recommend-- Robert Bennett

20 May 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased one of your…


I recently purchased one of your MacBook sleeves and I am very impressed with the quality.

I was searching for a premium sleeve and could not find one until I stumbled upon your this company.

Thank you for your attention to detail and commitment to quality!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Slim Wallet Sleeve Case is an amazing sleeve wallet

It's an amazing wallet sleeve, protects my phone and very elegant. I ordered one size up so I can have a case on my phone as well. My iPhone 15 Pro fits perfectly in the iPhone 15 Pro Max wallet. I can only recommend this. Harber London never fails in quality and customer support.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I purchased a sleeve for MacBook Pro as a present last year and I liked every thing about it: how it looks, the quality, the process of purchase. This year I came back to order another one for myself because it really looks fabulous.
Besides that, I had an issue with my previous order and the team resolved it amazingly. The solution offered was super fast and I’m happy with the product and how you value your customer.
Thank you for what you are doing, I wish you great success. You are 100% going to the right direction!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Minimalist Elegance


I have two of these sleeves, one for my MacBook Air 13" and one for my MacBook Pro 13". I've had both for over 2 years, and they look as good today as when I bought them. They protect my laptops brilliantly, and always look professional and elegant. Highly recommended

12 April 2024
Unprompted review
Rated 5 out of 5 stars

I searched for a loMy favourite backpack everng time for a…

I searched for a long time for a backpack for my needs. It had to be lightweight, comfortable for both airplane travel and carrying a laptop to work every day, rainproof, and convenient when riding a bike or scooter. I had a previous version that was slightly smaller, but this new one, although slightly larger, keeps its high value. I also recommend Harber London because of the quality of service and other products I have purchased.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional

Fast delivery, uncomplicated, phenomenal products. Ordered further products immediately after test round as I was so impressed.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE my Microfibre Desk Mat!

I absolutely LOVE my Microfibre Minimalist Desk Mat from Harber London. The color is understated and rich at the same time, the feel is incredible, and it brings ease to the many hours spent on my computer. What a great product - thank you! And the customer service is outstanding. I can't wait to buy more things from Harber London!

27 March 2024
Unprompted review

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