Happy Linen Company Reviews 

3,481
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that items always match their online descriptions and promotional photographs perfectly. People also love the wonderful product quality, highlighting exceptionally soft fabrics and lovely designs that truly delight children and families. However, some reviewers were not happy with the items, mentioning that the fabric felt a bit lightweight or that the material was not quite as thick as expected. Some shoppers also noted occasional delivery carrier issues, experiencing minor fulfillment delays or finding missing items inside their delivered parcels.

What people talk about most

Product

Customers had positive experiences with product, highlighting the soft fabrics, vibrant colors, and great... See more

Quality

Users describe positive interactions with quality, highlighting that items are well made and long lasting.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and good... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that ordering is easy and items... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning that the items are very reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.3... See more

Company replied

Rated 5 out of 5 stars

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price. When it arrived I had been accidentally sent 2 sheets and not the heeding se... See more

Company replied

Rated 5 out of 5 stars

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after was... See more

Company replied

Rated 5 out of 5 stars

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched... See more

Company replied


Company details

  1. Bedding Store
  2. Baby Store
  3. Bedroom Furniture Store

Written by the company

Affordable bedding and accessories for a more comfortable home. Exclusive designs, free shipping and money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,481)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lovely company

A lovely company, fast delivery and quality items

5 August 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to review! We are delighted to hear that you are enjoying your purchase and our services! We look forward to seeing you again in the future!

Warm wishes,
Lucy

Rated 5 out of 5 stars

Wonderful

Wow! Absolutely amazing, my granddaughter love it

5 August 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mr Douglas,

Thank you so much for taking the time to leave a review - we're so glad your granddaughter is happy with the purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Great products

Great products
Prompt delivery
Have used before will use again

3 August 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Lucy

Rated 5 out of 5 stars

Adorable and cosy,

Adorable and cosy,
my little grandson loves his new bedding, and I love the peace of mind that comes with knowing he’s sleeping on safe high quality materials ,the design is so cute and fun ,the fabric is soft and gentile on his skin ,easy to wash too a total win-win for me I highly recommend this 😊

3 August 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Linda,

Thank you so much for taking the time to leave a review - we're delighted to hear that! We really appreciate your loyal support also!

All the best,
Feli and the team

Rated 5 out of 5 stars

Quick dispatch of a lovely item

Quick dispatch of a lovely item, beautiful bright colours and great quality. My daughter loves it!

3 August 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Zoe,

Thanks so much for sharing! We are delighted to hear your daughter loves it!

Warm wishes,
Feli

Rated 4 out of 5 stars

Brilliant bedding

Brilliant bedding, but it came and it was dirty!! The bags the bedding and curtains was enclosed in was black with dirt!

30 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Charlotte,

Thanks for your review! We're really sorry to hear that - if there's anything we can do, don't hesitate to get in touch.

Best wishes, Feli

Rated 5 out of 5 stars

Lovely products

Lovely products, paid for fast postage and it didn’t arrive within the 2 day window - which is the only reason 4 stars not 5 - but once they did arrive the blankets were beautiful and the toy bag is bright, colourful and a very good size.

26 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Ellie,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

Best wishes,
Lucy

Rated 5 out of 5 stars

Great service and product

I purchased a second set of double bedding after recieving the first set. The bedding is easy to wash, quick to dry, lovely designs, soft, comfy and good quality.

With the second set of bedding, I noticed there was a slight hole in one of the pillowcases along the stitching, looked to be during manufacturing as the fabrics didn't quite line up. I contacted Happy Linen Company on a Saturday and had a same day response, then by the following Wednesday I had received a second set of pillowcases in the post! Fantastic service, great response and will continue to purchase in the future. These things happen, but all in all I'm very happy and pleased to have found some brilliant kids bedding!

26 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Laura,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving your purchase and happy with the service you received. We do hope you shop with us again!

Best wishes, Feli

Rated 4 out of 5 stars

Lovely bedding set

Lovely bedding set, quality is good despite not being 100% cotton.
Looks great on daughter's bed.
Wall stickers are not the best quality vinyl and some don't stick to wall very well compared to other wall stickers we have had.
Great customer service and quick delivery.

27 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Helen, thank you so much for your feedback. It's so helpful for small businesses such as ours. We're really sorry to hear that. If there's anything we can do, don't hesitate to get in touch.

Best wishes, Feli

Rated 5 out of 5 stars

Great service

Great experience, had some stitching missed and contacted happy linen who got in touch immediately to apologise and arranged a refund, great customer service will definately order from the company again

16 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Sheena, I'm sorry to hear you've received faulty items. That should obviously not be happening and I have already sent you an email to follow up.

Thanks,
Lucy

Rated 5 out of 5 stars

Planet/rocket bedding

Bought the planet/rocket bedding for when our young grandsons come to stay.
Arrived promptly and as described . Our grandsons were very happy with it .

15 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Kath

Thank you so much for taking the time to leave a review! We’re delighted to hear your grandsons are happy with the bedding. We hope you’ll shop with us again. Have a wonderful day!

Best wishes,
Feli

Rated 5 out of 5 stars

Joyful bed times!

My toddler adores his bed linen sets from the happy linen company. I love that they each have matching items and we got a toy bag for free which he adores. Each set also came with a mini blanket for his teddy which is a nice touch. I’d highly recommend. Makes bedtime a joy!

23 July 2025
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi Sarah,

Thank you so much for your lovely review! We're thrilled to hear that your toddler is enjoying his bed linen sets and that the matching teddy blanket was a hit too! We truly appreciate your kind words and hope to welcome you back again soon. Have a wonderful day!

Best wishes,
Feli

Rated 5 out of 5 stars

Just beautiful products

I ordered curtains and we love them.
We also received the toys bag as a gift which is also beautiful.
Next on our list is the bed sheets and cover.

7 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

As advertised

As advertised. Well made duvet cover and pillow cases. Used before and definitely will use again.

7 July 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs Amanda Pickles,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Bought duvet cover and pillowcase set…

Bought duvet cover and pillowcase set for our grandson, it even came with a mini cover for a teddy bear. Cute, lovely quality and he will love the farm scene/sheep pattern.

16 July 2025
Unprompted review
Happy Linen Company logo

Reply from Happy Linen Company

Hi Linda, thank you so much for taking the time to leave a review. We hope he loves it as much as we do!

All the best,
Feli and the team

Rated 5 out of 5 stars

Lovely bedding haven’t put t on yet…

Lovely bedding haven’t put t on yet it’s for granddaughters bedroom, I have put shade up!

29 June 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Julie, thank you so much for taking the time to leave a review! We hope she loves it as much as we do :)

All the best,
Feli

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