Love getting my suits from here always arrive fast and if there's any need to return no questions asked just this week alone I ordered a suit which had to be returned a few time's but no problems at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
1-3 High Street, E13 0AD, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Happy Gentleman
Had to make an exchange for sizing and they were so easy to work with. Got the right size on time! Love the suit, great quality!
Absolutely terrible experience. I bought a jacket which they sent in the wrong size. I never tried it on when it came as expected it to fit the same as other Paul Andrews. A couple of months later I pulled it out to wear it and noticed they sent me the wrong size. First email they ignored and then second one they rejected to accept it back for an exchange for the right size. Beyond disappointing considering I had spent several thousands of dollars with them.

Reply from Happy Gentleman
Extremely fast shipping and the suit fitment is spot on.
Bought a charcoal grey herringbone tweed 3 piece suit and was sent a 40 inch waist instead of a 36 inch was … not happy at all …

Reply from Happy Gentleman
Very helpful in getting size right with me. I was having difficulties getting a good fit I had to return suit twice because was small. Very easy return process they where quick and prompt on sending out the size exchange fast.
Ordered a suit for my son’s wedding, the quality is far more than I could have hoped for, and an incredible value for money. The suit it extremely well tailored and fits perfectly. When I ordered I needed a larger jacket and they shipped a larger one out straight away, amazing company and I will certainly be ordering again
Absolutely amazing jacket, good quality leather, you definitely get what you pay for, and the customer service is just the best.
Originally I ordered a Mens Large Sheepskin leather Bomber Jacket. It arrived but was too large for me even though I matched my body style to their size grid. They were very accommodating in exchanging the jacket for a Medium with no questions asked. The new jaket arrived and fits much better. I would say in my situation the size chart runs a bit large. Im 6' tall, 170 lbs, 40” chest, 33" waist, 16.5" neck with 19" shoulders. The size chart reflected a Lrg but Med is what fits my frame best. The entire exchange went seemlessly with no additional cost. The only thing I'll need to get use to is a Euorpean jacket zipper is a left hand pull vs what Im use to being in the US as a right hand pull. The jacket leather is soft and plyable with a thick sherling lining. This will be my go to jacket from late fall to early spring. It’s warm, and well made; should last many years. I strongly recommend purchasing from Happy Gentleman. I was hesitant at first purchasing an expensive jacket on line but I was pleasantly surprised. Good quality for the price, great selection, incredible customer service, and overall great experience.
Suite arrive within a couple of days and it looks amazing, people were saying i looked wealthy. Excellent quality
I was looking for a very specific type of suit and thought I had found it. Pictures looked good, price was high, but it’s for a special occasion - why not. The order arrived in a thin plastic bag, not a box, not a container, a thin gray bag that was ripped open by the time it arrived. Somehow the suit was undamaged. I open the already opened bag and immediately realize that this is not my suit. It’s the same color I ordered, but there’s a hideous lining on the inside of all three pieces that had what looked like seltzer bottles all over it. I never ordered that. The listing never showed that as the liner. The pants were also 4 sizes too small and the waist coat was 2 sizes too small. I immediately emailed to try and get a replacement, no response after two days. I emailed again. It’s over a week later and I haven’t received a response. I processed a return and shipped it back about an hour prior to writing this review. I spent $600 for a cheap, ugly suit that wasn’t even mine and could’ve easily been damaged in shipping. I found a much better deal on a similar suit for about half the price and a much more reputable site. Never purchasing from this company again.
(EDIT)
I received a reply from Happy Gentleman to this review. What they said is incorrect. The suit was not the “correct”. As I mentioned, the sizes were completely off. And if that liner is the standard, that should absolutely be made VERY clear and there SHOULD be photos of that on the product page. Is it possible they didn’t receive my emails due to a technical issue? Sure, I’ll give them the benefit of the doubt, but the order was not correct. It says I received what I ordered, but I did not, and I think that will be very clear when they get the return. I will update again if they process my refund.

Reply from Happy Gentleman
I paid extra for size 34 pants and still got size 36 pants. My wedding is in a week didn’t have time to return so I paid $90 to get the pants tailored to have them ready in time

Reply from Happy Gentleman
The team were extremely helpful and prompt with all questions. Great quality suits also - thank you
Love my suit and your services are phenomenal. Keep up the great work.
The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refunded fully.
Will defiantly be purchasing again.
Big shout out to Pressly who dealt with return.
Steve - Worthing
Never received the suit or a tracking number. I canceled the next day after purchase but they told me it was sent out already, That was 2 weeks ago.

Reply from Happy Gentleman
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.