Happy Ears Reviews 

249
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's effectiveness in blocking noise, especially snoring, and find them comfortable for extended use, including sleeping. People also highlight the durability of the earplugs, noting their longevity and the quality of the material. However, some customers experienced issues with the fit, finding that the earplugs either fell out or were too small, leading to discomfort or pain. A few people also mentioned difficulties with insertion and removal due to the design, and some were dissatisfied with the customer service regarding returns or undelivered products.

What people talk about most

Product

Users describe ambiguous interactions with the product, with many reviewers praising its effectiveness,... See more

Quality

Reviewers mention ambiguous feedback about quality, with many praising the earplugs as the best, most... See more

Customer service

Customers had ambiguous experiences with customer service, with some reporting great service and prompt,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the earplugs, but disagree with the price increase. In October 2022, one pair of the original cost $17.50 ... by February 2025, it increased to $22.50 ... and now in June 2026, they cost $25.... See more

Company replied

Rated 4 out of 5 stars

Tried happy ears specifically for the risk free trial clearly advertised; buy the discovery pack and request refund if they don't work for you ...I tried ocean plastic discovery pack ... includes a S,... See more

Rated 4 out of 5 stars

The early plugs are amazing. I dtruggle to find any that arr small enough and also find they hurt my ears but these just pop in easily and I can sleep all night comfortably without being woken by sno... See more

Rated 2 out of 5 stars

I got these as a Xmas gift from my husband and they took more than a month to arrive to Aus. I use ear plugs at shops and for sleeping. The first thing I noticed is how there is no moulding to help... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Happy Ears makes reusable earplugs designed for real life. Whether you're a side sleeper trying to block out a snoring partner, a parent dealing with sensory overload, a student trying to focus, or heading to a concert — one pair of Happy Ears does the job. Made in Sweden since 2010, our hypoallergenic CE-certified earplugs reduce noise by 25 dB while letting natural sound through, so you can still hear conversations and music. Available in three sizes for a perfect fit, backed by our money-back guarantee.


Contact info

3.3

Average

TrustScore 3.5 out of 5

249 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(249)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service...

The ear plugs didn’t quite work out for my ears but the company couldn’t be more helpful. Quick to respond to my queries and immediately refunded the money when I contacted them. Fantastic customer service!

12 May 2021
Unprompted review
Rated 1 out of 5 stars

Useless product

I was about to write my own review, but I can see that it would a copy paste of Peter Holloway's. Absolutely useless product.

8 May 2021
Unprompted review
Rated 1 out of 5 stars

Really poor product

Really poor product. If they don't just fall out of your ears (or worse, get stuck in them because they are so narrow and small) then they won't reduce the noise whatsoever. I admire the idea of creating an eco friendly alternative to foam ear plugs, but these are next to useless, and possibly even a bit dangerous with nothing on them to stop them going all the way into your ear canal.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I purchased the discovery pack because I wasn't sure what size to get. Unfortunately none of the sizes worked for me. I emailed customer service and they explained that because I've used foam earplugs for years I've expanded my ear canal so even their largest size is too small. They were very kind and refunded me! It's a shame as I'd love to switch to happy ears but if you have small ears then you should be fine. Can't fault their customer service.

8 April 2021
Unprompted review
Rated 3 out of 5 stars

Didn't suit me but good service and refund from them.

The ear plugs were uncomfortable for me and didn't block much sound at all. I do however give them high marks for customer service as I e-mailed them saying so and got a refund credited to paypal and confirmation from them within 5 minutes of sending it....so if you want to try them, they are obviously a fair minded company and worth a try.

25 March 2021
Unprompted review
Rated 1 out of 5 stars

I genuinely laughed out loud at how…

I genuinely laughed out loud at how ineffective these are and how I fell for the great reviews and a price point like a lot of other people have mentioned here it seems. Purchased these because I can hear neighbours through the walls in my new flat and it literally does not mask any sound whatsoever. This is having tried all 3 sizes and inserting them at different angles and pressures to try and find a sweet spot. It simply makes sounds more tinny, not quieter in the slightest. Given the price of them, I guess I will have to take this as a lesson for the future. What a glorious waste.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Sharing a bed with my husband again

My husband and I have been sleeping in separate rooms for around 5 years now due to his snoring. We decided to try share a room again a few months ago so I’ve been trying different ear plugs. First I tried the foam ones. They were too big for my ears, even rolled up as tight as possible, by the time I put one into my ear it had expanded too much to fit also they gave me a very bad pain in both ears. Next I tried the wax ones. They did block the sound very well but gave me awful pressure pains in my ears that stayed with me for a couple of weeks. So my husband was sent back to his own room again. Then I came across Happy ears online and bought a small and medium pair. The small fit perfect and I’m happy to say I’m sharing a bed again with my husband for the past few weeks. When his snoring is very loud I still hear it a bit but it sounds way off in the distance so doesn’t bother me, apart from that I can’t hear a thing except my own breathing. Two little things I have found that help are when you have them inserted give them a tiny twist and you will feel them creating a seal in your ear otherwise you may still be able to hear. Also I cut some of the stem off to make them more comfortable as I’m a side sleeper. I love them, they stay in place all night and no ear pressure pain at all. I’ve stocked up on them now as I’m terrified I’ll lose one......... Also make sure you have the correct size as the wrong size won’t work. The medium size just dulls the sound for me but the small blocks it.

14 January 2021
Unprompted review
Rated 1 out of 5 stars

Do NOT work for blocking out sound

After reading such positive reviews I decided to give this a try. It is so disappointing to find my $2 foam plugs work better than these. They do not block the surrounding noise at all and definitely do not block out my partners snoring. The sound is somewhat "dampened". I purchased the starter pack with the 3 sizes - which I can barely tell the difference between at a cost of $40. None of them work at all. I do not understand how they are receiving such glowing reviews.

12 January 2021
Unprompted review
Rated 4 out of 5 stars

Good quality

Good quality. Quite pricey for what they are but they do the job and customer service is brill and they communicate with you very well

19 December 2020
Unprompted review
Rated 1 out of 5 stars

Spend lots of money for disappointment..

After years of using foam earplugs every night, I decided to go for a more sustainable and reusable option. I didn't mind investing some money to make sure they worked very well and lasted a long time. I ended up choosing happy ears after a lot of reviews and such, by buying thr multisize option to make sure it fits and works properly.. ok, after playing around with them for a while, making sure they are perfectly fine, I was SO disappointed. I heard everything around me in a muffled way, every footstep, car driving outside, my partner talking quietly. It stung like hell because the price was astronomical, so I was sure it would work.. they don't issue any refund if you are unhappy with the product either, otherwise I would have emailed them instead of right a review.

All of these good reviews.. they must be filtering them

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Great for motorcycle riders

Great for motorcycle riders! I've been using these for a few weeks now and they are great on the bike! They are super comfy and cut out plenty of high-frequency wind noise. Highly recommended!

2 October 2020
Unprompted review
Rated 5 out of 5 stars

Great for my small ears

I struggle with ear plugs as I have a very small ear canal. They are all too big, fall out or are painful. I took a chance on these as I saw they did different sizes and ordered the small earplugs at the cost of £10. I hoped I wouldn’t be disappointed. They arrived quickly so I tried them and to my surprise they fitted in my ears perfectly. One came out the first couple of nights so I was a bit worried but once I got used to putting them in properly I’ve had a lovely sleep. Easy to clean too. Hopefully they will last a while but I’d definitely buy them again. Surprised at the negative reviews as I was happy with mine.

20 June 2020
Unprompted review
Rated 4 out of 5 stars

Large version was to small for me

Sadly the Large Happy Ears were to small for me. At the moment I still use Ohropax Soft and they just absorb sound the best. I started using them or 5 years now. The Quality and packaging is nice and I would try an XL Version. My mother is now using them.

15 May 2020
Unprompted review
Rated 1 out of 5 stars

Bad product, bad company

I made the mistake not only to buy the product, I also contacted the company and expressed my disappointment. I got a very rude answer, where the person answering, who did not even sign with his name, it was not signed at all, accused me of having insinuated that they are "thieves" and "con artists", words I had not used or even suggested. The whole answer was so defensive, and so aggressive, that I was quite shocked. This is a business that cant handle critique. They cant even respond in a professional way with the minimum politeness. Their attitude towards customers is "either you're with us or against us". They are like a sect. And the earplugs are rubbish. Like the company. They need to work on their public relations abilities and also not market these earplugs for sleep because they are apparantly more for making sound more "pure", when listening to music, not to shut out noise when sleeping.

16 February 2020
Unprompted review
Rated 1 out of 5 stars

Save your money and buy regular…

Save your money and buy regular earplugs. They don't work and they are not even close to being comfortable when inserted. I tried all of the sizes and none of them worked properly! I bought them because of all the good reviews on Google but then I noticed that they all came from their own website. One reviewer reported that her "bad" review was deleted. What a waste....

15 January 2020
Unprompted review
Rated 1 out of 5 stars

They don’t work

I bought them because of the good reviews but they don’t work and after a while it is a little bit painful to wear them because they have hard plastic parts (i bought size S) They are like any other earplug but two or three times more expensive. Save some money and buy the normal ones in the pharmacy.

1 December 2019
Unprompted review
Show reviews in all languages. (249 reviews)

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