Excellent service, they completed the job very well but I had a little issue with a staff
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our rep was on time, professional, efficient and very personable. He did a wonderful job. I would recommend him again. We were scheduled to have two people to install but, only one showed up. Proces... See more
Company replied
Manuel did a very thorough job of removing the bathroom chalking and replacing it, as well as sealing the showerhead. He was very diligent in his work and in his attention to detail. I would request h... See more
Company replied
After a few reschedules due to earlier delays, the TV mount was installed. One technician was very experienced; the other seemed to make assumptions without properly checking the wall studs first.
Company replied
Company details
About Handy
Written by the company
Handy is the leading platform for connecting individuals looking for household services with top-rated, pre-screened independent service professionals. From home cleaning to handyman services, Handy instantly matches thousands of customers every week with professionals in cities all around the world. With a seamless 60-second booking process, secure payment and always on customer service, Handy is the easiest, most convenient way to book home services.
Handyman Services
Furniture Assembly
TV Mounting
Hanging Items
The Handy Happiness Guarantee
Your happiness is our goal. If you’re not happy, we’ll work to make it right.
Have questions? Visit our Help Center.
Contact info
https://help.handy.com/hc/en-us, New York, United States
- 888-306-2101
- support@handy.com
- handy.com
4.1
Great
21K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Exceptional Professional Assembly
My entire experience with Michele, my service Provider was exceptional. She arrived a few minutes before the appointed time, was very pleasant and was ready to work. It wasn’t long before my husband and I checked on her and she had 3! of these big metal
cabinets put together. And she made
hardly any noise at all! During the whole
project no noise, no mess, so much nicer than any other experience I have had with any other company before. She was impeccably professional in all ways. After all of the cabinets were constructed she presented us with a neat little bag of spare parts. Then she made sure all of the cabinets were in the positions we wanted before she left.
I’m not sure if she is a trainer of other assemblers or perhaps she is a supervisor but her work performance was beyond excellent!‼️ Thank Handy
for sending me your very best person for my assembly job. Holly Larson
28 July 2024
Reply from Handy
Hi Holly,
Thanks so much for sharing with us your positive experience!
We are thrilled to hear about your exceptional experience with Michele. Your kind words about her punctuality, professionalism, and meticulous workmanship truly mean a lot to us. We thank you for the glowing 5-star review left on the booking for Michele, and we look forward to working with you again soon.
Have an amazing Sunday! 😁
Best
Hector Handy CX Team
Reply from Handy
Hi Marie,
Thank you so much for this excellent review
We're pleased to read that your experience with our service has been the best and that your professional Cameron met the expectations during your Furniture assembly and was very courteous during the booking. We are always working to improve our customer's experience.
Enjoy the remainder of your day! 😄
Best
Klaidy Handy CX Team
Great Job
Pawel did an excellent job installing our dishwasher. He was prompt, friendly, knowledgeable and great to work with. I would highly recommend Pawel and Handy!
27 July 2024
Reply from Handy
Hi Lori,
Thank you for this marvelous review!
We’re so excited to hear that your expectations were fulfilled and to know that your professional Pawel, has done a great job during your Dishwasher installation booking. He is genuinely worthy of being called a professional as he went above and beyond. We're confident that you'll continue to receive top-notch services with competitive pricing with every booking you create.
Enjoy the remainder of your day! 😄️
Best,
Klaidy, Handy CX Team
Mohammad jamil is very kind and honest…
Mohammad jamil is very kind and honest person , He came on -time to Install APEC REVERSE OSMOSIS Water filter .He is very quick and dedicated to work. I provide 5 ***** to him.
26 July 2024
Reply from Handy
Hi Surendra,
Thank you so much for your dazzling review!
We’re so excited to know that your professional, Mohammad, has done a great job during your APEC Reverse Osmosis water filter installation and it went according to your expectations. We noticed that you left the professional a wonderful 5⭐️ rating on the booking. We appreciate you for taking the time to do so. We look forward to matching you with excellent professionals with every booking you create.
Enjoy the rest of your day! 😄️
Best,
Klaidy Handy CX Team
Installer 5⭐️ Company 3⭐️
My installer Joshua C. was great-knowledgeable & well prepared. The Costco delivery & installment appointment scheduling was horrible. My dishwasher was delivered AFTER the installer left my house. Installation was rescheduled 2 hours before the appointment. Installer didn’t get the message I sent him thru the app 2 days prior until an hour before my appointment. I was not impressed with your online customer service chat either. LOTS of things that need to be fixed.
26 July 2024
Reply from Handy
Hi Jeanette,
Thank you for sharing your feedback with us regarding your experience.
We're so sorry to hear that your Dishwasher installation didn't go as planned. We understand how frustrating that must be and would love to look into this further for you. We kindly request that you send us an email at support@handy.com. When emailing, please include the full name, email address, and phone number.
We look forward to hearing from you.
Best,
Klaidy Handy CX Team
Great service app.
26 July 2024
Reply from Handy
Hi Thomas,
Thank you for taking the time to share your fantastic review!
We're thrilled to hear that you're enjoying our services! Thanks to your top-notch pro Raul who did an awesome job during your booking. Furthermore, we see that you left your professional a brilliant 5 ⭐️ rating and review on the booking.
Have a nice rest of your day! 🌞️
Best,
Klaidy Handy CX Team
Reply from Handy
Hi Vuong,
Thank you so much for your awesome review!
We're so happy to hear your TV mounting went well. Thanks to your professional who did a very good job. He is genuinely worthy of being called a professional. Additionally, We noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking.
Enjoy the rest of your day 😊️
Best,
Klaidy Handy CX Team
Patient service and working diligently…
Patient service and working diligently until the unit was mounted.
26 July 2024
Reply from Handy
Hey David!
Thank you so much for the wonderful review!
We're so happy to hear that your TV Mounting went well 🤩️ We're delighted that your pro Keon E. was great, patient, and worked diligently doing an awesome job 👷️ We noticed that you left a 5 star rating to the pro in the booking, and appreciate you for taking the time to do so ⭐️
Have a wonderful Friday!
Best,
Ammi, Handy CX Team
Reply from Handy
Hi Tim 👋
Thank you for taking the time to share your fantastic review!
We're thrilled to hear that you're enjoying our services, thanks to your top-notch pro Brian who did an awesome job on you TV mounting booking. Additionally, we noticed and appreciate the 5 ⭐ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create.
Enjoy the rest of your day 😎️
Best,
Estefany Handy CX Team
Joe Sanchez was awesome
Joe Sanchez was awesome. Extremely courteous and helpful. On time and knowlegeable. The process was very professional.
25 July 2024
Reply from Handy
Hi David,
Thank you for your awesome review.
We're pleased to know that the work was done perfectly and in a very promptly manner. Thanks to your professional who met your expectations on your TV Mounting booking. Furthermore, We appreciate the 5- ✨ ️ rating that you left for him in the booking and we hope to work with you again soon.
Enjoy the remainder of your day! 😄️
Best,
Klaidy Handy CX Team
Reply from Handy
Hi there,
Thank you for taking the time to leave us such a lovely review.
We´re thrilled to hear your professional Claudio met the expectations for your Furniture assembly. He is genuinely worthy of being called a professional as he was able to complete the in a promptly manner. Additionally, We noticed and appreciate the 5 ⭐ ️ rating and review you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create.
Have an excellent rest of your day! 😄️
Best,
Klaidy Handy CX Team
Reply from Handy
Hi Mary 👋
Thank you so much for your wonderful review!
We're so happy to hear that your expectations were fulfilled, it is satisfying to know that the installers did a perfect job. We see that you left him a 5 star rating on the booking and we appreciate you taking the time to do so. The most important thing for us is your satisfaction. We hope to work with you again soon.
Enjoy the rest of your day 😃
Best,
Estefany Handy CX Team
Perfection
Not only did the contractor provide quality service and on schedule, he went the extra distance to ensure that the installation was superb. He made countless measurements to align the new unit with the cabinets. He was extremely careful not to leave any marks on the floor or the new unit. And he tightened a loose water dispenser for our reverse osmosis unit. Excellent Job!
23 July 2024
Reply from Handy
Hi David👋
Thank you so much for your wonderful review!
We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional showed up on time and completed the job quickly. The most important thing for us is your satisfaction. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon.
Enjoy the rest of your day!
Best,
Estefany Handy CX Team
He was knowledgeable and professional!
19 July 2024
Reply from Handy
Hi Tracy 😃
Thank you for taking the time to leave your amazing review!
We're thrilled to hear that the service you hired went well, we're also extremely pleased to hear that the pro that completed the job did a fantastic service. We noticed and appreciate the 5 ⭐ rating you left for him on the booking. We're confident that you'll continue to receive top-notch services with every booking you create.
Wishing you all the best for today.
Best,
Estefany, Handy CX Team
Professional, responsive, on-time, and attention to detai.
Professionsl, responsive, on-time, and attention to detail. Willing to go the extra mile.
12 July 2024
Reply from Handy
Hi Lon,
Thank you so much for taking the time out of your day to leave us this excellent review.
We’re delighted to hear that the professional Abayomi went above and beyond during your TV mounting booking. We see that you left him a brilliant 5 ✨rating on the booking and we appreciate you taking the time to do so.
Enjoy the rest of your day! 😁️
Best,
Klaidy Handy CX Team
Reply from Handy
Hi Talia 🙌
Thank you so much for sharing your amazing review!
We're so happy to hear that your expectations were fulfilled and your cleaning service went well. We're delighted that your professional Juana did an excellent service in your home and was very thorough with every detail. We also noticed that you left her a 5 star rating on the booking and appreciate you taking the time to do so. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon.
Enjoy the rest of your day 😉
Best,
Estefan, Handy CX Team
CJ was professional
CJ was professional, friendly and did a great job. We would definitely have him back to do more work around our house.
23 July 2024
Reply from Handy
Hey Jean!
Thank you so much for that wonderful review 🤩️
We're so thrilled to hear that your professional, Clevon J. is a top-notch pro who was professional, friendly, and did a great job. to provide you with great service. We're so happy that your Hanging Items service went well! We saw that you left them a 5-star rating on the booking and appreciate you taking the time to do so. ⭐️
Have a great day!
Best,
Ammi, Handy CX Team.
Like the service but the app gave me…
Like the service but the app gave me some problems but was able to figure it out. Thanks
22 July 2024
Reply from Handy
Hi Lottis 👋
Thank you so much for taking the time out of your day to leave us this feedback!
We’re delighted to hear that the professional went above and beyond during your booking. It is very appreciated for bringing this to our attention since it helps us to improve and provide you with excellent service. We would like to give you a better service and support in everything you need so please send us an email at support@handy.com including your full name, phone number and email associated with your Handy account so we can help you. it is important to us that we make the app better and easy for you to navigate it. We will work with them directly to address what happened here and increase the quality of their support in the future.
We'll be happy to assist you.
Best,
Estefany Handy CX Team
The tech was super courteous
The tech was super courteous and assembled the grill in an hour or so. He provided suggestions for care maintenance and how to clean.
22 July 2024
Reply from Handy
Hi Dinah 👋
Thank you so much for sharing your wonderful review!
We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional assembled the grill quickly. We see that you left him a 5 star rating on the booking and we appreciate you taking the time to do so. We hope to work with you again soon.
Enjoy the rest of your day!
Best,
Estefany Handy CX Team
Reply from Handy
Hi Joseph,
Thank you very much for your wonderful review!
We greatly appreciate your feedback and are delighted to hear that you found our service to be on time and efficient. We strive for timely and effective service with every customer, and it's great to know we succeeded with you. We thank you for the 5-star review left on the booking for the pro, and we look forward to working with you again soon.
Have an amazing day! 😃
Best
Hector Handy CX Team
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