David was very helpful with design and answering my questions
David was very helpful wit design
22 January 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Enter HandmadeT’s realm, where vibrant creativity and unparalleled craftsmanship converge seamlessly. As a cherished affiliate of ZMYEWSKI THOMAS ALEXANDER ENTERPRISES LLC, renowned for excellence and innovation, we proudly curate a sophisticated selection of neon signs.
Contact info
856 Bussora Rose Dr, 89015, Henderson, United States
- +1 (903) 392-7270
- support@handmadetneonsign.com
- handmadetneonsign.com
Great company to work with.
We ordered the heart sign for our city's annual Hearts Afire event. The sign arrived carefully packaged and on time. The company was very easy to work with and very responsive. The sign looks and works great and is going to be a wonderful addition to our activities/photo spots for everyone who attends the event.
10 January 2025
It was I ordered the size and every…
It was I ordered the size and every thing. Come in damage and looks great!
21 November 2024
Reply from HandmadeT Neon Sign
I'm genuinely excited about the opportunity to partner with you and am looking forward to the great things we can achieve together in the future. If there's anything else you need, whether it's additional products or assistance, please don't hesitate to reach out. I'm here to provide the best support and offer special pricing tailored just for you!😍
Not for window display at night.
Like: Quality was excellent.
Dislike: I wanted to display in the window at night. However the Neon does not create enough light to illuminate the nativity scene. The photo that is on the website looks like it was actually backlit. Which is what I had to do to illuminate the scene. Another expense that I would have thought would have been resolved for your selling price.
10 November 2024
Reply from HandmadeT Neon Sign
Hi Linda Pawlak,
I'm Lucy, and I'm truly sorry to hear about your disappointing experience with the product. I appreciate your feedback and understand your concerns.
I’ll send you more detailed information about the product to help clarify its features.
Thank you for your kind words about the quality of the product. I’m sorry that the light output didn’t meet your expectations for your intended use.
We truly value your input and apologize for any inconvenience caused.
Best regards,
Lucy ❤️
HandmadeT Signs gave me a fantastic…
HandmadeT Signs gave me a fantastic experience. Excellent Customer Service and a Stellar Product!
20 November 2024
Unprompted review
Reply from HandmadeT Neon Sign
Thank you so much😍! I’ve been eagerly waiting for your order to reach you. I also want to sincerely apologize for the small delays caused by the shipping process that may have left you feeling a bit worried😢 .
I’m truly excited about our partnership and can’t wait to work together more in the future. If you need any additional products or assistance, please don’t hesitate to reach out. I’m always here to offer the best support and special prices just for you! ❤️
Lucy
Neon sign of the Nativity
Neon sign of the Nativity. Beautifully done. Looking forward to placing it as a window display this holiday season. Quick turnaround, packaged with care, great communication.
30 October 2024
Reply from HandmadeT Neon Sign
Thank you so much! I’m really excited about our collaboration and look forward to working together.
If you need any additional products or assistance, please don’t hesitate to reach out. I’m always here to provide the best support ❤️
Best regards,
Lucy
Wonderful and bright sign
Wonderful and bright sign. I had a great experience with you. The sign is bright and wonderful. I got a custom sign made and it looks perfect. I get a lot of compliments on it. Also your customer service on Facebook messenger is amazing and quick.
1 November 2024
Unprompted review
Reply from HandmadeT Neon Sign
Thank you so much for your wonderful 5-star review! Your feedback means a lot to us and truly motivates us to keep improving.
We wish your store continued success and great sales in the future! If you ever need more products, please don't hesitate to reach out to Lucy—I'm always here to assist you and provide the best support possible.
Thank you again for your kind words❤️
I bought the baseball-themed…
I bought the baseball-themed remembrance item for my friend when her dad recently passed away. She liked it very much. It arrived much earlier than I thought it would. Much thanks to you!
30 October 2024
Unprompted review
Reply from HandmadeT Neon Sign
Thank you so much for your glowing review! We’re thrilled to hear the signs arrived on time and, most importantly, that you’re pleased with them. Your support means the world to us, and we look forward to helping with your next project.
Thank you for making us part of your journey! 🙏❤️
Best regards,
Lucy
Fast turnaround time
Fast turnaround time, well made.
Better than expected
15 October 2024
Unprompted review
Reply from HandmadeT Neon Sign
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that the signs arrived on time, perfectly packaged, and were exactly what you needed. Your support means a lot to us, and we can’t wait to assist with your next order.
We still have many pickleball samples and other exciting products available for you to explore. Thank you for choosing us to be part of your journey! 🙏❤️
Best regards,
Lucy
Fiesta Mexicana Restaurant
Every sign arrived in a very timely manner, well packaged and perfectly made!!! They are gorgeous and just what I needed for my restaurant. I can’t wait to order more!!
25 September 2024
Unprompted review
Reply from HandmadeT Neon Sign
Thank you so much for your amazing review! 🌟 We're thrilled to hear that the signs arrived on time, were packaged perfectly, and are exactly what you needed for your restaurant! It means the world to us, and we can't wait to help with your next order. Thank you for choosing us to be part of your journey! 🙏❤️
I love the sign
I love the sign. The design, quality and size is everything I wanted. My question was quickly answered by email. The email informing me of the finished product with a picture was very helpful. Also being informed when it was going to be shipped was great.
5 September 2024
Reply from HandmadeT Neon Sign
Dear Claudet Goff,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you love the sign and that the design, quality, and size are exactly what you wanted.
Your satisfaction is our top priority, and we’re truly grateful for your kind words. If you need any further assistance in the future, please don’t hesitate to reach out!
Best regards,
Good design
Good design, intricate and elegant. I am a little worried about durability as the metal is thin, but indoors against the wall it should be ok.
Delivery took almost 3 weeks, but most of that time was the delivery service's fault as it got sent to Texas and "missorted" before coming to me
22 August 2024
Reply from HandmadeT Neon Sign
Thank you for your review! We appreciate your purchase and your trust in HandmadeTneonsign. We look forward to serving you again soon! Your feedback inspires us to keep doing what we love every day!
Great product, but did not come as described.
The sign came in with everything expected, except dimmer switch. The site said it will come with a dimmer switch, but only came with a metal box linking the two connections. So I have no way to dim the bright sign. Overall I trust this company.
26 July 2024
Reply from HandmadeT Neon Sign
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience caused by the missing dimmer switch. This is not the experience we aim to provide our customers.
We will contact you via email to resolve this issue and may arrange for a replacement dimmer switch to be sent to you. Please keep an eye out for our email.
We appreciate your understanding and continued trust in our company. If you have any further questions or concerns, please don't hesitate to reach out.
Best regards,
Lucy
Handmadetneonsign Customer Service
It looks as if the order is still…
It looks as if the order is still processing and I also paid extra for fast delivery. It has been 7 days now since I placed the order and I don't know when I will get it.
30 June 2024
good service
29 May 2024
Unprompted review
Best craftsmanship with the metal signs
29 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.