Lamp has scratch marks and hairline cracks on the bright gold rim at base. This doesn't look like the image depicted on the website and the description did not state that markings of this kind are in... See more
Company replied
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I purchased a planter and a rug. Both are great quality. I received the planter quickly but when rug didn’t arrive in a week I checked tracking and it appeared to be stalled. I contacted Hamptons Home... See more
Company replied
I love Hamptons Home. Every-time I have ordered off them my goods come beautifully packaged. They have quality products every time. It’s my favourite Hamptons homewares store. Haven’t been disappointe... See more
Company replied
Absolutely the best customer service I’ve ever encountered. Really care about each customer, your needs and your precious products. Products are such high quality and beautiful. Definately will be a r... See more
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Company details
Written by the company
"Hamptons Home is an award winning online store for Hamptons style homewares inspired by the casual sophistication of seaside homes in Manhattan, New York. A female-owned brand, Hamptons Home offers a wide range of quality home decor Australia wide such as cushions, artwork, table lamps and planter boxes.
Contact info
PO Box 899, 4209, Upper Coomera, Australia
- sales@hamptonshome.com.au
- hamptonshome.com.au
4.5
Excellent
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The cushion covers I ordered are just…
The cushion covers I ordered are just what I wanted and look great in my lounge room. They are a lovely quality. I would be very happy to buy from you again.
27 April 2026
Stunning cushion covers
I bought stunning cushion covers to replace my old mismatched ones. It has elevated the room and am very happy. Got a great price during the sales
23 November 2025
long period between purchase
long period between purchase, acknowledgement and delivery
17 December 2025
Reply from Hamptons Home
We sincerely apologise for your recent experience. The lead-up to Christmas was an exceptionally busy period, and we fell short of the high standard we aim to deliver.
Please be assured we are reviewing our processes to ensure a smoother and more reliable experience for all our customers. Your patience and support mean a lot to us, and we are committed to doing better.
Thank you for choosing Hamptons Home.
Absolutely Stunning
Absolutely Stunning! Our personalised front door mat is the pride of our home. I thoroughly have no hesitation in highly recommending this product. It was delivered in prestine condition by freightor absolutely love.
11 December 2025
Reply from Hamptons Home
Thank you so much for your lovely feedback—we’re thrilled to hear it! Our team puts a lot of care into curating our products, and it truly means a lot to know they bring joy.
Hamptons Home
Easy online ordering and prompt…
Easy online ordering and prompt delivery! Hove my new rug!
17 August 2025
Great and prompt service with 2…
Great and prompt service with 2 gorgeous lamps delivered that look spectacular
23 June 2025
Reply from Hamptons Home
Thank you so much for your kind words! We're thrilled to hear you're happy with the service and loving your new lamps.
"Spectacular" is just the kind of product we aim to deliver to every customer. We truly appreciate your support and hope they bring a beautiful glow to your space!
Reply from Hamptons Home
Thank you for your feedback! We're glad you enjoyed our range of product.
Looking forward to serve you again soon!
Beautiful rugs, quick delivery
Beautiful rugs, lovely soft material, and gorgeous patterns. Love the machine washable part. Very quickly delivered.
10 June 2025
Reply from Hamptons Home
Thank you for your feedback! We're so pleased to hear you're happy with the rugs and that the quick delivery met your expectations.
The machine washable feature is definitely a customer favourite, and we're glad it's been a highlight for you as well.
Reply from Hamptons Home
Thank you for your feedback! We're glad you love the product and that it arrived quickly. Looking forward to serve you again soon!
Outstanding Customer Service
An excellent business to deal with and quality products. Have purchased numerous items from Hamptons Home and have never been disappointed. A great Australian business offering quality merchandise and outstanding customer service.
12 January 2025
Reply from Hamptons Home
Thank you for your amazing feedback! We're so glad to hear you've been happy with your purchases and our service. It means a lot to us that you see Hamptons Home as a great Australian business—we’re proud to provide quality products and outstanding customer care. We truly appreciate your ongoing support and look forward to helping you again soon!
Beautiful Covers
Great materials use in these covers, they look very sophisticated on my dinning setting outside..
Thank you
6 January 2025
Reply from Hamptons Home
Thank you so much for your kind words! We're delighted that the covers add a touch of sophistication to your outdoor dining setting. It’s wonderful to know you’re happy with the quality. We look forward to serving you again!
Reply from Hamptons Home
Thank you for sharing your experience! We're thrilled to hear you found it quick, easy, and good value—exactly what we aim for. We look forward to serving you again soon!
This is the second time I’ve bought…
This is the second time I’ve bought this product, absolutely fabulous, great service and speedy delivery.
28 October 2024
Reply from Hamptons Home
Thank you so much for your continued support! We're so glad to know you're loving the product and had a great experience with our service and delivery. It means a lot to us, and we look forward to serving you again soon!
I love Hamptons Home
I love Hamptons Home. Every-time I have ordered off them my goods come beautifully packaged. They have quality products every time. It’s my favourite Hamptons homewares store. Haven’t been disappointed yet. Thanks guys
26 October 2024
Reply from Hamptons Home
Thank you so much for this wonderful feedback! We're delighted to hear that each order has lived up to your expectations and that our packaging adds a special touch. It’s an honor to be your favorite Hamptons homewares store, and we’re thrilled to have never let you down. We’re here whenever you’re ready for more Hamptons-inspired finds—thank you for choosing us!
Beautiful Santa sack customised with…
Beautiful Santa sack customised with our daughters name. Beautiful quality we are so thrilled to have this for her first Christmas.
14 September 2024
Reply from Hamptons Home
Thank you so much for your kind words! We’re thrilled that the customised Santa sack has made her first Christmas extra special. Wishing you a magical holiday season!
Great Quality and Customer Service
I purchased a planter and a rug. Both are great quality. I received the planter quickly but when rug didn’t arrive in a week I checked tracking and it appeared to be stalled. I contacted Hamptons Home and they immediately shipped another and it arrived within two days. I am very impressed with their customer service!
2 September 2024
Reply from Hamptons Home
Thank you so much for your kind words! We're thrilled to hear you're happy with both the planter and the rug, and we appreciate your patience with the shipping issue. It’s wonderful to know that our team was able to resolve it quickly for you. We're always here to help and look forward to serving you again soon!
Great quality
2 September 2024
Reply from Hamptons Home
Thank you for your feedback! We’re delighted to know you're happy with the quality. Your satisfaction is our top priority!
Perfect cushion covers
Easy ordering cushion covers were just what I wa ted to finish our spare bedroom
18 August 2024
Reply from Hamptons Home
Thank you for choosing Hamptons Home! We're delighted to hear that our cushion covers helped complete your spare bedroom. It's always great to know our products are just what you were looking for. Enjoy the cozy new space and we look forward to serving you again!
They were helpful when the stock I…
They were helpful when the stock I wanted had run out and they were able to find an alternative product.
2 August 2024
Reply from Hamptons Home
Thank you for sharing your experience! I'm glad we could assist in finding an alternative when the item you wanted was out of stock. We always aim to find the best solution for our customers, and it’s great to know we could assist you. We look forward to serving you again!
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