Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more
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Review summary
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Reviews shaping this summary
I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more
Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more
The quality of the items in the hamper were thoroughly enjoyed by the recipient plus you kept in touch regularly letting me know when the hamper would arrive Ease of ordering on line (I live in Cana... See more
Company replied
Company details
Written by the company
Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.
Contact info
Unit 3 Spring Valley Business Centre, AL3 6PD, St Albans, United Kingdom
- 01727895900
- sales@hampergifts.co.uk
- hampergifts.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Happy customer
It was easy to order the hamper I preferred. They delivered on the exact date and time I had requested, and communicated well about when the delivery would take place. The items in the hamper were beautifully arranged and exactly as stated on the website. The recipient was very happy with the quality of items.
10 September 2025
Reply from Hampergifts.co.uk
Dear Kate, thank you so much for your feedback, we are delighted your Champagne Hamper gift went down well!
Great experience with ordering
Great experience with ordering. My friend said their basket was beautiful.
8 September 2025
Reply from Hampergifts.co.uk
Thank you very much for your feedback!
Birthday Gift
We wanted to send a birthday gift from Spain to a family member. It was delivered on time and the hamper was quite appreciated by the recipient
5 September 2025
Reply from Hampergifts.co.uk
Thank you for your feedback!
Great hamper.The gift recipient was…
Great hamper.The gift recipient was very happy and impressed with it
9 September 2025
Disappointed.
Disappointed.
Good point- delivered in good time.
Bad point- was not packaged as shown on your website. For £95 it did not look attractive and therefore I would be reluctant to order from this company again.
9 September 2025
Beautiful hamper
Beautiful hamper, delivered on time for my dad's birthday. He loved it.
3 September 2025
Very easy to order
Very easy to order, and great communication/confirmation. The only small let down was that it wasn’t delivered on the day I’d specifically requested. It came earlier rather than later which was good, but other than that - very pleased with the service!
5 September 2025
EASY TO USE AND GREAT DELIVERY
28 August 2025
Delivered on time and recipients…
Delivered on time and recipients overjoyed by presentation and contents
1 September 2025
Easy ordering, great selection, efficient delivery
Easy ordering process. Selection of baskets appropriate for what I was after. Efficient delivery with good tracking - thank you.
13 August 2025
Reply from Hampergifts.co.uk
Dear Natalie, thank you for your lovely feedback, we are delighted your baskets went down well!
We hope to see you again soon
The items are always of superior…
The items are always of superior quality. So far, my daughter and son-in-law have enjoyed every food item !
12 August 2025
Reply from Hampergifts.co.uk
Thank you for your feedback!
So disappointed! This is a scam.
I have been waiting in anticipation for the golden, multi boxed hamper to arrive so I could take it in to the hospital staff who looked after me post my operation. The hamper arrived today and to our amazement the box was tiny! When we unwrapped it the size of the boxes were 1/3 of what I had expected. You couldn’t have fitted a lot of chocolates in each box. I decided to open the boxes and look at the contents. I was amazed! All the chocolates fitted into one box! There were a few shortbread biscuits, a tiny after 8 box, and a couple of other really cheap and tiny packets. Boxes were stuffed with paper to make them look fuller. I am so embarrassed, no way can I give this to anyone let alone a hospital team of doctors and nurses. I had paid £80 for this hamper, the content would cost me less than £10 to buy. This is a scam. Do not buy. I don’t know how they have so many 5 star reviews. I have taken photos which I will add.
This is the response to your reply as I wasn’t able to respond to you. No one has been in touch and I am really disappointed that you are blatantly lying and misrepresenting. I am unable to upload photos of what I received which was shocking for £80 hamper. The only explanation I can think of for such good reviews is that either these are paid reviews or genuinely people don’t know what their recipients received. Of course people are always grateful to receive gifts but they would have thought the cost was a fraction of what was paid. I would like someone to get in touch with me to resolve my concerns.
My order number is 350997. I have also emailed it to you.
19 August 2025
Unprompted review
Reply from Hampergifts.co.uk
Dear Ella
Thank you for taking the time to leave your valuable feedback, it is very much appreciated. We are very sorry to hear you were not happy with your order. On the product page we do provide all possible information regarding each hamper - the Golden Tower is 50cm tall for example - along with listing all the contents and their respective weights and sizes.
However if these were not clear enough then we sincerely apologise - and we'll look to make these clearer for our customers in the future. A member of our customer services team will be in touch with you shortly (via email) in order to resolve this to your satisfaction. In the meantime we have passed your comments onto our purchasing department for review. Thank you
once again thank you very much for giving us your feedback.
Hampergifts Customer Care
Dear Ella, please can you email us with your order number? sales@hampergifts.co.uk
Beautiful
Absolutely beautiful flowers, were purchased as part of a leaving present and the person loved them
11 August 2025
Birthday Hamper
The hamper was a birthday gift and the recipient was delighted with the contents. There was a problem with delivery. On two days (12th and 13th) the recipient waited for the delivery and got a "sorry we missed you" message both days. I requested the hamper be left at the front door and the hamper was delivered on 15th.
15 August 2025
Excellent company to work with from afar
Excellent company to work with from afar. Their communication, response and action produced a beautiful gift basket for my far-away daughter. I have no hesitation using Hampergifts again, and suggesting people near or far pick their platform to figure out and deliver a lovely gift. Thank you!
8 August 2025
Reply from Hampergifts.co.uk
Thank you very much for your feedback, we hope to see you again soon :)
Reply from Hampergifts.co.uk
Thank you very much for your feedback, we hope to see you again soon :)
Great packaging and contents
27 July 2025
Outstanding presentation
Outstanding presentation, well selected items, varied and excellent quality. Loved the product.
One issue, in common with most other hamper style gifts the price of the items is just a bit excessive. Buyers know this but enjoy the effort put in to bring everything together and are happy to pay for it. So.... I'm very happy
28 July 2025
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