James handled our recent house sale and we found him to be excellent. He was very responsive, informative and proactive. A consummate professional, he also has a really personable approach which made... See more
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Review summary
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Everything about the service from start to finish was first class Couldn’t fault James he is always available and keen to help so any “issues” were sorted very quickly so the experience was as stres... See more
Company replied
Kelly was an excellent Agent to deal with throughout the selling process. She’s impressively proactive and organised viewings efficiently. She provided frequent updates and guidance and made herself a... See more
Company replied
Our house had three offers within a year, although two fell through, Hamish were brilliant throughout! A professional film maker did an amazing job on the video and the photos, and the write up for ou... See more
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Company details
Written by the company
Hamish Homes is an independent, family-run estate agency based in Inverness, specialising in property sales across the Highlands and Moray. We’re known for our personal, hands-on approach, combining strong local knowledge with modern marketing to achieve the best possible results for our clients. We handle the entire process from start to finish — valuations, home reports, professional photography and video, marketing across major portals, viewings and liaison with solicitors — making selling or buying a home as smooth and stress-free as possible. With no upfront fees and a focus on clear communication, trust and results, we pride ourselves on going the extra mile for every client.
Contact info
Kintail House, BEECHWOOD PARK, IV2 3BW, Inverness , United Kingdom
- 01463250000
- askhamish@hamish-homes.co.uk
- hamish-homes.co.uk
4.5
Excellent
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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Hamish were fantastic with the whole…
Hamish were fantastic with the whole process for buying a property listed with them. They made the process very smooth and answered all questions promptly with professionalism. Would recommend to anyone looking to purchase.
27 March 2026
Unprompted review
Reply from Hamish Homes
Thank you very much for your kind review.
We’re delighted to hear that you had such a positive experience purchasing a property with us and that the process felt smooth throughout. It’s great to know our team was able to answer your questions promptly and professionally.
Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your feedback.
Wishing you all the very best in your new home.
Kind regards,
Hamish Homes
Very quick and smooth process from…
Very quick and smooth process from start to end. Kelly was very efficient and so easy to communicate with. Nothing was a bother to her. Made the whole process a lot easier.
26 March 2026
Unprompted review
Reply from Hamish Homes
Thank you very much for your kind review.
We’re delighted to hear that you found the process quick and smooth from start to finish. It’s especially lovely to hear your feedback about Kelly, she’ll be so pleased to know she made things easy and straightforward for you.
Providing clear communication and a stress-free experience is always our goal, so it’s great to know this came across.
Thank you again for choosing Hamish Homes, and we wish you all the very best for the future.
Kind regards,
Hamish Homes
Hassle free selling experience
Hassle free selling experience. Very friendly and helpful from the start.
15 January 2026
Unprompted review
Reply from Hamish Homes
Thank you very much for your kind review.
We’re delighted to hear that you had a hassle-free selling experience and found the team friendly and helpful from the very beginning. We always aim to make the process as smooth and straightforward as possible, so it’s great to know this was your experience.
Thank you again for choosing Hamish Homes, and we wish you all the very best for the future.
Kind regards,
Hamish Homes
Smooth & Stress-Free
From the moment Kellie walked into my parents’ home, I knew this was the right company to work with. They may not be the cheapest, but compared to their competitors, everything was explained clearly and thoroughly, without any pressure selling or unrealistic promises about buyers already lined up.
Sometimes it’s worth paying a little extra to receive the level of service you deserve. From the initial meeting to my parents’ bungalow being listed took just two weeks, and it sold within a week of going on the market—an excellent result in my opinion.
I was kept fully informed throughout, with updates on viewing dates and times, as well as feedback and offers from potential buyers. I can’t rate Hamish Homes highly enough, especially Kellie, who understood my situation from the start and made the whole process smooth and stress-free.
I would highly recommend Hamish Homes to anyone considering buying or selling a property.
24 March 2026
Unprompted review
Reply from Hamish Homes
Thank you so much for your kind words, it truly means a lot to us.
We’re delighted to hear that your experience with Hamish Homes, and especially with Kellie, was such a positive one from start to finish. Ensuring everything is clearly explained, transparent and handled without pressure is something we place great importance on, so it’s fantastic to know this came across.
Achieving a sale so quickly is always a great outcome, and we’re really pleased we could deliver that result while keeping you fully informed throughout the process. Making things as smooth and stress-free as possible for our clients is exactly what we aim for.
Your recommendation is greatly appreciated, and we wish you and your family all the very best for the future.
Kind regards,
Hamish Homes
Absolutely disappointed with the…
Absolutely disappointed with the service,from Hamish homes was told that they would sell my property within a month. Took near 9 months. Signed up for what I was told a fee for everything, turns out that they doubled the agreed price! Seller beware! I feel like I got ripped off!
17 March 2026
Unprompted review
Reply from Hamish Homes
Thank you for your feedback.
We are extremely disappointed to read your comments, as they do not reflect the reality of the service provided or the agreement that was clearly in place from the outset.
Firstly, no estate agent can guarantee a sale within a specific timeframe. While we always aim to achieve results as quickly as possible, the time it takes to sell a property is influenced by market conditions, buyer demand and the individual property itself.
Suggesting that a sale was “promised” within a month is simply not accurate. What we do guarantee is maximum exposure and effort and in your case, your property was extensively marketed across multiple platforms including Facebook, Instagram, LinkedIn, YouTube and radio advertising, supported by professional photography, videography and drone work. We also offer extended availability including evening appointments and weekend viewings, something very few agents provide.
In terms of fees, we categorically reject the suggestion that costs were “doubled” or unclear. All fees were clearly explained at the outset, detailed within the contract you signed, and are also openly stated across our website and marketing materials. Your agreement was based on a fixed fee (not a percentage), alongside standard and necessary costs associated with selling a property.
These include professional marketing (carried out by a specialist external company), as well as the Home Report and, where required, a refresh once it expires.
These are not hidden charges, they are standard elements of any property sale in Scotland. Importantly, we cover all of these costs upfront, with payment only due once the property has successfully sold.
It is also important to note that, upon completion of the sale, only the fixed fee was initially settled, with the remaining agreed costs left outstanding. This was later resolved following clarification through your solicitors, who confirmed the contractual position.
We take great pride in the level of service we provide, the time we invest, and the financial commitment we make upfront on behalf of our clients. To present this as a lack of service or transparency is not only inaccurate, but also unfair.
Misrepresenting clearly agreed terms after a successful sale, particularly once those terms have been reaffirmed through legal representatives reflects an approach that is not respectful to the work carried out or to the professional standards upheld across the UK property industry.
Kind regards,
Hamish Homes
Tony Lister
Tony Lister, after first viewings, did not send feedback.
He did not consult with me or with the buyers about conditions of sale and this caused more emails than necessary between myself and my solicitor.
He tried to bill me for a home report that I was not aware of and which was done while the first was still valid.
I received the offer from a solicitor in Motherwell even though my own solicitor was named in contract.
The bill was sent to my solicitor before she received the offer and before i agreed to the conditions of sale.
My demand for house keys to be returned and the sale sign to be removed was ignored.
I complained to the company and I was dissatisfied at the responses.
Hamish Homes more expensive than other quotes and a lot of money paid out just for someone to come to the house to open the door for viewers.
And I regret giving my house keys to Tony Lister.
J.ooms
mail.com
25 February 2026
Unprompted review
Reply from Hamish Homes
Thank you for taking the time to leave a review. We’re very sorry to hear that you feel dissatisfied with your experience and we appreciate you sharing your feedback.
We always aim to provide a professional and transparent service throughout the selling process, including clear communication regarding feedback, offers, and any reports such as the Home Report. It’s disappointing to hear that you feel this did not meet your expectations in this instance.
Your comments have been noted and will be reviewed internally so that we can better understand the circumstances and continue improving our service. If you would be willing to discuss the matter further, we would welcome the opportunity to look into your concerns in more detail.
Kind regards,
Hamish Homes Ltd
Really good and professional agent
Really good and professional agent, from the start to the end very helpful, informative of the process, upfront and honest apprasial when looking at the house and setting a value, no BS, easy to talk to and get ahold of if we had any questions, highly recommend Hamish homes for anybody looking to sell there home with
2 February 2026
Unprompted review
Reply from Hamish Homes
Good morning,
Thank you so much for your kind review. We’re delighted to hear that you found the experience professional, straightforward, and well supported from start to finish.
We always aim to provide honest advice and keep our clients fully informed throughout the process, so it’s great to know this made a positive difference for you.
Thank you again for choosing Hamish Homes, and for recommending us — it truly means a lot to the whole team.
Warm regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
Buying and selling
Everything about the service from start to finish was first class
Couldn’t fault James he is always available and keen to help so any “issues” were sorted very quickly so the experience was as stress free as moving home can be
Would highly recommend Hamish Homes to anyone considering selling their home
20 February 2026
Unprompted review
Reply from Hamish Homes
Good morning,
Thank you so much for taking the time to leave such a fantastic review. We truly appreciate your kind words.
We’re delighted to hear that you found the service first class from start to finish and that James was always available to support you. Resolving any issues quickly and keeping the process as smooth and stress-free as possible is exactly what we aim to do for every client.
Your recommendation means a great deal to both James and the wider team at Hamish Homes Ltd. Thank you again for placing your trust in us, and we wish you all the very best in your new chapter.
Warm regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
Stress free home buying
Hamish homes made the whole process of buying a new house stress free and were happy to help with any questions I had.
24 February 2026
Unprompted review
Reply from Hamish Homes
Good afternoon,
Thank you very much for taking the time to leave such a lovely review. We truly appreciate your kind words.
We’re delighted to hear that you found the process of buying your new home stress-free and that our team was able to support you with any questions along the way. Providing clear guidance and making the journey as smooth as possible is always our priority.
Thank you again for choosing Hamish Homes Ltd, and we wish you every happiness in your new home.
Warm regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
Stephen was so helpful when trying to…
Stephen was so helpful when trying to sell house when i did not live in the area after a bereavement. Helping with issues i had outwith just selling the house. Great video showing the house and good website. Really nice and approachable and helped with so much more. Allways contactable (think he works 24/7) lol. Would definately recommend Hamish five star service.
12 February 2026
Unprompted review
Reply from Hamish Homes
Good afternoon,
Thank you so much for taking the time to leave such a thoughtful review. We truly appreciate your kind words.
We’re especially pleased to hear that Stephen was able to support you during what must have been a very difficult time. Selling a property following a bereavement, particularly when you’re not living locally, can feel overwhelming, so it’s wonderful to know he was able to assist not only with the sale itself but with matters beyond that as well.
We’re also delighted that you were happy with the video marketing and website presentation — showcasing each home at its very best is something we take great pride in. And yes, Stephen does seem to work around the clock!
Thank you again for your recommendation and for placing your trust in Hamish Homes Ltd. We wish you all the very best for the future.
Warm regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
A prolonged period of viewers before…
A prolonged period of viewers before the offer was handlrd with patience by Stephen Murray. He was very attentive.
12 February 2026
Unprompted review
Reply from Hamish Homes
Good afternoon,
Thank you very much for taking the time to leave a review. We truly appreciate your feedback.
We’re pleased to hear that Stephen handled the extended viewing period with patience and attentiveness. Maintaining consistent communication and steady support, even when things take a little longer than expected, is something we pride ourselves on, so it’s lovely to know this was reflected in your experience.
Thank you again for choosing Hamish Homes Ltd. We wish you all the very best for the future.
Warm regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
Very disappointing experience if I could give - stars I would totally manipulated a situation .
1 star based on my personal experience. Unfortunately this was an extremely poor experience from start to finish. Communication was disappointing and overall I was left very unhappy with how matters were handled. I won’t go into detail publicly, but I would not use this service again.
18 July 2025
Unprompted review
Reply from Hamish Homes
Good Morning,
We are very sorry to hear about the experience you have described and any frustration this may have caused. At Hamish Homes Ltd, we always aim to provide a professional and supportive service to all our clients.
We would appreciate the opportunity to look into this matter for you and resolve any concerns as quickly as possible. Please feel free to contact our team directly at askhamish@hamish-homes.co.uk
or visit our website at www.hamish-homes.co.uk
so we can assist you further.
Kind regards,
Hamish Homes Ltd Customer Services
We had a very good experience
We had a very good experience with James. He went out of his way to help us and although we didn’t decide to sell we felt we could trust James. Great company would definitely recommend.
1 March 2025
Unprompted review
Reply from Hamish Homes
Good Morning,
Thank you so much for taking the time to leave such a lovely review and for your kind words about James. We’re delighted to hear you had a positive experience and felt supported and well looked after throughout.
At Hamish Homes Ltd, building trust and going the extra mile for our clients is always our priority, so it’s wonderful to know James made such a great impression.
Even though you decided not to sell this time, we truly appreciate your recommendation and we’re always here if you ever need any advice or assistance in the future.
Warm regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
askhamish@hamish-homes.co.uk
Our home sold in only two weeks!
Hamish Homes came to our attention via a colleague’s recommendation after their and their husband’s bungalow was sold for a good price by them. Both my wife and I were very impressed with Stephen Snr’s businesslike attitude regarding potential buyer screening so that only those ready to buy were shown around. Our home sold in only two weeks! HH’s George also handled the viewing of the home we later purchased, which simplified transactions greatly. We highly recommend the friendly and motivated service that HH provide. The goodie bag of mugs, coasters, apron and bottle of wine were the cherry on the top - even to generously replacing with two a mug we broke.
5 May 2025
Unprompted review
Reply from Hamish Homes
Good Morning,
Thank you very much for taking the time to leave such a thoughtful and detailed review. We’re delighted to hear that your home sold so quickly and that you felt supported throughout the entire process.
It’s wonderful to know that Stephen Snr’s careful approach to buyer screening, along with George’s assistance with your onward purchase, helped make everything straightforward and efficient. Providing a smooth, well-managed experience is always our priority at Hamish Homes Ltd.
We’re also pleased you appreciated the small touches from our team. Thank you again for your recommendation and for placing your trust in us. Should you ever need assistance in the future, we would be very happy to help.
Kind regards,
Hamish Homes Ltd
www.hamish-homes.co.uk
askhamish@hamish-homes.co.uk
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