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Halpennygolf Reviews 5,371

•
TrustScore 4.5 out of 5

4.6

Golf Club
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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable service, often highlighting quick delivery and excellent product quality. Many appreciate the competitive pricing and the wide selection of products available, making it easy to find exactly what they need. The staff is frequently mentioned for being helpful and knowledgeable, contributing to a positive shopping experience. People are generally very happy with their purchases, noting that items arrive as described and in good condition. However, some customers experienced issues with delivery times, particularly when shipping to mainland Europe, with orders taking longer than expected. A few reviewers expressed dissatisfaction with the chosen courier service, GLS, citing delays, lack of updates, and even lost packages, which negatively impacted their overall perception. There were also occasional mentions of packaging arriving damaged or items not being in their original packaging, especially when intended as gifts.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Customers consistently note ambiguous experiences with order processing and delivery. Many reviewers found... See more

Service

Customers had positive experiences with service, often highlighting the great quality and efficiency of the... See more

Price

People report positive experiences with price, often noting great products at competitive prices and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with! Ordered a gift for grandson’s Christmas good communication and quick delivery. Unfortunately I had to return the gift as I had chosen the wrong size of club for him as... See more

Rated 5 out of 5 stars

This is in relation to a previous post about superficial markings although unsightly on a club I bought as new online. This had been used as a demo but although the resale value and aesthetics can be... See more

Rated 5 out of 5 stars

I always go to the lads in halpenny lucan for their help and historically that has worked well. I know they won't let me down and their advice always helps so that's why all my golf purchases go throu... See more

Company details

  1. Golf Club
  2. Golf shop

Written by the company

At Halpenny Golf we stock thousands of specialist quality items and are continually adding to our product range: current lines include Titleist, Taylormade, Wilson, Footjoy, Mizuno, Callaway and Ping to name but a few – check the rest online. At Halpenny Golf all in-stock orders received Monday through to Thursday will be shipped within 24 hours. We provide you with a secure and user friendly site to give you complete peace of mind while shopping at Halpenny Golf.

Best Prices, Quality Brands delivered with a friendly customer service

Written by the company

The best prices on quality brands
All of our employees are passionate about golfing and are all involved in selecting the best quality equipment for the beginner golfer right through to the professional from hundreds of brands, to ensure that whatever your golfing ability you can choose from the best possible range. We have 7 PGA Professionals available to help with any decisions you may wish to make on club selection.
Friendly Customer Service
Our friendly and attentive staff are always happy to help whether it is with your choice of equipment or a problem, we pride ourselves in a very high level of customer care and satisfaction. Feel free to call and ask for the advice and assistance from our PGA Professionals or ask any questions to customerservice@halpennygolf.com
Open Returns Policy
We understand that golf equipment and clothing needs to fit its purpose, and the difference in buying over the internet is that it cannot be tried first. To ensure your satisfaction we offer an open returns policy.

Fast Delivery

Fast Delvery

We will endeavour to dispatch your order within 24 hours except for Custom Fit which can take between 4-6 weeks as these items are built to your specific requirements. At Halpenny Golf all in-stock orders received Monday through Thursday will be shipped within 24 hours and all in-stock orders received Friday through Sunday will be shipped no later than the following Tuesday. You will receive a notification e-mail from GLS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

New glove great service.

I was buying a new glove and the employee was helping me look for the one I wanted to get searching everywhere and he found the one I wanted so I bought it great price can’t wait to test it out soon.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Halpenny customer service is fine and…

Halpenny customer service is fine and order processing quick and efficient. However, they are intent on using GLS delivery service, even though they must have seen the negative reviews. They state 5-7 business days delivery service to Spain - well, I don't think so! It took a week to get to the GLS 'hub' in Germany and now we won't receive our order until at least two weeks after ordering and that's if GLS actually pull their finger out! I have my doubts - and have history with this courier service! Such a shame as we won't be ordering from Halpenny again, solely due to them using GLS.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

It's annoying that there is no option to return the goods even after deducting the discount for subsequent sale at a discount.

9 March 2026
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Reply from Halpennygolf

Hi Roman. We are sorry you felt the service deserved a 1 star review.

As per our email conversation and clarification, you ordered clubs via custom build process. These were supplied correctly in line with custom build lead times.

You then tried the clubs and decided you didn't want them and we explained in line with our policy we cannot take a return of used clubs and website clearly states custom orders are excluded from normal returns policy.

We explained that we could not take back the clubs, issue you a refund and then sell them on cheaper as used as you suggested.

We apologise for the inconvenience you feel, however the policy is very clear in this process

Kind Regards
Stuart

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