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Hallstein Water Reviews 103

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, describing the water as delicious, clean, crisp, and refreshing, often noting its purity and the absence of microplastics due to glass bottles. The delivery service is frequently highlighted as efficient and reliable, with many appreciating the careful packaging. Reviewers also commend the excellent customer service, citing quick responses and helpfulness in resolving issues. However, some people experienced issues with damaged or leaking bottles upon arrival, and a few found the blue caps difficult to remove. There were also isolated instances of a hand pump not working or a bottle containing visible particles, leading to concerns about contamination.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its delicious, clean, and crisp... See more

Quality

People report positive experiences with quality, consistently praising the water's delicious, clean, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the stress-free... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent customer... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the excellent and flawless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled. May I please request that an easier method in removing the blue cap. The blue cap is not properly serr... See more

Company replied

Rated 4 out of 5 stars

I truly enjoy the swatter. It’s a real treat. I’ve decided to do for myself. The taste is delicious and clean and crisp. The one thing that would make me not buy this water anymore is it’s very diffic... See more

Company replied

Rated 4 out of 5 stars

Started off badly, unable to deliver, and double billed but eventually got it all sorted out and all is fine , love the water.


Company details

  1. Bottled Water Supplier

About Hallstein Water

Written by the company

Perfected by Nature, Delivered to You

Drawn from a protected artesian aquifer 700 feet beneath the Dachstein Mountain in Austria, Hallstein emerges pure, untreated, and naturally contaminant free. Every drop already meets—or exceeds—lab standards at the source, so we never filter or chemically “enhance” it.

The result? pH 8.3 alkaline balance and sodium below 0.5 mg/L—ideal for countering modern acidic diets and supporting an active lifestyle. Total Dissolved Solids sit at just 83 mg/L, giving Hallstein its famously crisp, almost sweet finish, while dissolved oxygen of 10.8 mg/L helps you feel invigorated after every sip. Zero microplastics, Zero PFAS, and Zero contaminants.

Sourced in limited quantities, Hallstein is available exclusively online and select hospitality partners. Our family founded Hallstein after a decade-long search for “the perfect water” and defined eight stringent parameters—minerality, oxygen, pH, nitrate, sodium, hardness, saturation index, and purity—to guide every decision we make. Only one natural source ticked all eight boxes, and you’re holding it now.

Taste the difference that precision geology and uncompromising stewardship make, then share your own Hallstein experience below. Your review helps fellow health-seekers discover water the way nature intended—and keeps us striving to raise the standard, one bottle at a time. #DrinkBetter


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

One of boxes was filled with broken…

One of boxes was filled with broken bottles and unusable. The company kindly replaced the damaged products.

2 July 2025
Hallstein Water logo

Reply from Hallstein Water

Hello,
Thank you for your feedback. This can happen, just like with any shipment you receive via UPS or another last mile provider.
With all of our clients, we will ship replacements, which we have also processed for you. All you need to do is inform us.
We'd therefore request you revise your review.
Sincerely,
Alexander Muhr, CEO

Rated 5 out of 5 stars

Love the quality

Love the quality! I have a filtration system at my house but still order Hallstein, it's so good! Top of the line! Comes in glass bottles, which is a must for me.

6 May 2025
Rated 5 out of 5 stars

Delivery out of box

Had issue with a delivery and the Hallstein was not delivered in the box. Asked for new boxed Hallstein water at no cost for replacement.

Hallstein delivered new boxed product with no cost.
Hallstein Co. was perfessional and solved the problem.

5 May 2025
Rated 5 out of 5 stars

MY EXPERIENCE HAS ALWAYS BEEN TOP…

MY EXPERIENCE HAS ALWAYS BEEN TOP NOTCH. THE WATER IS SPECTACULAR, THE PEOPLE AT THE COMPANY ARE HELPFUL AND QUICK TO RESPOND FOR ANY REQUEST. I CAN NOT ASK FOR BETTER SERVICE.

3 May 2025
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Reply from Hallstein Water

Customer satisfaction is a top priority right next to water quality! Thank you for your patronage!

Rated 5 out of 5 stars

Great customer service

Hallstein was prompt to respond to my question. Although I currently subscribe to Hallstein water, they provided their special offer to me. As a subscriber, I received a free case of water on top of my subscription! Hallstein water is excellent and I enjoy every last drop! Thank you. Marcia Taglioretti

1 May 2025
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Reply from Hallstein Water

Thank you for your patronage and trusting Hallstein Water as your source for optimal hydration!

Rated 2 out of 5 stars

Wrong name

Please remember the that we are a Company - send the water to : CRISSIMMO SA

not Anne Wicki Rethoret

8 May 2025
Hallstein Water logo

Reply from Hallstein Water

Dear Anne,
We've gone ahead and made the change in our system – which you also have access to. If you ever need anything updated or have any questions, just let us know. We're always happy to help!
Warm regards,
Alexander Muhr
CEO

Rated 4 out of 5 stars

Been with H Water for some years now

Been with H Water for some years now. Happy with their service including deliveries & attending to queries.

29 April 2025
Hallstein Water logo

Reply from Hallstein Water

Thank you for trusting Hallstein Water as your source for optimal hydration! Let us know if there's anything we need to improve on!

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