Halldis Spa Reviews 77

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Horrible experience Apartments infested with bugs and dirty We have been 3 days without hot water and there is not solution. Of course they have charged the apartment Don’t rent with them!

Company replied

Rated 1 out of 5 stars

Halldis is a fraudulent company, which is already in court in Milan, because they defrauded so many owners besides the tourists, as didn't pay them agreed rental fee. In addition to this they operate... See more

Company replied

Rated 5 out of 5 stars

Pros: - good connection to the best places to visit in Rome. - a professional, very helpful, and prompt administrative team. - Flavia 93 is in a quiet and safe central part of Rome (near emb... See more

Rated 1 out of 5 stars

If I could give HALLDIS a zero or a MINUS number I would. The most dreadful of experiences in Bologna - so bad we left after one night having booked 5. SO BEWARE if you book an airbnb apartment in... See more

Company details

Written by the company

Da più di trent’anni, Halldis è specializzata nel mercato degli affitti brevi, gestendo appartamenti nelle principali città e località di vacanza italiane, a Parigi e Bruxelles. l nostro impegno è proporre case che piacciano sia se viaggi per lavoro, sia se viaggi per turismo. Perché vogliamo che ci si senta a casa: non necessariamente a casa propria ma sicuramente non a casa di altri.


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1.5

Bad

TrustScore 1.5 out of 5

77 reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Horrible experience

Horrible experience
Apartments infested with bugs and dirty
We have been 3 days without hot water and there is not solution. Of course they have charged the apartment
Don’t rent with them!

15 April 2026
Unprompted review
Halldis Spa logo

Reply from Halldis Spa

Thank you for your feedback.
We would like to clarify that the first apartment is correctly described in the listing, including its lower ground floor location. We understand that the surroundings did not meet your expectations, and we regret this.
Following your report, our team acted promptly to relocate you to an alternative apartment on short notice. While this was a temporary solution, we acknowledge there was an issue with hot water, which was subsequently resolved by our technical team.
We regret the inconvenience caused, but would like to note that assistance and solutions were provided throughout your stay.
Kind regards,
Halldis Team

Rated 1 out of 5 stars

Fraud

Halldis is a fraudulent company, which is already in court in Milan, because they defrauded so many owners besides the tourists, as didn't pay them agreed rental fee. In addition to this they operate illegaly in Serbia as an offshore company washing thei money. So the office in Milan doesn't work. Stay away of Halldis and do not book the aprtaments trough them as they are one criminal organisation.

10 September 2025
Unprompted review
Halldis Spa logo

Reply from Halldis Spa

Dear Stella
Thank you for sharing your feedback. We take every comment seriously, though we could not find any record of a dispute with a guest named Stella in our files.
Halldis, which has incorporated Halldis brand has no legal case in any court, and strictly respect any rules and regulation applied in the business environment, your claim include referral to crime or illegal activity, we will take any legal action required to defend our reputation and brand.
Sincerly
Halldis Team

Rated 1 out of 5 stars

I wished i came here before i booked:( They never returned my deposit. just making excuses every time i asked

I booked an appartment for 3 months, from 9 Jun - 9 Aug 2024 in Milan with 250 EUR deposit given before check in. Now it is Feb 2025 and i still haven't received mydeposit. I spoke with their agent called Veljko who promised he will give me update regarding this matter but after countless emails and frustation i still have no news. He said there is a
problem with company merger and they cannot take deposit from their account to give to my account. But they still generate sales and the company is still active. Shame!! because for 250EUR they have lost a reguler client. So stay away from Halldis if you dont want to be cheated after checkout. I write this so that hopefully i will be the last case where they just do not return guest deposit.

9 August 2024
Unprompted review
Halldis Spa logo

Reply from Halldis Spa

Dear Sabrina

As of August 7th, Halldis has undergone a merging process to become VITA, resulting in the establishment of a new legal entity.

As you may be aware, each payout by a company must be substantiated. Given that the funds you paid were received by one company and now need to be refunded by another, we are currently unable to process the refund. However, please be assured that this does not imply that you will not receive your refund. Our Finance and Legal teams are collaborating with public institutions to determine the appropriate method for processing refunds for payments made prior to August 7th, 2024.

Regrettably, we are unable to provide a specific date for when this will be feasible. Please rest assured that your request is on our agenda, and we will promptly send you your funds as soon as we identify a solution.

We appreciate your understanding and patience in this matter.

No payment sent to us after August 7th has had any problems with refunds.

Halldis by VITA

Rated 1 out of 5 stars

AVOID THEM AT ALL COSTS

They charge me by mistake and say that will issue a refund, but two weeks later I haven't received anything. I'm not sure yet whether they are a FRAUD or just terribly unprofessional, but either way it is a disgusting experience.

29 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT RENT HERE

DO NOT RENT HERE. EXTREMELY UNTRUSTWORTHY. Please be very very very careful dealing with these scumbags. EXTREMELY INCOMPETENT STAFF. They will charge you for things you did not break after your stay and claim you caused the damage. They have no problem LYING, making up false claims and disrespecting those who rent from them. STAY AWAY.

7 February 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Let's start with the first step inside the apartment, Strong smell of dampness and closeness.
The bathroom was very dirty and the bathtub/shower almost forbidden to use, There was no bag in any of the tubs. The hot water came and went, so one day you had a scalding bath and the other cold. It had minimal towels for 4 people for a 5 night stay. The water from the shower was running with minimal pressure and the drain was blocked. The first day he didn't even have a soap to wash our hands. The water came out of the shower and did not escape from any siphon, so they were permanently flooded.
We had to use some of the smallest towels to wipe because there was no mop. The kitchen....it stinks here too. The coffee maker was very dirty. And here there was no bag in any bin.
All the rooms have plaster ready to fall and the floor the first day we arrived and I walked 10 steps the socks turned black from the dirt! All unacceptable.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

I stayed in Milan for a week in the…

I stayed in Milan for a week in the apartment located in Piazzale Segrino in the Isola district.
The Halldis sales representatives followed and supported me in the search for the area and the apartment and they were truly professional. I liked the house very much.
I hope to come back to Milan again and will definitely book with Halldis.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent listing on Airbnb…

The apartment they represent on Airbnb was a fraudulent listing and a unbelievable PHOTOSHOP. Look folks, you book a place that stipulates it has AC and at check in the host says oh open the windows you know you got screwed. With windows open the mosquitoes and flies had a field day of opportunity. The walls were filthy which sets the pace for your experience. If your traveling from overseas your double screwed as last minute bookings at hotel or other will cost you a fortune. To sum it up they can care less on your experience and focus more on there pasta dinner and champagne as they screw another tourist. Good luck Haddis, and sleep well.

26 April 2023
Unprompted review
Rated 1 out of 5 stars

Avoid them at all cost

Avoid them at all cost, unprofessional
I book an apartment with them before COVID and had to cancel in 2020. Despite multiple emails requesting for refund, until now 2023 I still have not get it!! Terrible and it really show the competence of the company and management.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Il Quinto Elemento Residence in Ostuni

Had an amazing experience at Il Quinto Elemento Residence in Ostuni. This historical building is renovated to a very high standard, lobby and the staircase left me literally speechless.

The apartment itself was very spacious and clean, beautiful old architectural style, wood, stone and metal. It was furnished simple furniture, nothing too much or too little, just what one needs for a stay. I also liked bathroom colours.

Alessandra, the residence manager, was very accomodating and helpful!

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Haldis Rome

We rented an apartment with Halldis rentals in Rome for the second time. Once again, from the date of booking till the date of departure, it was a wonderful experience. The apartments were close to all the attractions, safe, clean and very comfortable. All you need for a FABulous stay!

23 February 2022
Unprompted review
Halldis Spa logo

Reply from Halldis Spa

Thank you for your review and for choosing our apartment. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest. Best regards, Halldis

Rated 5 out of 5 stars

Roman vacation

Great location in Rome!! I spent few days this summer helped by the local staff. I will be back soon.

29 August 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful stay!

Wonderful stay!the apartment was fantastic: very confortable, close to the city center and finely furnished. The HALLDIS staff was great in helping us with all the information we needed about the city. Highly raccomended.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Halldis

Fantastic experience with Halldis! I was in a beautiful apartment in the center of Florence, very clean, excellent design and an amazing view of the cathedral ( Duomo). A special thanks to Barbara who made our stay perfect!

25 April 2022
Unprompted review
Rated 5 out of 5 stars

My first option for a family vacation in Rome

Pros:
- good connection to the best places to visit in Rome.
- a professional, very helpful, and prompt administrative team.
- Flavia 93 is in a quiet and safe central part of Rome (near embassies and public institutions). The apartment options are great for business trips or family vacations.

Cons:
- the building's central heating might be partially active in the first cold days of Rome's winter. So I'd check the weather forecast and call the team before booking at the beginning of November for example.

Conclusion:

This will remain my first option for a vacation in Rome, after having spent almost 6 months of business trips in various appartments of Halldis.

1 March 2022
Unprompted review

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