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Half Bottles Reviews 373

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TrustScore 5 out of 5

4.8

Wine Store
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See what reviewers are saying

Rated 5 out of 5 stars

Living by myself I find that full bottles are wasted with the result that I only drink occasionally and yet I am a wine collector. I have had a frustrating time trying to find half bottles. The major... See more

Rated 5 out of 5 stars

Great variety, the delivery arrived really quick as well! Perfect to make a 12 days of Christmas wine advent calendar.

Rated 5 out of 5 stars

I have now ordered several times from Half-bottles and their service is first class. They continually keep you informed about the status of your order, or if they haven't got something in stock when t... See more

Rated 5 out of 5 stars

Excellent customer service. I ordered from here for an event, it did turn out that their suppliers has ran out, however Half Bottles did everything they could to ensure I had enough other (some better... See more

Company details

  1. Wine Store
  2. Food Products Supplier

Information provided by various external sources

Half Bottles is a growing, Sydney based wine startup which specialises in half size and miniature bottles of wine. Since 2013, our focus has been to provide our customers with Australia's best range of wine half bottles as well as personal customer service and national shipping. Whether you're looking for a tasty tipple for a night at home, the perfect gift or wine for your restaurant, party, wedding or cafe, we've got you covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fantastic Service

I have now ordered several times from Half-bottles and their service is first class. They continually keep you informed about the status of your order, or if they haven't got something in stock when they'll expect it. Even received a phone call offering another solution when there was no stock remaining.

15 May 2017
Unprompted review
Rated 5 out of 5 stars

I love using Half Bottles

I love using Half Bottles. Apart from the convenience of their product, they have a fabulous range and delivery is fast and free. their communication is personal if there is an issue with the order. I have had many enquiries about the product and have spread the word about the company. highly recommended.

30 April 2017
Unprompted review
Rated 5 out of 5 stars

Our order turned up with a broken …

Our order turned up with a broken bottle and I spoke to the company. They had no hesitation in sending a new case of wine and were very polite about it. There was no issues at all. great customer service. The order was also sent to us very quickly. I can not fault them

29 April 2017
Unprompted review
Rated 5 out of 5 stars

The delivery was fast

The delivery was fast, I received communication from the company when there had been an issue putting the order together initially, and then there was even follow up to make sure I was happy.

18 April 2017
Unprompted review
Rated 2 out of 5 stars

too many bottles that appeared to be in …

too many bottles that appeared to be in stock but were unobtainable- so the actual choice is very limited

17 April 2017
Unprompted review
Half Bottles logo

Reply from Half Bottles

Hi Neil - thank you for your feedback - sorry to hear that you were less than happy with the service.

There were definitely some delays with organising your order - one of the products got caught up in Elite Logistics (which a log of wine suppliers use) going into administration and the other simply ran out with the importer and there is a 3 month delay in getting more stock.

I hope that my staff kept you informed and gave you options to be able to ship your order as early as possible.

Your feedback is absolutely appreciated - I hope your next order with us runs more smoothly.

Dan (boss man)

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