Living by myself I find that full bottles are wasted with the result that I only drink occasionally and yet I am a wine collector. I have had a frustrating time trying to find half bottles. The major... See more
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See what reviewers are saying
Great variety, the delivery arrived really quick as well! Perfect to make a 12 days of Christmas wine advent calendar.
I have now ordered several times from Half-bottles and their service is first class. They continually keep you informed about the status of your order, or if they haven't got something in stock when t... See more
Excellent customer service. I ordered from here for an event, it did turn out that their suppliers has ran out, however Half Bottles did everything they could to ensure I had enough other (some better... See more
Company details
Information provided by various external sources
Half Bottles is a growing, Sydney based wine startup which specialises in half size and miniature bottles of wine. Since 2013, our focus has been to provide our customers with Australia's best range of wine half bottles as well as personal customer service and national shipping. Whether you're looking for a tasty tipple for a night at home, the perfect gift or wine for your restaurant, party, wedding or cafe, we've got you covered.
Contact info
100A Bellevue Rd, Bellevue Hill, 2023, Sydney
- 1300677538
- shop@halfbottles.com.au
- halfbottles.com.au
4.8
Excellent
373 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Tracking number
I only received the tracking number for my order, after the delivery was not on the day I was told it would be, and only because I called to request it the next day, other ways everything else was okay
4 January 2018
Unprompted review
Good service
31 December 2017
Unprompted review
always helpful and as prompt as they …
always helpful and as prompt as they can be
21 December 2017
Unprompted review
Return customer …
I have been buying from Half Bottle for some years now and obviously I keep returning
20 December 2017
Unprompted review
your range for small bottles …
your range for small bottles comprehensive andinteresting serviceand delivery very good
20 December 2017
Unprompted review
Good range
Good range, fair prices and prompt delivery. This was my first time purchasing from Half Bottles and they totally met my expectations.
19 December 2017
Unprompted review
Would order again
Bottles arrived safely and on time. The price per bottle was good too.
19 December 2017
Unprompted review
they where great just a nice size for …
they where great just a nice size for one person
14 December 2017
Unprompted review
Fast and efficient
Very good selection with fast and efficient service.
5 December 2017
Unprompted review
Customer service needs work.
Customer service needs work.
Delivery was not as ordered:
- Selections which were not in stock were not substituted like for like as promised. Rather a different variety at a lower price was provided instead. Thanks for providing an option to substitute nevertheless.
- One of the other selections was just substituted at will. Whether on purpose or not I'll never know.
Email for customer support was never answered. Phone call to the shop was never answered. Message requesting a call back was never answered.
"Courier" delivery was by Australia Post who had no idea where my delivery was.
But otherwise, the website worked well and the ordering experience was good.
5 December 2017
Unprompted review
Reply from Half Bottles
Hi John,
As the owner, it is with disappointment that I read you are disappointed in our service - as you can see from other reviews we seem to hit the mark on service but obviously your order fell through the cracks - especially the lack of response on phone calls and email - I am not happy with that!
I will be investigating this with my team
Having gone through your order, unless we packed things incorrectly, it appears we packed more value with the two bottles that were swapped out. So I'm a little confused there?
You are welcome to call me (1300 677 538) or email me to explain the details and what I can do to regain your confidence in our service.
I hope we get another opportunity to look after you in the future and your next order with us goes as planned. I have put an 'alert' in our system to ensure any future orders from you are treated as a priority.
At the very least, I hope you are enjoying your selection of wines.
Regards,
Dan
Excellent service and will be using …
Excellent service and will be using them again
4 December 2017
Unprompted review
Poor packaging but great price and postage time
The wine was packed really poorly but the price was excellent and the order arrived very quickly. Would definitely buy from again.
1 December 2017
Unprompted review
Great service and super quick delivery
Great service and super quick delivery. Had a call within 20 mins of ordering to let me know about a shortage of stock but replaced it with a decent alternative and had my order within 3 days.
1 December 2017
Unprompted review
Pleasure to deal with
Pleasure to deal with, order filled promptly and all communications informative and courteous.
28 November 2017
Unprompted review
Prompt service and delivery
Prompt service and delivery. I appreciated the phone call when a product was unavailable rather than just substituting with something else. I would definitely recommend this website/company to family and friends.
26 November 2017
Unprompted review
Excellent
Excellent – no reservations, I would recommend this company to anyone.
20 November 2017
Unprompted review
Staff were fantastic!
Staff were fantastic, responded to all my enquiries promptly, very helpful and happy to share their expertise.
16 November 2017
Unprompted review
Would be 5 stars if my order had not …
Would be 5 stars if my order had not included 2 incorrect bottles. I emailed to let them know but didn't receive a response. Otherwise fairly responsive and probably wouldn't deter me from ordering again.
15 November 2017
Unprompted review
Great transaction, recommend
Really responsive when I double ordered - arrived quickly in perfect order :) :)
14 November 2017
Unprompted review
Terrific service and great range
What a terrific service! I found it so hard to find a good range of piccolo wines until I found Half Bottles - life savers and the service was fantastic and fast.
14 November 2017
Unprompted review
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