The ordering process could be easier. The trash can is not aligned with the right product, causing me to delete the incorrect order several times. I previously ordered 3 pair of the 7" shorts (I lov... See more
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Deceptive coupon codes
Deceptive coupon codes. I received an offer for 25% off of my entire purchase in exchange for receiving text promotions. When I went to check out, the code redeemed for 5%!!! I went through with the purchase but I won't be shopping from them again.
Nice clothes, dubious marketing
Clothes are pretty good and fit well. Shipping times are fine, usually about 1-2 weeks from order to my door.
My issues are that there are no bigger models for the clothes. Its hard to tell if something will actually fit when every model is a size extra small.
Also, the sales on the website are kinda dubious. It feels like there's certain items that are always on sale, so therefore youre not allowed to use coupons on those items.
Lastly, all the clothes fabric is 100% synthetic and not recycled.
Help with replacing my order with a smaller size
I placed a significantly large order and because I've been losing weight, everything was too big for me. Halara made it very easy for me to replace the entire order in a smaller size! I love their clothes, and will definitely continue to buy from them. They are good quality and want to keep their customers happy.
Promo Code Scam
I signed up for text messages and was given a code for 25% off. when I applied the code at checkout, it only discounted 5%. Total scam.
I love Halara pants - Just ordered the Jeans
I love Halara pants! I have them in 3 colors. Just ordered the jeans. My friend showed me hers today. Perfect fit - XL/Petite - washes very well - does not wrinkle - so perfect for travel/packing.
I have just completed my first order
I have just completed my first order. When I first approached the website, I gave my phone number, in exchange for a 25% coupon off my first order, worded as "25% off all items". However, during checkout when I typed in the code that came in a text message, the only option was for a 5% discount. Instead of closing out the entire transaction, I placed the order, hoping I will love the products.
I just placed my first order - not impressed
I just placed my first order. The website offered me a 25% off all items for my first order. But, when I went to checkout if was total purchase dependant. Misleading - and customer service was not helpful.
Soooo Comfy!
Jeans fit comfortable and are to correct size! Ordering two more!
Returned tops
I ordered 4 tops that were too big. I requested a return for them and asked for a credit so I could buy a smaller size. I received full credit within a few hours and ordered new tops with no problem. Bonus, I got to keep the tops that were too big!
I love Halara Denim Pants
I have numerous pairs of Halara Pants and jeans and I love them. The denim is especially good. It is soft and stretchy and fit so well.
No discount
I was given a code for a 25% discount, or so I thought. The discount was actually based on how much you buy. So bc I only spent $60, I received no discount. I hope the clothing is worth it.
It was easy to find what I need and…
It was easy to find what I need and great choices!!!!!
Worst online ordering process ever
Worst online ordering process ever. Misleading coupons/offers. Customer support is very difficult to use. Based on this, I'm concerned about the product itself.
The customer service is really good
The customer service is really good, they get back to you in a timely manner. Their clothes are of really good quality and the fit well.
I had bought an outfit for a gift on…
I had bought an outfit for a gift on December 14th. I've read the policies and I had missed the return policy time by one day. I was so upset. I decided to email them to tell them I thought that policy was poor taste before the holidays as most of these things are bought as gifts. They reached back out to me and made it right with me. I was very pleased and thought the customer service was fantastic.
So far I love all the clothes good…
So far I love all the clothes good quality for the price, fit is great I loved everything.!!
I got to spin the wheel but NO discount
I got to spin the wheel, and it said I received $100 off. Then, when I entered the code, it said it was not valid.
Deceitful business practices
I got a coupon that said 25% off all items. But when I went to make my purchase it would only give me 5%. After contacting customer service I found out that the coupon has a minimum purchase requirement. The coupon does not mention anything about a purchase limit infact it mentions 25% off all items. If they were going to give a minimum purchase requirement the coupon should state "up to 25%off all item with minimum purchase" This is clearly a deceitful practice to get people's phone numbers and text them a worthless coupon. The only reason I gave 2 stars instead of 1 is because their customer service got back to me very quickly.
We purchased jeans in small and black…
We purchased jeans in small and black pants in small from Halara and was shipped on the 12 December. The pants were too small but jeans fit however the jeans got a pull in them on first wear. We were within the 30 day return window from arrival and was unable to return either. Disappointed the sizing is so off and the jeans got damaged so quickly.
shopping was easy
shopping was easy, the return process was easier. I'm a first time buyer from Halara and I absolutley love the leggings. I like that you offer a tall/extra tall selection and a variety of colors and styles. will be purchasing again.
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