Haddon & James Reviews 

584
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

have to be honest bought and paid for load of garden furniture / hot tubs etc, of this company. BUT only received a couple of the items, some of which where missing parts and unusable. So done me out... See more

Rated 1 out of 5 stars

I won bid for a Brand new mini Quad bike.First was given incorrect collection address. The bike came in parts, with no build instructions,(which to me was no problem as I am a skilled fork truck engin... See more

Rated 4 out of 5 stars

Easy to use auction site and communications with H&J following successful bid. A few hidden charges and very high delivery quotation from H&J as such we collected the item ourselves. Then given only... See more

Rated 1 out of 5 stars

I was scammed out of £3k and still waiting for an outcome of the insolvency case! Has anyone else had any updates at all? Or luck getting any money back? I was refused by Lloyds bank because I paid vi... See more

Company details

Information provided by various external sources

Haddon & James Auctioneers combine three generations of family auctioneering history with the latest online trading technologies. We run daily online auctions including commercial and retail stock of high quality household name brands.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

584 reviews

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2.6

All reviews

(584)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good service and prompt delivery

Very good service and prompt delivery. I got a call from kelvin asking if I received my item you don’t get this type of personal touch anymore so would recommend anyone to use them.
Steve Torquay

11 March 2022
Unprompted review
Rated 5 out of 5 stars

The site is very good

The site is very good , easy to use , excellent products at great prices, very happy with my lots won and did not have to wait long for delivery. then a phone call from Kelvin asking bout my experience on site etc , very polite and very friendly. Will recommend experience to any one ..

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Great Products Great Service

I have just started purchasing products from Haddon & James, The order process, payment and delivery process are amazing, the customer service provided by Kelvin is exemplary. I cannot fault this company.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Chelsea Garden Company Storage Box!

So needed some garden storage for chair cushions etc.
Saw the Chelsea Garden Company Storage Box on auction site Haddon & James and went for it. My bid won, hurray!!
Processing payment was easy via bank transfer and delivery was fast.
My storage box arrived safe and sound.
It's just perfect.
Great customer service, and thank you Lea for the follow-up call to check that all was OK :)

7 March 2022
Unprompted review
Rated 4 out of 5 stars

Haddon & James Summer House

Easy to use auction site and communications with H&J following successful bid. A few hidden charges and very high delivery quotation from H&J as such we collected the item ourselves. Then given only one day to collect, I.e. Tuesday, otherwise £25 a day extra storage. Many thanks to Matt at the warehouse for helping with collection which was easier than expected. Much appreciated.
Yet to build it but the instructions look clear

5 March 2022
Unprompted review
Rated 5 out of 5 stars

I have bid on several puchases of rings…

I have bid on several puchases of rings for my grandaughter which have been extremely good value and she loved them , the service and staff especially Kelvin who answered a query that I had. have been very helpfull
And so far the items have been post free because i live in the area and the size of the item bid for

4 March 2022
Unprompted review
Rated 5 out of 5 stars

The best

A very straight forward process buying via Haddon & James auctioneers. I too received a follow-up call from Kalvin checking everything arrived and was as expected.
Great service - thank you.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

I purchased an item for the first time…

I purchased an item for the first time from this auction house and the item was delivered within two day’s, I received a phone call from Kelvin who works at auction house to check I received my item as well , couldn’t be happier, great service,

3 March 2022
Unprompted review
Rated 5 out of 5 stars

This is the first time I've used Haddon…

This is the first time I've used Haddon & James. The communication with the company and follow-up communication with Kelvin was excellent. The items were delivered quickly and I found their whole service efficient. I would definitely use them again.

3 March 2022
Unprompted review

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