H2olabs Reviews 

106
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

High quality product, even the manual is clearly worded with good grammar and thorough details about everything. This is the best distiller I have had and the big surprise was the superb customer serv... See more

Rated 1 out of 5 stars

We ordered a water filter in June. It never arrived. Chased up in July. Was told it would arrive September. It never arrived. Chased up in September. Was told it would arrive in October. It... See more

Rated 5 out of 5 stars

We use your Stainless Steel Water Distiller Model 300SSE with Glass Carafe. It's a manual device so there's a sequence that has to be followed. What you get is totally pure water, so it's worth the s... See more

Rated 1 out of 5 stars

I have changed my mind about the product i bought and contact them in time telling them not to send the item but to cancel the order; no answer , after 3 emails ,no response at all , completely ig... See more

Company details

  1. Health & Medical

Information provided by various external sources

Top quality water distillers - from home countertop water distillers to commercial water distillers, filters and accessories - available for purchase online from H2O Labs UK.


Contact info

3.1

Average

TrustScore 3 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(106)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with our distilator

Very pleased with our distilator, was super easy to set up and easy instructions, water tastes so good I love it, my whole family enjoys water, also when on warms our home so we are very pleased with that aswell. Delivery was just on time as we expected so thank you for that aswell. Quite terrified when saw what's left, that brownish liquid and smell like chemicals, and all chalk that's left after only one round. Since we bough it seems like kids drinking more water, our bodies feels so much cleaner, strange but I also have very vivid dreams too. Thank you thank you thank you very much. Best quality.

9 April 2021
Rated 5 out of 5 stars

H2O Distilller

I have recently purchased a humidifier due to a dry sinus condition. The humidifier is fantastic but consumes quite a lot of distilled water. I was spending about £15 / week. I started to research for a distiller and settled on the one from H2O. The delivery was quicker than expected and there were no issues such as being badly packed. The instructions were extremely simple to read and understand and in very little time, I was up and running with my first batch of distilled water. It takes about 5 hours to complete the process and the fan is a little noisy but no more than say a dishwasher. I am now setting off the process just before I go up to bed. This way I wake up to 4 plus litres of fresh distilled water. I really rate this distiller and am extremely pleased with my purchase. It will cover its own cost in about 3 months due to not having to purchase water.

12 March 2021
Rated 1 out of 5 stars

No package

Daar sirs, we didnt got the package yet. Maybe hou know where it is, because I cant track it.
Sincerely,
Lonneke Colijn

16 February 2021
Rated 5 out of 5 stars

Unsatisfied customer!

Initially I gave you 1 star the way you handle my inquiry, you acted very fast to rectify the issue.Thank you! Now I give you a 5 star because the product does what it says and I am very satisfied customer!

I have placed an order on 08/02/21 a week later I still did not have any notice of delivery, so I decided to give them a call and ask about my item.They could not answer why I still haven't got it and said will give me a call back. Next day I got a call back and they just informed me that the item has been out of stock when I ordered and will be back in stock end of February. This was incorrect information because the day I made the purchased I sent a link to my friend and even today when I opened it still says the item is in stock. So far I am very unsatisfied customer!

16 February 2021
Rated 5 out of 5 stars

Excellent

Excellent - did exactly what was needed which was to clean my water filter.

7 February 2021
Rated 4 out of 5 stars

Great product and service

Great product and service. But the price had gone up by a nice chunk since the last time I ordered? The pods used to be around £25, but now their £30. That's my only complaint.

1 February 2021
Rated 4 out of 5 stars

Stainless Steel Model 100SSE Water Distiller with Polypropylene Carafe

This is the second one I have purchased, so must be happy with the product. The only negative is the delivery charge which was quite high at £20.00. Previously I purchased four sets of pods as the delivery charge of £10.00 was the same as if I had purchased one (how can that be, especially when the package is small and light?), hence 4 instead of 5 stars.

31 January 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look