In truth I found the Gymprolux exercise belt and tutorials not very good. The tutorials are amateur. When I purchased the item it didn’t mention that to make it work correctly you will need to buy ex... See more
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See what reviewers are saying
I've wanted a Gymproluxe for a while and it's very much worth it. I've had it for just over a week and it's making a visible difference already as well as feeling great and stronger too. Highly recom... See more
Company replied
This product is amazing only had it a week and a half but I use it everyday and my partner has noticed a difference already and to be honest so have I my chest feels tighter . As I am always to busy t... See more
I bought this for both myself and my disabled sister (she has Secondary Progressive Multiple Sclerosis). She cannot get to the gym with only one functioning leg. This is a great gateway for bot... See more
Company details
Written by the company
We create exercise equipment that allows you to travel anywhere and can be used by anyone no matter your fitness level. We continue creating elegant but innovative equipment to encourage health and well-being in the lives of people everywhere--no excuses. With over 150,000 users and counting we are on the right track in making fitness more assessable for everyone.
We are proud to offer a lifetime guarantee on all our bands ✅
FREE 2-3 day shipping on all orders
We're so confident that you'll love our products, that we offer a 30-day money back guarantee - no questions asked!
Contact info
United Kingdom
- support@gymproluxe.com
- gymproluxestore.com
You should know
4.4
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Really glad I can finally bring the gym home
Really glad I can finally bring the gym home and end my gym membership. The Band & Bar Set 2.0 has been a solid addition, and easy to use, feels sturdy, and fits perfectly into my routine without taking up space. I’ll definitely be buying the accessory pack to supplement it and get even more out of the setup. Overall, a great experience so far.
30 May 2026
Unprompted review
Reply from Gymproluxestore
Thank you so much for your fantastic review!
We're delighted to hear that the Band & Bar Set 2.0 has become such a valuable part of your fitness routine and is helping you bring the gym experience home. It's great to know that you're finding it easy to use, sturdy, and space-efficient.
We're also excited to hear you're considering the accessory set to expand your workout options even further.
If you ever need anything, feel free to reach out to us at support@gymproluxe.com.
Best,
GymProLuxe Team 💪
Exactly as described …
Exactly as described and arrived within a couple of days and was able to use strait out of the box.
Have only used it for a few days and have noticed the diference in body already.
31 May 2026
Unprompted review
Reply from Gymproluxestore
Hi A,
Thank you for taking the time to leave such a wonderful review!
We're delighted to hear that your order arrived quickly, was exactly as described, and that you were able to get started straight out of the box.
It's especially rewarding to hear that you've already begun noticing positive changes after just a few days of use. Consistency is key, and we're thrilled that the Band & Bar Set is helping you on your fitness journey.
If you ever need anything, feel free to reach out to us at support@gymproluxe.com.
Best,
GymProLuxe Team 💪
Emailed several times and no response
Emailed several times and no response. Never received tracking details for my order. Ordered on the 27th day time. Still nothing. Wish I had checked the recent reviews before ordering. Not impressed at all.
30 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Jane,
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We completely understand how frustrating it must be not to have received your tracking details or a response, and this is certainly not the level of service we aim to provide.
We’ve requested additional information to help us locate and review your order as quickly as possible.
Please kindly respond to our request or contact us directly at support@gymproluxe.com, so we can assist you and resolve this matter as quickly as possible.
Best,
GymProLuxe Team 💪
I did get an email about my situation…
I did get an email about my situation with videos as to how to use the product from Marco. Many of the videos showed someone on their knees doing certain exercises, I have a problem with my knees and my mobility is not the best. I just can’t do what I need to do to get use of the gym.
28 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Jeff,
Thank you for taking the time to share your feedback, and we’re sorry to hear that the exercises provided so far haven’t been suitable for your mobility needs.
We’ve sent you a response via email to further assist and explore alternative exercises that may better suit your situation.
Please feel free to reply to that email so we can support you further.
Best,
GymProLuxe Team 💪
Really good experience
I don't really have time for the gym anymore but really needed to workout and decided to take the leap and get the Gymproluxe and in all honesty, with the right exercises gives me all the good workouts feelings i had when at the gym in the past :)
1 June 2026
Unprompted review
Reply from Gymproluxestore
Hi Scott,
Thank you so much for sharing your experience.
We’re glad to hear that Gymproluxe has been a great fit for you and that, with the right exercises, it’s helping you get the same good workout feeling you had at the gym. That’s exactly what we aim for, especially for those with busy schedules.
If you ever need anything, feel free to reach out to us at support@gymproluxe.com.
Best,
GymProLuxe Team 💪
Every good equipment already feeling…
Every good equipment already feeling better and fitness improving
31 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Steve,
Thank you for your review!
We're so pleased to hear you're already feeling the benefits and noticing improvements in your fitness 💪 That's exactly what we love to hear.
Keep up the fantastic work and thank you for choosing Gymproluxe 🙌
Reply from Gymproluxestore
Hi Jim,
Thank you for your fantastic review!
We're delighted to hear the system is helping you work towards your personal fitness goals and that it's proving to be the perfect fit for your training needs 💪
Wishing you continued success on your fitness journey, and thank you for your support!
Product is very good, customer service is non-existent
Product is very good and works well. Rating would be much higher but customer service is non-existent. I have not been provided with my paid for access to the Premium version of the App despite buying the product in January 2026. I have emailed multiple times, messaged on the App and had no response to any of my requests. I don’t want to go as far as indicating there is misselling to Amazon as I am happy with the product itself but when I have paid for something I expect it to be delivered. Hopefully the Customer service team see this and can rectify.
29 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Daryl,
Thank you for taking the time to share your feedback, and we’re really pleased to hear that you find the product very good and that it works well for you.
We’re truly sorry to hear about your experience with accessing the Premium version of the App and the lack of response to your previous messages.
We have reached out to you directly, and our team is actively looking into this for you.
We are very happy to help and will make sure this is resolved for you.
Best,
GymProLuxe Team 💪
Very bad shipping and communication
Order is now delayed by 5 days and customer service did not contact me to inform me that the date they advertised as when it would arrive, was completely and totally wrong. I would have appreciated a heads up or an email that it would take a week to ship the product. If I had known that, I probably would not have bothered to order it.
28 May 2026
Unprompted review
Reply from Gymproluxestore
Hi J,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay with your order and for the frustration this has caused.
We have reached out to you directly and can confirm that our team is actively working to resolve this matter. Please rest assured that we are monitoring your order closely and doing everything we can to ensure it reaches you as soon as possible.
We value your business and appreciate your patience while we work to make this right.
Best,
GymProLuxe Team 💪
Not happy as was advised of free gift…
Not happy as was advised of free gift sent many emails about this had no reply but want me to write a review! Product is amazing! And that’s it but customer service or should I sack lack of is shocking
15 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Errol,
Thank you for taking the time to leave your feedback, and we’re really pleased to hear that you find the product amazing. We’re very sorry to hear about your experience with our customer service regarding the free gift, and we understand your frustration.
We want to reassure you that we are happy to assist you further with this concern. We have requested more information regarding your order, as we just need a bit more detail from you so we can look into this properly and resolve it as quickly as possible.
If you haven’t already seen our request, or if it’s easier, please feel free to contact us directly at support@gymproluxe.com so our team can help you right away.
Best,
GymProLuxe Team 💪
Awful company
Awful company. I ordered their pilates board – it came with issues which they offered me a 5% discount on. I accepted it as the issue didn't fully impact the use of the board. They LIE on their website saying there is 100 day money back guarantee. I've contacted customer services within the 100 days to get a refund, they said they changed their policy in January 2026. I purchased is March and the guarantee was still on the website. Today in May that guarantee is still on the website and they are refusing to honour their legal obligations. There are only about 12 videos on the app for pilates. I contacted their customer service at the beginning of April to ask if they would be adding more, again they lied and said they were uploading more pilates videos in April. It's the end of May and there are no new videos. All in all, absolutely disgusting and illegal.
28 May 2026
Unprompted review
Reply from Gymproluxestore
Hey Emma,
We have reached out to you via email to resolve this with you and are now just waiting for your response.
I bought this set after doing some…
I bought this set after doing some research on exercise and having an ileostomy (stoma) which I have due to Crohn’s disease. I’m now in my 40’s perimenopausal so wanted to train in strength rather than just cardio, I have been using this set for a week now and absolutely love the product and the App is brilliant easy to follow and the workouts most definitely give you a workout! Want to upgrade to the HIIT bands and possible the reformer set but I would highly recommend as this set has really supported my and makes sure I’m not over doing the weights especially with my stoma!
28 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Victoria,
Thank you so much for sharing your experience and for such a thoughtful review. We’re truly delighted to hear that GymProLuxe and the app have been supporting you on your strength training journey and that you’re finding the workouts both effective and easy to follow.
It means a lot to us to know the system is helping you train in a way that feels comfortable and appropriate for your needs. Your feedback about progressing to other products in the range is also really appreciated, and we’re excited to continue supporting you as you build your routine
If you ever need anything, feel free to reach out to us at support@gymproluxe.com.
Best,
GymProLuxe Team 💪
Replaced damaged item with no fuss…
Replaced damaged item with no fuss whatsoever. This sort of customer service makes a big difference
27 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Andy,
Thank you so much for your kind feedback!
We're really glad we could resolve the issue quickly and make the replacement process smooth and hassle-free for you. Providing great customer service is extremely important to us, so it means a lot to hear that it made a difference.
Best,
GymProLuxe Team 💪
Fantastic equipment
The equipment came securely packed with the an outer box providing additional protection.
The app is easy to use and beginner sessions I’ve followed so far are easily explained. The great thing about Gymproluxe is that you can do the exercises whenever and wherever you want!
Look forward to continuing my journey.
28 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Mark,
Thank you so much for your amazing review!
We're thrilled to hear that your GymProLuxe arrived safely and that you're enjoying both the equipment and the app experience. It’s great to know the beginner sessions have been easy to follow and helping you get started confidently.
One of the best things about GymProLuxe really is the flexibility to work out anytime, anywhere, so we're glad you're making the most of it.
If you ever need anything, feel free to reach out to us at support@gymproluxe.com.
Best,
GymProLuxe Team 💪
I am very impressed with my purchase
I am very impressed with my purchase. Getting used to it. Would recommend it to anyone.
20 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Anita,
Thank you for your fantastic review!
We're so pleased to hear that you're impressed with your purchase and enjoying the experience so far. It only gets better with time, and we truly appreciate your recommendation.
If you ever need anything, feel free to reach out to us at support@gymproluxe.com.
Best,
GymProLuxe Team 💪
I have received my GymProLuxe and have…
I have received my GymProLuxe and have tried it a couple of times, it is really well made and easy to use. I look forward to using it each time now.
23 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Craig,
Thank you so much for your wonderful feedback!
We're delighted to hear that you're enjoying your GymProLuxe and finding it both well-made and easy to use. It’s great to know it’s already becoming something you look forward to using.
Wishing you many more amazing workouts ahead, and thank you again for choosing GymProLuxe.
Best,
GymProLuxe Team 💪
Had to contact the team at Gympro
Had to contact the team at Gympro. My issue was dealt with promptly & efficiently. It’s a great company, supplying fantastic kit.
27 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Etty,
Thank you so much for your kind words and for taking the time to leave us a review!
We're really pleased to hear that our team was able to resolve your issue promptly and efficiently. Your support means a lot to us, and we’re thrilled you’re enjoying the Gympro kit.
Best,
GymProLuxe Team 💪
The belt and band system is a game…
The belt and band system is a game changer. No need to fit in rushed gym sessions and I can take it with me wherever I go.
27 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Robert,
Thank you for your great review!
We’re so pleased to hear the belt and band system has been such a game changer for you 🙌 The flexibility to train wherever and whenever suits you is exactly what we wanted the system to offer.
Thanks again for your support 💪
Quick delivery and does everything I want and more
Quick delivery and does everything I want it to and more. Really enjoying using it.
27 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Alan,
Thank you for your review!
We’re really pleased to hear everything arrived quickly and that the system is exceeding your expectations 💪 It’s great to know you’re enjoying using it already.
Thanks again for your support 🙌
Very happy as I have a home gym and…
Very happy as I have a home gym and needed something for leg extensions and this does the job
26 May 2026
Unprompted review
Reply from Gymproluxestore
Hi Sharon,
Thank you for your review!
We’re so glad to hear the system is fitting in well alongside your home gym setup and helping with exercises like leg extensions 💪 Versatility is something we really aimed for with the system.
Thanks again for your support 😊
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