I waited quite a bit for the delivery, but the customer service was very good. Product quality seems good as well.
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Review summary
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I bought the magnet you can stick your phone on and record in the gym. The product is as advertised but the delivery took a long time.
Good lamp. Shipping took a while. Reason for the 4 stars is because even with the Gymlamp, I am still fat and ugly.
The posing monitor isn‘t like how I thought it would be in my head, but the support team is very quick and was very helpful! I can recommend the gymlamp and the mount
3.8
Great
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 2 weeks
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Worst shipping been 15 days and nothing…
Worst shipping been 15 days and nothing asked for a refund and still zero response
1 June 2026
Unprompted review
1 month on and still not received my…
1 month on and still not received my phone mount. Delivery was stated as 7-8 days. It took 10 days for the parcel to be sent, I followed the tracking info. On the day it was out for delivery to me, it was returned to sender, numerous emails later and a refusal to send me another, followed by promises that my original parcel has been redirected back to me, I've now requested a refund. While I'm sure there are people who have received their order, it hasn't happened for me, and had I known it was being shipped from china, I probably would have ordered.
13 May 2026
Unprompted review
Paid for express shipping
Paid for express shipping, 3-5 days, had no idea it was coming from china, you can buy the same thing from Temu for under £10
10 April 2026
Unprompted review
Reply from Gymlamp
Please contact us via the support email for us to help you with your matter. We promise an adequate solution.
My experience with Gymlamp is very good
My experience with Gymlamp is very good, good light, it makes the muscle like 2 times bigger (amazing) and easy to use. Just one problem is that if you take only the lamp like me, it could be hard to put it above you… me I put it on the top on a door and it works perfectly fine! ( I don’t have a metal spot on the ceiling ahah) The shipment was a bit long, it was delayed many times but arrived in good conditions, the package was not damaged and the product too. So the overall is that it is a very good product to buy if you want amazing photos.
28 February 2026
Unprompted review
Awful
Awful. Nobody will tell me when my item is coming. Just says 'in transit'.
3 March 2026
Unprompted review
Reply from Gymlamp
pls send us an email for us to help you solve your problem support@gymlamp.store
I waited quite a bit for the delivery
I waited quite a bit for the delivery, but the customer service was very good. Product quality seems good as well.
12 January 2026
Unprompted review
Photos are amazing
This product is amazing!
I upgraded my gym photos to a whole never level after my purchase. Customer service was also amazing! When I had a question about the product they were fast to respond.
31 January 2026
Unprompted review
Great lamp but stopped working after 4…
Great lamp but stopped working after 4 months and it's only covered by a 3 month warranty. I was offered a 20% discount but not a replacement 🤷 shame really. Would not recommend
24 January 2026
Unprompted review
The device really works and it's…
The device really works and it's awesome.
9 January 2026
Unprompted review
Excellent product
I bought the Suction Mount and it works really well with all kind of surfaces. The Gymlamp holds very well to it. It's very practical and allows you to use the Gymlamp anywhere.
25 November 2025
Unprompted review
The delivery takes almost a month + I…
The delivery takes almost a month + I used it once and it had no battery anymore, so I charged it but it still doesn’t light anymore. It ain’t the money worth it
28 December 2025
Unprompted review
Reply from Gymlamp
We can send you a new one at no cost since you seem to have received a defective product.
a month long shipping
a month long shipping, from china, suction cup isn't great. Basically the ones from amazon are the same thing, if not better due to wait time and not having to pay nearly as much. Don't listen to the "arrives before Christmas".
27 December 2025
Unprompted review
Good lamp
Good lamp. Shipping took a while. Reason for the 4 stars is because even with the Gymlamp, I am still fat and ugly.
23 December 2025
Unprompted review
Delayed delivery
Delayed delivery, they said that it was dhl express and that it would take 3-7 days, but it was dropshipped from china and took over two weeks, it was not even dhl who delivered the package, the packaging was damaged, but the product was ”ok” nothing wrong with it. If you ask me I think that they should be more honest against there customers and don’t lie about shipping time and company, that would stop the frustration among us customers.
19 December 2025
Unprompted review
Slow delivery, drop shipped.
Avoid. Given that I've paid for "Royal Mail Express (3-6 Days)" shipping and it's been almost 10 days and the tracking says the parcel is being shipped from China and currently isn't anywhere near the UK, I am feeling like a victim of dropshipping. It is also NOT being delivered by royal mail.
If I am paying for 3-6 day shipping, I expect that. The fact you know items are being shipped from China and you are lying about Delivery times already means you are misleading customers.
You're replying to other reviews saying this item isn't drop shipped but if that were true I wouldn't be waiting two weeks for my order to come in from a factory in China. If my order shows up anytime soon I'm expecting some Temu crap with your logo on it. As clearly this is what others are recieving too.
29 November 2025
Unprompted review
Good product
Good product, nice quality. There was some problems at the beggining of the shipping, but it got solved pretty quickly. Thank you.
26 November 2025
Unprompted review
Reply from Gymlamp
Your case was resolved. The carrier misplaced the original order, and as soon as we confirmed this we processed a full resend. The delay in replies happened because you were speaking with our AI support bot for several hours before the conversation reached me directly. Once I saw your message, I handled it and the replacement was sent.
On top of reshipping the item, we also issued a 10 percent refund as compensation for the inconvenience.
Thank you for giving us the chance to fix the situation.
1 month shipment
1 month shipment. Its very bad service. The employees thought helsinki was in denmark, and straight up lying about the details about the shipment
15 November 2025
Unprompted review
Reply from Gymlamp
This issue was resolved. The carrier misplaced your order, which caused the long delay. Once we confirmed what happened, we arranged a replacement and issued a 10 percent refund to make up for the inconvenience.
Thank you for giving us the chance to correct the situation.
they are so nice great customer service…
they are so nice great customer service i had a fault in my lamp and they issued a new one to me the next day amazing service
2 October 2025
Unprompted review
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