Mixed feeling - ordered goods were good, but packaging....two small things provided in two giant carboard boxes. Waste of space, could have been at least packed together. Moreover, I believe I chose... See more
Company replied
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Mixed feeling - ordered goods were good, but packaging....two small things provided in two giant carboard boxes. Waste of space, could have been at least packed together. Moreover, I believe I chose... See more
Company replied
I got quality products everytime I ordered something. Quick delivery, always on time. You always get free gifts if you order above a certain amount which made the shopping experience even more pleasan... See more
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I wrote to the support team to ask whether an item should have been included in my order due to a discount. They responded quickly and resolved the issue by providing a promo code for my next purchase... See more
Company replied
I have been shopping from GymBeam for several years now, and I am absolutely satisfied with their products and overall service. What truly sets them apart is that even if a rare issue arises with an... See more
Company replied
Written by the company
GymBeam is the number one international sports nutrition brand in Europe, based on consolidated revenues from EU markets. Founded in 2014, we have established ourselves as the largest and most trusted e-commerce retailer and direct-to-consumer (D2C) manufacturer in the European health, fitness, and wellness segment.
Today, GymBeam is proud to serve a community of over 2.7 million active customers across 16 European countries, supported by a diverse international team of 650 professionals.
Whether you are a professional athlete or a healthy lifestyle enthusiast, GymBeam is committed to delivering the latest trends in fitness, healthy foods, functional apparel, and longevity support straight to your doorstep.
Written by the company
Kärntner Ring 1, 1010, Wien, Austria
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Fast delivery, perfectly packed, high professional care from beginning to the end.

Reply from GymBeam
I didn't get my gifts in the box.... But otherwise all the other products i ordered was ok! And fortunately send me back a gift card!
After communicating with me i take a very good gift card!! Thank you for your quick response!!!!!

Reply from GymBeam
Gym Beam box hidden in Narnia is nothing for me, having enough of searching for surprises. I let my opinion and idea to the girl on phone and she told me you will do it sa I define it ... Good stuff but try to work on support and management 👌 having a box in the city doesnt means its enough, people should easy find it too ...

Reply from GymBeam
The whole experience was incredible: the quality of the product, the delivery services and process time.

Reply from GymBeam
One of the vitamin recipients was not sealed. I asked for a return or exchange and all you did was pick up the item . So for me to order another one , I have to pay another delivery fee ? My first and last order,just so you know.
It was allright, but for that money i paid i expected a thank you card or a coupon to ensure the probability that i will buy more from GYMBeam

Reply from GymBeam

Reply from GymBeam
Fast and simple,the order was ready whitin few hours,and delivered next day

Reply from GymBeam
Very user friendly site, I found what I was looking for. Decent delivery time had a few issues meeting the delivery agent ( I realized the incorrect number was listed on the order so I called him and requested that I come by or he correct the number which he refused) I later had to go meet him since he could not reach that wrong number on the package (ofc).

Reply from GymBeam
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