Gym and Fitness Reviews 

4,277
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fitness gear, noting that orders arrive promptly and function reliably for home gym setups. Consumers also deeply appreciate the knowledgeable employees who offer valuable guidance and keep buyers thoroughly informed throughout the entire purchasing journey. Buyers often note the smooth ordering process and the professional assistance provided when selecting heavy equipment. However, some people mentioned that deliveries occasionally arrived without any prior notice or tracking updates from the courier service. A few reviewers additionally reported experiencing minor inconveniences, such as receiving shipments with missing parts or encountering unexpected delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting solid equipment quality and... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting fast shipping times,... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the equipment as solid,... See more

Staff

Reviewers highlight positive aspects of staff, praising their extensive knowledge and readiness to help... See more

Service

Customers had positive experiences with service, noting that the entire process was smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and th... See more

Company replied

Rated 5 out of 5 stars

Delivery was prompt, the C20 was exactly as expected. It is solid and smooth, worth every cent!! Construction took time, but we did it in about 10 hours, the instructions were good, we had some help... See more

Company replied

Rated 5 out of 5 stars

Very good experience. I got a Force USA G3 starter package as well as multiple other parts shipped to Melbourne. The gym itself was shipped with 0 issues There were a few parts on back... See more

Company replied

Rated 5 out of 5 stars

These guys are experts, were very helpful assisting me in choosing the equipment suitable for the uses I needed, which did not result in them suggesting the most expensive item, quite the opposite. On... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Store

Written by the company

Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.

Gym and Fitness. We want to help you live a fit and healthy lifestyle!

Written by the company

We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,277)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good EOFY deal

EOFY deal was good. Service from Gym and Fitness was helpful and made the decision easy. Force USA functional trainer is as described.

11 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Tim,

Thank you for the awesome review. We’re really pleased you enjoyed the EOFY deal. It’s fantastic to hear we were able to make the decision easy and that the Force USA functional trainer arrived exactly as described.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great all round experience!

Great communication and very knowledageble. We dropped into the showroom to pick up our order and the team were great. Highly recommend them and their equipment!

16 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Caz,

Thank you for the fantastic review. We’re so glad you had a great all‑round experience. I’ll pass your praise on to the team, they’ll be thrilled.

We really appreciate the recommendation and look forward to helping you again.

Happy training!
GAF Team

Rated 5 out of 5 stars

The equipment is top quality and they…

The equipment is top quality and they sell a range of great and reliable equipment. I cannot recommend them higher, great team to work with.

16 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Liam,

Thank you for the wonderful review. We’re thrilled to hear the equipment met your expectations and that you found our range both great and reliable. Your recommendation means a lot to us.

Happy training!
GAF Team

Rated 5 out of 5 stars

Good service

Good service. Prompt delivery. Product arrived as advertised. Would buy from them again.

15 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Michael,

Thank you for the great review. We’re pleased you were happy with our service, prompt delivery and that the product arrived exactly as advertised. Thank you for choosing Gym and Fitness and we look forward to serving you again.

Happy training!
GAF Team

Rated 4 out of 5 stars

Johnathon has been really helpful with…

Johnathon has been really helpful with detailed and quick responses to queries on equipment and accessories

15 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Craig,

Thank you for your feedback. We’re delighted Jonathan was able to help you with your purchase. If you need any more advice or product recommendations, please reach out anytime.

Happy training!
GAF Team

Rated 5 out of 5 stars

easy to purchase online

easy to purchase online from and get delivered. Delivery price was very respectable coming from the GC to Brisbane. very happy with my service and the bench i got

9 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Jordan,

Thanks so much for your review. We’re so glad ordering was easy and that your bench arrived safely from the GC to Brisbane. If you ever need anything else, please get in touch and we’d love to help again.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great service and best equipment

Great service and best equipment, smooth delivery, Top work

8 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Lachie,

Thank you for the great review! We're really glad everything arrived smoothly and that you're happy with the equipment and service.

Happy training!
GAF Team

Rated 5 out of 5 stars

Amazing service

Amazing service, and the quality is top shelf

8 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Alby,

Thank you for the amazing feedback! We’re glad our team delivered top-quality service. We really appreciate your support and we hope to hear from you again in the future.

Happy training!
GAF Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience with Gym and Fitness. The ordering process was simple and hassle-free, and the communication throughout was clear and professional. A special thank you to Mark, who was incredibly helpful, knowledgeable, and responsive. He answered all my questions and made the entire purchasing process smooth and easy.

The equipment arrived on time and is of excellent quality, offering great value for money. I am very happy with my purchase and the level of customer service I received. I would highly recommend Gym and Fitness to anyone looking for quality home gym equipment.

Thank you, Mark and the Gym and Fitness team! 💪😊

11 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Gurpreet,

Thank you for the fantastic review! We’re delighted that Mark helped make your purchase hassle-free and that you’re loving your new equipment. We really appreciate your support and recommendation.

Happy training!
GAF Team

Rated 5 out of 5 stars

Home gym by Gym and Fitness

I have had a great experience with Gym and Fitness in building my home gym. I initially bought a Force USA X15 workout station, the core of my home gym with attachments and weight plates. I can do a variety of compound and core exercises. Had local fellas to install and setup the whole equipment. I also purchased multiple sets of dumbbells and barbells. Floorings mats to cushion and protect my garage's floor.

I recently expanded the floor space with extra floor mats and a set of 25kg dumbbells, my strength has continued to increase.

I recommend Gym and Fitness for all your fitness and training needs. I now train when 9 want to, I don't need to travel to a gym and I have the floor to myself.

12 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Sebastian,

Thank you so much for the awesome review! We love hearing how the Force USA X15 setup and your recent additions are supporting your strength gains. We're here whenever you're ready to expand again.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great quality gear

Great quality gear, excellent customer service. Fast delivery too! Definitely go with them again

7 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Luke,

Thank you for the wonderful review. It means a lot to our team to hear that you loved the gear and that our customer service and fast shipping hit the mark. We can't wait to welcome you back!

Happy training!
GAF Team

Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought from them and their team are so responsive and give you the best deals

9 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Vinod,

Thank you for coming back to us again! We're so glad our team took great care of you and found you the best deal. We truly value your loyalty and look forward to helping you again.

Happy training!
GAF Team

Rated 5 out of 5 stars

The parts I received were rusted and…

The parts I received were rusted and several missing parts too but the team at GAF fixed it from their end by ordering the replacement as soon as possible. Great service!

11 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

EDIT: Hi Rohit, thank you for your updated review, we truly appreciate it! Thank you for the kind words and we are glad to know that your equipment is as it should be!

Happy training :)
GAF Team

----

Hi Rohit,

We are truly sorry for the issues with your recently received item but are happy to confirm that replacements are being prepared and should not be far away from dispatch.

We'll ensure that your purchased product is as it should be and we look forward to rectifying this for you.

If you need anything in the meantime please do not hesitate to reach out to us and we will gladly assist you :)

Kind Regards,
GAF Team

Rated 5 out of 5 stars

Outstanding

Great equipment, excellent customer service. Would recommend.

5 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Stephanie, thank you for the outstanding review! We're delighted you had a great experience with our equipment and customer service. We look forward to serving you again.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great quality!!

5 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Deep,

Thank you for sharing your positive feedback. We appreciate the support and we look forward to hearing from you again soon.

Happy training!
GAF Team

Rated 5 out of 5 stars

Good communication

Good communication. Delivered per instructions. Good product with good instructions.

3 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Meg,

We really appreciate the review! It's great to hear that the delivery and product instructions met your expectations. If you ever need anything else, we're here to help.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great Service and Product Range

Great Service and Product Range

Was a pleasure to deal with, from phone calls to help with the purchase to special deals on shipping. Everything arrived quickly and in excellent condition.

Will buy again.

2 June 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Timothy,

Thank you so much for your kind words! We're thrilled to hear everything arrived quickly and in perfect condition. We look forward to assisting you again soon.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great variety of fitness equipment

Great variety of fitness equipment

17 June 2026
Unprompted review
Gym and Fitness logo

Reply from Gym and Fitness

Hi Jamille,

Thank you for your feedback. We appreciate the support and we look forward to welcoming you again soon.

Happy training!
GAF Team

Rated 5 out of 5 stars

Really good quality gym equipment

Really good quality gym equipment

14 May 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Nicholas,

Thank you for reviewing your purchase! We're so happy you're satisfied and we appreciate your taking the time to share this with us.

Happy training!
GAF Team

Rated 5 out of 5 stars

Awesome Service

Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and the mainfreight driver was very helpful.
I have no hesitation recommending Gym and Fitness.

Centr 3 Home Gym Functional Trainer with Selectorized Smith Bar × 1
VersaFit Flooring Home Rubber Flooring Tiles - 1m x 1m x 15mm × 12
Black

16 June 2026
Unprompted review
Gym and Fitness logo

Reply from Gym and Fitness

Hi Keith,

Thank you for the fantastic feedback! We’re delighted that Johnathan took such great care of you. Enjoy your new Centr 3 Home Gym and VersaFit Flooring. We truly appreciate your recommendation.

Happy training!
GAF Team

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