Helpful staff, no issues and prompt turnaround when seeking a replacement part. Very happy with the unit. Assembly is reasonably straightforward but does require careful study of the instructions... See more
Company replied
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See what reviewers are saying
It was all pretty smooth overall, we bought over the Christmas period so it added a few days to delivery but imagine normal timeframes are quick as they turned it all around fast once everyone returne... See more
Company replied
Order process was easy and product was made avalaible for collection super fast. Issues occured when got home , parts where missing, instruction book issues whereby parts stated as required not enough... See more
Company replied
Being so shy and reluctant towards entering a public gym has gated my overall mentality towards ‘being fit’. I sought out Gym and Fitness as a way to help me overcome my anxiety. Their top quality equ... See more
Company replied
Company details
Written by the company
New Zealand's largest supplier of Gym Equipment at the best pricing. Click to see our home gyms or commercial range.
Gym and Fitness. We want to help you live a fit and healthy lifestyle!
Written by the company
- We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
- We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.
Contact info
6/224 Main North Road, 5082, Prospect, Australia
- 09 887 6973
- info@gymandfitness.co.nz
- gymandfitness.co.nz
4.6
Excellent
778 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Happy with our purchase and it all…
Happy with our purchase and it all arrived to us really quickly. Ordered a bunch of stuff from other companies at the same time and still waiting for everyone else's deliveries. Would definitely recommend
10 April 2023
Reply from Gym And Fitness
Hi Euan,
Thank you for sharing your positive experience with us! We are delighted to hear that you are happy with your purchase and that it arrived quickly. It is always our goal to provide our customers with the best service possible, and we are delighted to see that we have met your expectations.
We appreciate your recommendation and hope to have the opportunity to serve you again in the future.
Happy exercising!
GAF Team
Great service and easy assembly.
10 April 2023
Reply from Gym And Fitness
Hi Warren,
Thank you for taking the time to share your positive experience us. We are thrilled to hear that you found it easy to assemble and that we were able to provide great service. We hope to continue meeting your expectations and serving you in the future.
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Ben,
Thank you for sharing your positive experience with us! We strive to provide fast delivery and excellent customer service, and we're thrilled to hear that we were able to meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out to us.
Kind regards,
GAF Team
Great online customer service
Great online customer service.
Fantastic quality products and price.
Thanks Thibaut and team.
5 April 2023
Reply from Gym And Fitness
Hi Billy,
Thank you so much for your review! We are thrilled to hear that you had a great experience with our online customer service team and that you are happy with the quality and price of our products. We will be sure to pass along your praise to Thibaut and the rest of our team. Thank you for choosing us as your provider for your fitness needs. We look forward to serving you again in the future!
Happy training!
GAF Team
Order was dispatched quickly and…
Order was dispatched quickly and received in good order. Can't really ask for anything more than that.
30 March 2023
Reply from Gym And Fitness
Hi Brett,
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your order was dispatched quickly and received in good order. We strive to provide excellent service to all of our customers, and we are happy to know that we met your expectations. Please don't hesitate to reach out to us if you need any assistance in the future.
Kind regards,
GAF Team
Reply from Gym And Fitness
Hi Vincent,
Thank you for taking the time to leave a positive review of your experience with Gym and Fitness. We are really pleased to hear that you found our prices affordable and that our delivery service was speedy and we hope to serve you again in the future!
Happy exercising!
GAF Team
Shipping was expensive but I did come…
Shipping was expensive but I did come the very next day, product was well priced
26 March 2023
Reply from Gym And Fitness
Hi Nick,
Thank you so much for your feedback! We're thrilled to hear that you received your product the very next day and that the price was well within your budget. We understand that shipping costs can sometimes be a concern, but we always strive to provide the best and most efficient service possible. Thank you for choosing our company, and we look forward to serving you again in the future!
Happy training!
GAF Team
So quick and hassle free
21 March 2023
Reply from Gym And Fitness
Hi Ryan,
Thank you for your wonderful feedback! We're thrilled to hear that you found our service quick and hassle-free, and we appreciate the time you've taken to share your positive experience with us. Our team is committed to providing the best possible service, and we're glad that we could meet your expectations. We look forward to helping you again in the future!
Kind regards,
GAF Team
Reply from Gym And Fitness
Hi Brent,
Thank you for your positive review! We're so glad to hear that you were pleased with our service and the quick shipping. We appreciate your business and look forward to serving you in the future.
Kind regards,
GAF Team
Reply from Gym And Fitness
Hi Steve,
Thank you for your kind words! We're thrilled to know that you're enjoying yourr purchase and service with us. We truly appreciate your support and we look forward to seeing you again soon!
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Shawn,
Thank you for your positive feedback! We're glad that you've had great experience with us. We appreciate your support and we look forward to seeing you again soon!
Happy training!
GAF Team
Flawless Victory
Assault Bike was damaged at a depo and it was incredibly easy to get the replacement sent out. Happened instantaneously on the phone. flawless customer service. The other Force USA equipment is very high quality with easy to follow instructions. Won't be buying gym gear from anyone else.
12 March 2023
Reply from Gym And Fitness
Hi William,
Thank you for leaving such a positive review! We are glad to hear that you had a flawless experience with our customer service and that we were able to promptly send out a replacement for your Assault Bike. We strive to provide high-quality gym equipment that is easy to use, and we are happy to hear that our other Force USA equipment met your expectations.
Happy training!
GAF Team
Purchased online
Purchased online - discussed needs with the online chat person. Collected from the warehouse a few days later.
Awesome!
16 March 2023
Reply from Gym And Fitness
Hi Karl,
We're thrilled to hear that you had a great experience purchasing and collecting your items from our warehouse. We're always here to help and glad that we were able to assist you in finding exactly what you needed. Thank you for choosing us for your fitness needs!
Happy training!
GAF Team
Awesome customer service.
11 March 2023
Reply from Gym And Fitness
Hi Ronald,
Thank you for the kind words about the positive customer service you experienced from us, we appreciate you taking the time to leave a feedback and we look forward to serving you in the future soon!
Kind regards,
GAF Team
Reply from Gym And Fitness
Hi Victor,
Thank you for taking the time to leave a positive review! We are thrilled to hear that you were impressed with the quality of our product and that it was delivered promptly. Please don't hesitate to reach out if you have any further needs or questions. Thanks again for choosing us!
Happy training!
GAF Team
Superb quality and easy customer…
Superb quality and easy customer service. Would highly recommend.
12 March 2023
Reply from Gym And Fitness
Hi Thumb,
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our quality superb and our customer service easy to work with. We appreciate your recommendation and look forward to serving you again in the future!
Happy training!
GAF Team
Below Average Experience
Order process was easy and product was made avalaible for collection super fast. Issues occured when got home , parts where missing, instruction book issues whereby parts stated as required not enough of etc. Urgently requested spare parts as i was told AKL warehouse had them only to then be told parts needed to be shipped from AU. was advised they would ship immediately only to find further delays and then once arrived I was also short shipped after i had given a full list of items missing.
8 March 2023
Reply from Gym And Fitness
Hi Umesh,
We are terribly sorry to hear about this.
We are aware that you have an active case with our after sales team and will ensure that the issues relating to your recent purchase are addressed as quickly as possible.
Our sincerest apologies for this.
Kind Regards,
GAF Team
Great customer service and quick…
Great customer service and quick delivery of purchased items
16 March 2023
Reply from Gym And Fitness
Hi Anon,
Thank you for taking the time to leave us such a wonderful review! We strive to provide great customer service and quick delivery, so we're thrilled to hear that we exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future!
Kind regards,
GAF Team
Reply from Gym And Fitness
Hi Tania,
Thank you for taking the time to write such a positive review! We are delighted to hear that our punctuality, quality, and customer service met your expectations. We strive to ensure that our customers have a top-notch experience with us, and we appreciate your feedback. If you ever need anything in the future, please don't hesitate to reach out.
Kind regards,
GAF Team
Easy to deal with- great communication/…
Easy to deal with- great communication/ service
15 March 2023
Reply from Gym And Fitness
Hi Tony,
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you appreciate our easy-to-deal-with approach and excellent communication and service. We look forward to continuing to serve you in the future!
Kind regards,
GAF Team
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