Gutsibits Reviews 

1,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, personable, efficient, helpful, patient, and knowledgeable, making interactions pleasant and productive. The service is frequently described as excellent, with many appreciating the straightforward ordering process and quick responses to inquiries. Reviewers are particularly impressed with the prompt delivery and well-packaged products, often arriving quickly and correctly. However, some customers also noted issues with delivery delays, with orders taking longer than expected or next-day delivery not being met. A few other people also felt that international customers occasionally faced challenges with customs declarations or additional taxes upon delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the great quality parts that fit without... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Service

People report positive experiences with service, often highlighting the great and prompt service, technical... See more

Order

Users describe positive interactions with order, highlighting prompt responses to inquiries and... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,138)

224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

V35c parts

All parts correct delivery a bit slower than normal,but when ordering I was told there was a problem with there packers

30 October 2025
Rated 5 out of 5 stars

Great Staff

Great Staff, Had To Return 2 Items n Order Another Part All On The Same Day. Sorted No Hassle Got My Part Next Day n Refund Within 2Days Thank You,
Definitely Recommend

30 October 2025
Rated 5 out of 5 stars

Gutsibits enables our Moto Guzzi's to remain alive.

Gutsibits is an excellent seller of new and used parts, that I have used for a few years.
Started when I owned a 1979 Moto Guzzi Spada 1000. Currently, I own a 1982 Moto Guzzi V50 MarkIII, that has been neglected and thanks to Gutsibits it's getting some of it's former glory back.
The Team at Gutsibits are approachable and helpful with any enquiries that I have had. Quick communication in replying to emails. Despatch is rapid and I usually receive my purchases via Royal Mail the next day. Website is informative and easy to use with existing numbers in stock.
Will carry on using their services because they are reliable,honest and based in the UK.

1 October 2025

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