We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbo... See more
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About Guruwalk - Free tours
Written by the company
GuruWalk es la plataforma global de free walking tours que conecta a viajeros con guías locales en más de 800 ciudades de 100 países. Cada semana, más de 80 000 walkers descubren la cultura local, el patrimonio histórico y la gastronomía auténtica de su destino gracias a nuestro modelo basado en la propina, que premia la calidad del servicio y la experiencia cultural.
Tanto si sueñas con un free tour en Londres junto al Big Ben, como si prefieres deslizarte por los canales en un free tour en Venecia, revivir la moda italiana con un free tour en Milán o explorar la historia clásica con una visita guiada en Pompeya, aquí encontrarás la ruta perfecta. Si lo tuyo son las islas, disfruta del sol en un catamarán por Palma de Mallorca o vive la adrenalina del parapente en Tenerife; incluso puedes apuntarte a excursiones en Tenerife para descubrir sus volcanes y playas negras.
Únete a nuestra comunidad global y transforma cada paso en un recuerdo inolvidable. Con GuruWalk, la autenticidad, la diversión y el conocimiento local te acompañan en cada ciudad que visites.
Contact info
C/ de Guillem de Castro, 9-11, 7 planta, 46007, Valencia, Spain
- support@guruwalk.com
- guruwalk.com
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Provides a more personal experience
Have used Guruwalk twice this week to find a free walking tour. Very pleased with ease of booking and quality of guides. They allow individual guides to advertise and this gives you direct access to a very personal experience rather than a tourist board one.

Reply from Guruwalk - Free tours
Very easy to use you get your booking…
Very easy to use you get your booking confirmation straight away. and the tour that I booked was great

Reply from Guruwalk - Free tours
Toronto Graffiti Guru Alex
Graffiti Guruwalk with Alex in Toronto was informative, interesting and captivating as Alex took us through different stops. Two hours went by fast and I totally enjoyed the art of graffiti along side the details Alex gave us about the artists and their style. Five stars!!!! Thank you Alex.

Reply from Guruwalk - Free tours
Scam museum tickets!! Be careful
Horrible experience booking a ticket to the New National Gallery in Berlin. I purchased the ticket through Guruwalk. First off they advertise the price as €7 on Google Maps but it is actually €14.
After ordering my ticket I got a confirmation via email and my card got charged right away but I did not get a ticket to the museum. After contacting support and calling them multiple times I demanded a refund as I had already waited 2 hours and the entrance lines at the museum were now humongous. After 2:30 hrs I received a cancellation with some made up story about the confirmation not going through (I had received a confirmation 2 hrs before so this message was very gullible on their part). In any case, I will report this scam to the consumer protection portal, to Google Maps and I have already reported them to my credit card. This service was a total SCAM and I lost half my day dealing with this. When you are on vacation every minute counts and Guruwalk lost me half a day. I am still in line to get a real ticket (not their scam one!!) and absolutely furious.

Reply from Guruwalk - Free tours
1st time taking Guru Guides
We have taken our 1st 2 Guru walking tours this week, both in Slovenia. One in Ljubljana and second in Bled. Both guides were excellent - entertaining, informative & engaging. Highly recommend

Reply from Guruwalk - Free tours
Great tour with Ivana
Great tour with Ivana! She kept it interesting and enjoyable! Recommending it for anyone interested in walking and learning about the City of Zagreb!!

Reply from Guruwalk - Free tours
Great local tours
I like that Guruwalk only presents tours offered by certified local guides. Taking a walking tour is often one of the first things I do when I arrive in a new city, and I've always enjoyed the ones I've booked through the platform - I learn lots and usually get a list of recommended places to visit afterwards which helps plan the rest of my stay.

Reply from Guruwalk - Free tours
The tour of Ghent was interesting
The tour of Ghent was interesting, informative and entertaining.

Reply from Guruwalk - Free tours
Argentina - walking tours
We have taken 3 GuruWalk tours and all of them have been extremely interesting and delivered by knowledgeable and professional guides.

Reply from Guruwalk - Free tours
What a great way to spend time with a…
What a great way to spend time with a local who's primary motivation is sharing their culture and knowledge with visitors.

Reply from Guruwalk - Free tours
Definitely worth doing
His English was nearly flawless, which made everything really easy to follow, and his local knowledge was excellent. He was friendly, informative, and gave us a great insight into the area. Highly recommended.

Reply from Guruwalk - Free tours
Guru walks is a great app to find local people full of local knowledgr
I’ve done a few of these and they have always been great, lovely people taking the tour who have so many interesting facts and are happy to answer questions. I’ve done two today in Hue and both guides were helpful, interesting and informative, I thoroughly enjoyed my tours with them.

Reply from Guruwalk - Free tours
Great tours
We had a very good experience in Beijing. The guide was very approachable and provided very clear and good explanations. Would recommend!

Reply from Guruwalk - Free tours
Excellent tour of Funchal - would recommend!
Great communication from start to finish; Eduardo was enthusiastic and passionate about everything we visited on the tour and about Madeira in general. He made the tour interesting and fun and we saw all that Funchal had to offer. I thought 2.5 hours may have been too long but it went quickly and was thoroughly enjoyable. Would definitely recommend Eduardo.

Reply from Guruwalk - Free tours
We always use Guruwalk whenever they…
We always use Guruwalk whenever they are available in the towns and cities we visit. So far the guides have been professional, polite and fun plus a good knowledge of local culture and history.its a great way of finding your feet in each new place.

Reply from Guruwalk - Free tours
I always search for guru Walker guide…
I always search for guru Walker guide .the Service is amazing congrats

Reply from Guruwalk - Free tours
Do the tour!
I have do a few tours through Guruwalk in different countries and I have yet to be disappointed. Great local people.

Reply from Guruwalk - Free tours
Kotor Old Town
I took the Kotor Old Town tour with Dushan. He was very knowledgeable and personable. I would highly recommend.

Reply from Guruwalk - Free tours
A first class guide really made our walking tour of Athens
Took a walking tour of Athens and found it first class. Our guide Walter was superb and made the tour very interesting. Walter was obviously so passionate about the history of Athens and was keen to share his knowledge. He was happy to answer any questions and really made it such an enjoyable experience.

Reply from Guruwalk - Free tours
Excellent tour
it was a bery nice tour, better than i expexted. Our guide was very pleasant, and well informed of the historical/political factors who contibuted to Yerevan's architectrure and history.

Reply from Guruwalk - Free tours
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