GURU Cloud Hosting Reviews 

981
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, helpful, and professional, often going above and beyond to assist with various issues. Many people highlight the exceptional customer service, appreciating the prompt responses and effective solutions provided for their needs. Consumers consistently report a reliable service and robust infrastructure, ensuring their websites remain stable and performant with no downtime. The overall experience is often described as outstanding, making it a highly recommended choice for web hosting due to its efficiency and support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's knowledge,... See more

Service

Customers consistently report highly positive experiences with the service, highlighting its reliability and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting swift and detailed... See more

Website

Reviewers mention positive feedback about website, highlighting the stability and reliability of the hosting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent web developer, we've hosted with Guru for a little over 6 years. We came to Guru when our then current host was bought by GoDaddy and we noticed a near-instantaneous drop in service.... See more

Rated 5 out of 5 stars

I run two web sites both hosted by GURU having changed from a previous Hosting plateform. My experience when requesting assistace when things have gone wrong has been both helpful and friendly noth... See more

Rated 5 out of 5 stars

GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very... See more

Rated 5 out of 5 stars

My website was attacked severely and was totally disabled. Contacted guru support, Andrius was very helpful. He asked me to restore the website to an earlier date which I failed miserably due to my la... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Email Service Provider

Written by the company

Powerful, fast, reliable cloud web hosting from the UK. Specialised, optimised and built by cloud experts to ensure your presence is lightning fast with 100% uptime. We guarantee your site will run quicker on our cloud than normal hosting or your money back.


Contact info

5.0

Excellent

TrustScore 5 out of 5

981 reviews

5-star
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No recent history of asking for reviews

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5.0

All reviews

(981)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars is not enough!

Five stars is not enough!
Guru support staff have been outstanding in their support in assisting me migrate my recently deceased partner's clients away from his account.
They have been kind, friendly, professional, endlessly patient and compassionate whilst technically "holding my hand" through the whole process for many weeks.
They respond promptly and efficiently to ticketing and emails.
Fantastic service, thank you .

9 September 2025
Unprompted review
Rated 5 out of 5 stars

GURU are the best

GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very helpful. I'd recommend GURU to anyone looking for rock-solid web hosting in the UK, from individual site through to multi-site solutions for agencies like my own.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary service

The response to my tickets has been exemplary. I am speaking from an area of knowledge having used several hosting companies in the past as well as having worked in IT support myself in the past.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

What a great hosting company

We've been using Guru for about 18 months. Without exception, the people have been helpful and knowledgable. Problems have been responded to and often fixed very quickly, sometimes within minutes. Communications with real humans who speak English happen in real time. Highly recommended...

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely the best hosting and support I've ever experienced!

Absolutely the best hosting and support I've ever experienced! 🔥

I've been using GURU for a while now, and I can honestly say it's the most stable and reliable hosting I've worked with. But what truly sets them apart is their support — not the usual "submit a ticket and wait 3 days" kind of support — these guys jump in like they're part of your own team.

I have to give a huge shoutout to Andrius from support – he went above and beyond, handling an issue that technically wasn’t even their responsibility. He took the initiative, solved everything quickly and precisely, and explained each step along the way. It’s rare to see this level of professionalism, dedication, and technical expertise all in one place.

If you're looking for hosting that’s fast, stable, and backed by a support team that actually cares – GURU is hands down the right choice. 💯

4 August 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been with Guru for years 8+ I have…

I’ve been with Guru for years 8+ I have used them three times and every time they have pulled my website back for me after the last desirables I’ve tried to take it service is outstanding team care instructions and walked me through everything could not of asked for a better company Five star thank you so much

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

Top class service. I setup a new reseller account and the team helped me with migrating cpanel accounts seamlessly. My clients received next to zero disruption, even on email services thanks to their migration email sync tool. The team are responsive, quick, helpful, full of knowledge & UK based. I'm so pleased I picked Guru as my next digital partner.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Support

When we have any queries, someone there is always quick to respond, and find an answer to our issue/query.
We have always been impressed by the support given by the guru cloud hosting team.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

We've recently migrated near to 200+…

We've recently migrated near to 200+ websites from Amazon AWS to Guru. Our decision to go against convention of using modern cloud hosting infrastructure came with the increased running and scaling costs experienced with services like AWS. From start to finish the GURU team have been professional and extremely helpful, not only with planning the migration task of our websites, but in helping to advise on the best underlying technology to support our current and future needs. We now have several servers with them, from provisioned dedicated solutions to virtual private servers. The migration specialist Chris was an absolute gem, from start to finish, his approach was meticilous, planning each key element, ensuring everything was done to minimise disruption on our clients. I cannot fault these team at GURU, always happy to help, competitively priced, and the support we've had since then in optimising the websites and solutions has been amazing. If you're looking to ditch lining Jeff Bezos pockets and think going back to old-school dedicated solutions is the way, contact these guys.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best customer service team…

Simply the best customer service team I've ever worked with! I have several domains hosted with them and answers to my, often dumb, queries are always super fast & efficient.

They really a huge time-saver for me!@

9 June 2025
Unprompted review
Rated 5 out of 5 stars

I've been hosting our websites with Guru

I've been hosting our websites with Guru for some time now and what has really stood out is their technical support. Whenever I need to contact them - the response time is incredible - even out of hours. I feel extremely confident with the services provided and the reliability is incredible. Highly recommended!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

I love Guru

I've also thought you receive a "John Lewis" service at Guru. Amazing support team and happy to help with the smallest of problems.

5 June 2025
Unprompted review

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