Gupta's - Indian Sweets & Savouries Reviews 

2,462
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently express deep satisfaction with the wonderful variety of authentic products, noting that the traditional sweets are exceptionally tasty, beautifully packaged, carefully sealed, and delivered right on schedule across various locations. Though some reviewers were not happy with certain items, mentioning that specific snacks tasted like old oil, lacked proper freshness, or did not match expected quality standards. A few other people also felt that certain orders suffered from unfortunate delivery problems, such as leaking sticky syrup, broken plastic containers, or physically damaged food items upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the delicious taste, great variety, and fresh... See more

Quality

Consumers find quality to be ambiguous, with reviewers expressing starkly contrasting experiences regarding... See more

Delivery service

People report positive experiences with delivery service, highlighting great delivery times, quick arrivals,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as some consumers report satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Instructions such as how to store and heat sent clearly when requested on the online notes. Great packaging and after all this - the most delicious vegetable samosas in a pastry like sh... See more

Rated 5 out of 5 stars

Delicious sweets, well packaged and arrived exactly when expected. I don’t think you realise how generous the portions are because you’re going by weight on the website. We’ll definitely order again... See more

Rated 5 out of 5 stars

One of the absolute best . We have Ben getting sweets and savoury around Diwali for a few years. We do not wish to go anywhere else ever. Always best quality and also despite being very busy times eve... See more

Rated 5 out of 5 stars

What a great treat. This box of delights lasted for several weeks in the fridge. Large chunks of deliciousness in two separately sealed containers. They were very tasty, sweetness was perfectly balanc... See more


Company details

  1. Dessert Shop
  2. Indian Takeaway
  3. Pastry Shop

Information provided by various external sources

Quality Indian Sweets & Savouries, since 1979. Gupta's has been a firmly established favourite among the London community and beyond for over 40 years. We are known for our excellent quality products, including our world-renowned Samosas, succulent Rasmalai and delicious barfi! Thanks to our loyal and dedicated customers, we now have 3 store locations across London - Euston, Hendon & Kingsbury. A family company, now in its third generation, we also offer catering & street food services. We hope to see you soon !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(2,462)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good range in mixed box

Very good delivery options, excellent range in the mixed box and delicious as expected. Good packaging for the Gulab Jaman so no leaks possible. Will be back!

26 October 2024
Rated 1 out of 5 stars

not up to the mark

Placed order on occasion of Diwali to share sweets with friends and family but was disappointed with the sweets I received . Though products were fresh but , one product was too sweet to taste bitter, other sweet prepared in oil was giving bitter taste too. 3rd and 4th sweets were undercooked and spoiled the enthusiasm of sharing sweets.I dropped idea of sharing sweets with friends and gave them chocolates instead.
won't buy again

25 October 2024
Rated 4 out of 5 stars

Great sweets well packaged

Great sweets well packaged, good communication on delivery only small issue we ordered 1 x vegan and 1 x gluten free box, however they are identical boxes with no identification of which is which.

23 October 2024
Rated 5 out of 5 stars

sweets for Diwali

We ordered sweets for Diwali. They were as fresh and delicious as they could be. Really impressed with the taste and packaging. Especially the boondi laddu were just yumm!!

23 October 2024
Rated 3 out of 5 stars

The ordered items were ok but delivery…

The ordered items were ok but delivery was the problem. First time I placed an order I was sent a message saying not able to deliver as no one at home, we were and there is a camera. This order iwas given date and time slot, delivery arrived the day after given date.

25 October 2024
Rated 5 out of 5 stars

Fabulous sweets

Fabulous sweets. First time experience with online ordering. Best service. Will definitely order again 👍

25 October 2024

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