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Company details

  1. T-Shirt Company

Written by the company

Ontzichtbare ondershirts met okselpads voorkomt zweetvlekken in uw overhemd


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Be careful before considering a purchase

Read before you buy
[Updated after Guivage's response below]
Rather than addressing the specific concerns raised in my review (mismatch between their current products and their Trustpilot review history, unclear return policy), the response focuses on discrediting the reviewer by pointing out the absence of a purchase. This pattern of response is remarkably consistent across several unrelated websites I analyzed at my family's request. Readers may draw their own conclusions.
Again, here is what I found about Guivage:
The positive reviews are for different products. Guivage's Trustpilot profile description is still in Dutch and describes anti-sweat undershirts ("ondershirts met okselpads"). The site now sells dress shirts. The 97% positive score was accumulated over years for products that are no longer sold here.
The terms of service raise concerns. They state that replacement products may be sent if the ordered item is unavailable, and that the right of withdrawal is excluded for such replacements, which contradicts EU consumer protection law. In their response below, Guivage claims this is not their practice. If so, their published terms should be updated to reflect this.
No return address is published and we ignore who pays for the transportation fees. Guivage states that return instructions are provided via their support team. However, this information does not appear anywhere in the published terms of service, which is where consumers look before purchasing.
The domain expires on April 28, 2026 with no renewal, after being registered in 2021 and updated in April 2025, consistent with a recent change in the site's business model.
Guivage's response below states that I am not a verified customer. This is correct, as my review is based on analysis of the site, its terms, and its Trustpilot history, which Trustpilot guidelines allow. I have no commercial interest. I am simply sharing verifiable facts to help others make informed decisions.
Based on my review, I did not encourage my family members to order from this website

12 April 2026
Unprompted review
Guivage logo

Reply from Guivage

Thank you for your feedback.

We take reviews seriously, however we are unable to find any record of you as a customer in our system, which means we cannot verify the experience described in your review. We kindly invite you to contact our support team so we can look into this properly.

We also note that similar reviews have been posted on the same day across multiple companies. This makes it difficult to consider this as a genuine customer experience.

Additionally, leaving a 2-star rating without any verified purchase or interaction does not reflect an actual experience with our service or products.

Regarding your claims:
- Our reviews are collected via independent platforms and reflect real customer experiences.
- Our business operations, including domain registration, follow standard practices and are actively maintained.
- Our return policy complies with applicable regulations, and we cover the return shipping costs ourselves, contrary to what is stated in your review. Customers always receive clear return instructions and a return address via our support team.
- We do not send replacement products without customer consent.

We value transparency and customer satisfaction, and we are always open to addressing legitimate concerns. Please feel free to contact us directly so we can assist you further.

Kind regards,
Guivage

Rated 5 out of 5 stars

Fits very good on the body!

Fits very good on the body!
Invisible under a white shirt.
It also absorbs the sweat especially at the armpit.

In short am excellent product!

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Wauw!

Wauw!! this is Just a powerfull shirt. it makes me stay fresh for longg.

Thank you sir..

31 December 2022
Unprompted review
Show reviews in all languages. (39 reviews)

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