with regards to Byward Market Downtown Guesthouse, 198 Clarence Street, K1N 5P8 Ottawa, and Booking .com. This place is a total shit hole, booking.com is a lair and a cheat as they falsely advertise... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service takes ages to reply. Phone number provided by booking.com doesn't work, emails are not replied. I managed to find an alternative contact number but nobody is picking up (I tried 20x).... See more
We booked online 'Minnies Rooms Guesthouse' in Dunvegan, Isle of Skye for one night and paid £92..On arrival we were very disappointed and disillusioned with the photos shown online. The photos were t... See more
Fantastic location but beds could be more comfortable. The apartment was perfectly located in the central business district and across the road from Lau Pa Sat. The hosts greeted us warmly and ensured... See more
Company details
Information provided by various external sources
Full serviced apartments at Guesthouse to enable a hassle free accommodation experience at maximum value
Contact info
City Road 160, EC1V 2NX, London, United Kingdom
- +6565241111
- cs@guesthouse.co
- guesthouse.co
1.7
Bad
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent place to stay
15 December 2019
Unprompted review
Clean house
Clean house, bright, My family are happy. The place is very convenient to walk to Novena Mrt or buses going to orchard. Great location . I will recommend mulberry Tree to my frainds and family.
14 December 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.