Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... See more
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See what reviewers are saying
Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .
We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... See more
Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... See more
Company details
Written by the company
Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.
Contact info
Unit 2 Nine Mile Water Business Park , SO20 8DR, Nether Wallop, United Kingdom
- 020 3927 4080
- accounts@guardhog.com
- guardhog.com
Fast and efficient
Fast, informative and efficient service. Chelsea was a great help.
9 September 2020
Unprompted review
We took out Guardhog when renting our…
We took out Guardhog when renting our studio on Airbnb. A guest flooded the whole place and water staining occurred up the walls. Guardhog first tried to get us to claim through Airbnb and now through our home insurance. They will not cover the guests damage. What is the point of having this insurance?
9 September 2020
Unprompted review
Guardhouse policies are simple
Guardhouse policies are simple, easy to understand and provide the cover I need. Chelsea was really helpful in switching me to a monthly policy just as soon as this was available. Cannot thank you enough for your help.
9 September 2020
Unprompted review
Good Customer Service
Good Customer Service. Reply very quick in every enquire
9 September 2020
Unprompted review
Great and helpful customer service
Great and helpful customer service. Would recommend
28 April 2020
Unprompted review
Peace of mind cover
Offering something unique and cost effective in the insurance market that met my needs as a owner letting their property. Good responsive communication and an array of packages to suit.
27 March 2020
Unprompted review
Chelsea was very helpful
Chelsea was very helpful finding the best suited product.
25 February 2020
Unprompted review
Excellent experience Helen Foster was…
Excellent experience Helen Foster was extremely helpful and professional and replied to emails promptly ....all the things you expect when dealing with a difficult situation.
24 February 2020
Unprompted review
Efficient and helpful
Efficient and helpful, although cover is very limited for loss of earnings.
21 February 2020
Unprompted review
Easy and quick outcome
I think the Guardhog person I spoke with was very kind and made everything easy.
20 February 2020
Unprompted review
Very helpful throughout the whole…
Very helpful throughout the whole process and prompt tp respond to any queries.
7 February 2020
Unprompted review
I really was dreading looking for…
I really was dreading looking for insurance as I have a complicated situation at the home to be insured. However, Chelsea made it all seem like a breeze and managed to find the right insurance product for me quickly and easily. Recommend Guardhog
6 February 2020
Unprompted review
Chelsea was fantastic today
Chelsea was fantastic today. Excellent verbal and email communication. A smooth process that has removed my insurance headache!
31 January 2020
Unprompted review
Highly recommend!!!
We (Portico Host) have been using Guardhog for a couple of years and the products and services they provide for us and our customers are EXCELLENT!! They clearly identified a gap in the short term rental market and their team has always been a pleasure to work with. Highly recommend!!!
29 January 2020
Unprompted review
Chelsea is really helpful
Chelsea is really helpful, I was clueless about some of the techie stuff, but she really helped me out
20 January 2020
Unprompted review
Marina was very helpful
Marina was helpful, friendly and efficient. She made sure I had the correct cover I needed and was very patient with my questions. I was extremely impressed by her attitude and came off the phone smiling which is, honestly, a first for me when dealing with insurance companies.
30 December 2019
Unprompted review
Fab service!
Service was fast and efficient
Thank you for sorting us out last minute!
30 December 2019
Unprompted review
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