Guardio Reviews 

14,747
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,185 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the mobile application for reliably keeping them extremely safe from hazardous websites, annoying spam, and unexpected scam phone calls every single day. Many users truly enjoy the wonderful peace of mind that comes from knowing their personal online activities are continuously and safely monitored by the system. Some people were dissatisfied with overall account management, mentioning unexpected difficulties when trying to update user profiles or properly access the application features. Additionally, a few customers experienced frustration when the protective security tool accidentally blocked legitimate websites or interfered with their regular phone communications.

What people talk about most

Website

Reviewers mention positive feedback about website security, noting that it successfully warns consumers about... See more

Product

Clients share positive opinions on product, describing it as an amazing tool that truly works and provides... See more

Service

Customers had positive experiences with service, frequently sharing appreciation for how effectively the... See more

Application

People report positive experiences with application, expressing great satisfaction with the reliable security... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guardio has helped make our online activities safe. When anything questionable or malicious comes up Guardio automatically warns us about it. It has even shut down sites that we have attempted to open... See more

Company replied

Rated 5 out of 5 stars

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of set... See more

Company replied

Rated 5 out of 5 stars

I was getting bombarded with fake google emails , demanding immediate payment or they would block my account. I thought they were real because I'm not very computer savy + I was getting really stres... See more

Company replied

Rated 5 out of 5 stars

When I browse on my IPad, I am bad about seeing something that sparks my interest & I try to connect which has gotten me in trouble before. With Guardio that app keeps me from connecting because of m... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(14,747)

6,041 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guardio customer service is awesome

Guardio customer service is outstanding. Once they identify you as a possible customer they do all they can to get you to become a customer. That’s awesome. I am currently being supported by them and I am very pleased. Ask for Taylor, customer service department, he is the best. I Totally recommend you use Guardio for your peace of mind when you are on line.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Victor, and thanks for the kind words about Taylor. We'll pass them along. Glad you're feeling at ease online, and we've got your back. 💚

Rated 1 out of 5 stars

You can shut down

You can shut down. You charged nearly $500.00 from my banking account.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Let's get this looked at properly. Please email support@guard.io with your account details and the team will dig into exactly what happened. Protecting you, including your money, is what we're here for.

Rated 5 out of 5 stars

Keeps my phone safe from bad websites…

Keeps my phone safe from bad websites and makes me feel safer about my phone in general. I feel so secure knowing that this app has my back!

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Dana! Feeling secure is exactly what we're after. We've got your back.

Rated 5 out of 5 stars

Excellent protection

I haven’t had Guardio for very long, but so far it seems to be doing the job that it’s supposed to. I feel safer now that I have it.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Welcome aboard, Marilyn! Glad you already feel safer. We'll keep earning it. That's what we're here for.

Rated 5 out of 5 stars

I am so happy I signed up with Guardio

I am so happy I signed up with Guardio. They have filtered several site that would have been a problem. I think they a
Doing a wonderful job.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Kathryn! Filtering out risky sites before they reach you is what we do best. Here to keep you safe online.

Rated 3 out of 5 stars

Why I don’t have spam protection and…

Why I don’t have spam protection and what is going with my iOS protection!

1 October 2026
Unprompted review
Guardio logo

Reply from Guardio

That could be a few different things going on, like device, settings or setup, so it's worth getting to the bottom of it. Email support@guard.io and the team will help sort out your spam and iOS protection. We want it working the way it should.

Rated 5 out of 5 stars

I had an excellent experience with Guardio’s chat suppor

I had an excellent experience with Guardio’s chat support, especially with their agent, Taylor. Taylor was professional, knowledgeable, patient, and genuinely helpful. They took the time to understand my issue and walked me through the solution clearly and efficiently.

It’s refreshing to receive customer support from someone who actually listens and knows how to solve the problem. Taylor is a great representative of Guardio, and I really appreciate the excellent service. Highly recommended!

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Joseph, and thanks for the kind words about Taylor. Walking you through it clearly is exactly the experience we want for everyone. We're here to keep you protected. 💚

Rated 4 out of 5 stars

I unfortunately believe I might have…

I unfortunately believe I might have had the misfortune of being approached online by someone pretending to be Gaurdio. I will never be sure, but at the time all appearances led me to believe I was dealing with a company I had never heard of who was trying to scam me. I searched around and found a contact email for Gaurdio. I wrote them and, well, let them have it. Less than a minute passed and a very kind lady from Gaurdio assured me they would not scam me. She gave me some tips on how to deal with my problem and thanked me for the detailed information I provided. We emailed back and forth several times about questions and concerns I had. She graciously answered each one with patience and knowledge. I left only four stars because my interaction was not as a customer of Gaurdio. I am very thankful and impressed by the he extremely quick response to my query, the excellent advice and answers given and the courteous and friendliness of the lady who listened and helped me. Thank you!

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

You did the right thing by checking, Suzanne 🛡️ We’re glad our team could help you sort through your concerns with care and clear answers. Staying alert and asking questions helps keep you safe online.

Rated 1 out of 5 stars

Taylor is the rudest customer service…

Taylor is the rudest customer service person I’ve ever seen. I wouldn’t bother using Guardio if I were you. Thing never worked right and they keep going up in price. Believe me, there are better options to use.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

We’d like to understand what happened here. Please contact support@guard.io so the team can look into your experience directly. We’re here to help keep your online experience safe.

Rated 5 out of 5 stars

Guardio

Guardio, This team really makes me feel safe, they are constantly emailing me to make sure that if I need anything, reach out and they'll there for me.

I did reach out to Guardio, and they emailed me back within 15 minutes, wow that was fantastic.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

That quick support is exactly the kind of backup we want you to have, Dianne 💛 Whenever you need us, we’re here to help keep you protected.

Rated 5 out of 5 stars

👍 I love the notification this is spam…

👍 I love the notification this is spam and how all numbers are checked . Keep up the good work

1 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Those timely spam alerts make unknown numbers much easier to handle 🛡️ We’re happy to help keep your phone experience safer.

Rated 5 out of 5 stars

This app has stopped me from opening…

This app has stopped me from opening malicious sites almost every day. I appreciate that it has my back 24/7

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Your digital bodyguard has been busy, Keryn 🛡️ We’re proud to have your back while you browse.

Rated 5 out of 5 stars

I am so happy i signed up with Guardio

I am so happy i signed up with Guardio. They are protecting me very much. No spam or phishing.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

We’re so glad you joined us, Carolyn 💛 Keeping spam and phishing out of your way is what we’re here for.

Rated 5 out of 5 stars

Guardio started protection right away

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of setting up Gaurdio led the way. Very helpful, very simple.

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Getting protected should feel clear and simple from the start. We’re glad the setup guidance helped, Jeff, and we’re here to keep you safe online.

Rated 5 out of 5 stars

TRUST GUARDIO

It must be great otherwise Guardio would not have this up here.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

We’re glad you’re here, Cindy 💛 Our focus is helping you feel safer and more confident online.

Rated 3 out of 5 stars

It average.

It average.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thanks for sharing your experience, Sharon. If there’s anything we could do better, support@guard.io would be glad to hear from you. We’re here to help keep you protected online.

Rated 5 out of 5 stars

I appreciate the quick reaction and…

I appreciate the quick reaction and notification when I click on a questionable app that may cause me problems or fraud!!

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

That quick heads-up gives you a chance to step away before trouble starts 🛡️ We’re here to help keep questionable links and fraud out of your path.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look