My grandson needed a guarantor for his uni accomodation..I readily agreed knowing that guarantor insure could cover me for my liabilities . When I got stuck filling in the form help was always on han... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were advised to take out guarantor insurance as our son has taken out a joint & several liability tenancy in a 6 person uni house share. My husband spoke to staff who were v helpful answering all o... See more
Company replied
Excellent advice both online and on the phone. This is a fantastic and unique insurance policy which has given me peace of mind as I’m basically now responsible for 3 students’ rent and repairs to the... See more
Company replied
An easy process to follow to take out the policy and like many others we are hoping it won't be used. We did a lot of research into how we could protect ourselves when our daughter approached us to be... See more
Company replied
Company details
Written by the company
Protection and peace of mind for student tenancy guarantors who are joint and severally liable for the tenancy
Contact info
4,5 & 6 Quay Point, Northarbour Road, PO6 3TD, Portsmouth, United Kingdom
- 02392315119
- hello@guarantorinsure.co.uk
- guarantorinsure.co.uk
Quality job
3 July 2024
Reply from Guarantor Insure
Hi Caroline, thank you for leaving us a review and glad the process was simple.
Reply from Guarantor Insure
Hi Inderpal, thank you for taking the time to leave us a review it really is appreciated.
Incredibly helpful
I’m having to cancel as we have no use for it now but they were incredibly efficient and helpful when I needed information. I’m sure I will use them again in the future
30 September 2024
Reply from Guarantor Insure
Hi, glad we could help out even though the policy won't be needed now. Delighted to help again in the future if you need us.
Reply from Guarantor Insure
Hi, thanks for leaving us a review and glad you found the sign up process easy to complete.
Insurance for Guarantor status
I can only comment on the application process to be insured which was smooth and no issues. I can say that when I have questions about the policy I used the web chat portal and my questions answered quickly and clearly
11 September 2024
Reply from Guarantor Insure
Hi, thanks for leaving us a review, we do our best to answer all questions as quickly as possible so really pleased the process was simple and straightforward.
Reply from Guarantor Insure
Hi, thanks for your review and for choosing us again for this academic year.
Guarantor insurance as it should be
Easy to understand cover (unusual for insurance products) with a straight forward sign-up process. Price was pretty reasonable for the level of cover. Will definitely use again.
6 September 2024
Reply from Guarantor Insure
Hi Gary, thanks for the review, glad everything was straightforward.
Reply from Guarantor Insure
Thanks for leaving a review we really appreciate it!
A niche insurance that gives peace of mind
Excellent service and excellent product. Most definitely recommend.
29 August 2024
Reply from Guarantor Insure
Thank you for leaving us a review, really please we were able to help.
Reply from Guarantor Insure
Hi Colin, thanks for leaving us a review, we aim to make the process as simple as we can so that's great to hear.
Very efficient set up and was easy to…
Very efficient set up and was easy to contact when questions arose. Helpful and attentive - hope I don’t have to use policy but that will be real test.
21 May 2024
Reply from Guarantor Insure
Hi John, really appreciate you taking the time to leave a review and glad we were able to help with your questions.
Easy to set up
Haven’t had to actually use it, but the web site was really easy to navigate and get set up.
1 August 2024
Reply from Guarantor Insure
Hi Wendy, thanks very much for leaving a review, glad you found the process simple.
Peace of mind
Very simple to purchase. Everything clearly explained. Valuable peace of mind.
13 July 2024
Reply from Guarantor Insure
Hi, thank you for leaving a review, glad it was all straightforward and easy to purchase.
Reply from Guarantor Insure
Hi, thanks for leaving a review and great to know that you came from the WIWIKAU Facebook group, which provides some excellent information about all aspects of university life.
Jason was extremely helpful in offering…
Jason was extremely helpful in offering me a very competitive quote in getting my health insurance.
6 June 2024
Reply from Guarantor Insure
Hi, I am afraid that you have left your review on the wrong company page. We only provide cover for student tenancy guarantors, we don't provide health insurance.
A must for student guarantors
I was very nervous about becoming a guarantor for my son's rent whilst studying in London, especially when I realised that I could potentially be liable for any damages/rent arrears caused by his other flatmates (joint and several liability). I did some research and found this product from Guarantor Insure and it has eased most of my concerns. Easy to purchase and the terms and conditions of cover seem straightforward. I purchased the product last week so have no experience of making a claim. Its one of those things that one hopes is never needed, but reassuring to have nonetheless. A must for all parents/ student guarantors.
31 May 2024
Reply from Guarantor Insure
HI Louise, thanks so much for your review. We understand that it can be a worrying time and glad that we can provide some peace of mind.
Reply from Guarantor Insure
Hi, thanks for leaving us a review, glad you found the application process simple and easy.
Helpful and straightforward
Helpful and straightforward. Called me back quickly, discussed my questions and followed up with confirmation from the underwriters.
10 February 2024
Reply from Guarantor Insure
Thank you very much for leaving a review, it is greatly appreciated.
Save function needed on form progress
The online form filling would be better if progress could be saved, and if using the BACK function (to check I had entered everything correctly) did not delete all progress!
13 February 2024
Reply from Guarantor Insure
Hi, thanks for leaving a review, as you point out our form does not save the data input. We want our customer experience to be the best it can be and appreciate that you have not found this to be the case for which we apologise. We are looking at the best way to make the experience of completing the application as simple as possible and will implement those changes as soon as we are able to do so. If we can help with the completion of the application then please let us know at hello@guarantorinsure.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.