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Rated 4 out of 5 stars

Been playing gtarcade games for more than 3 years now and although service might not he flawless, generally it works well. Customer service has really improved lately and it feels like they really... See more

Rated 5 out of 5 stars

The games are so far so good specially their new game that topped the notch Light of Thel. If you are experienced wise for games like theirs, you'll have no problem at all, tho there are some issues o... See more

Rated 1 out of 5 stars

Beware..I have been playing time raider since it's release. An have experienced similar issues. There is massive cheating, an Dev.s playing an targeting players an destroying game play. Lots have sto... See more

Rated 1 out of 5 stars

This game company is EXTREMELY pathetically poor ! The WORST gaming experience you could possibly imagine. They cater ONLY to the highest paying players yet advertise as a "Free-to-Play" Browser Game.... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

GTArcade offer New online Games with the Best features and HD graphics. Such as League of angels , LOA Fire Raiders, League of angels2, Magerealm , Spirit Guardian.


Contact info

2.1

Poor

TrustScore 2 out of 5

193 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible support even if you're a whale.

Bad customer Service even if you spend thousands they do not care. they will not give you a solution for your tickets and just give you a dumb answer! I am done with this company or if it is even a company! their customer support have the same names so must be a small store house! If they ban me from this review (which i can see they would) I will talk to my bank and lawyers about them. Everyone I know they have really fun games and you get huge bang for your buck! but the way they treat you if you need help is beyond not enough to even get 10000000000% more for your buck. Do not be like me spend 2.4k into one of their games and not get the help i deserve!!!!!!!!!! Play F2p they do offer good f2p methods! Also when you try to report an agent on their ticket it says Invalid Parameter! and that is messed up! won't even let you report this behavior!!!!!!!! I've had this same person treat me like this with 3 DIFFERENT TICKETS! I will share here what i was gonna say there! IF THEY EVEN LET ME SEND IT! If not i will post it in reviews on another site.

This is what my ticket was gonna be about this person aswell:

Bad customer Service even if you spend thousands they do not care. they will not give you a solution for your tickets and just give you a dumb answer! I am done with this company or if it is even a company! their customer support have the same names so must be a small store house! If they ban me from this review (which i can see they would) I will talk to my bank and lawyers about them. Everyone I know they have really fun games and you get huge bang for your buck! but the way they treat you if you need help is beyond not enough to even get 10000000000% more for your buck. Do not be like me spend 2.4k into one of their games and not get the help i deserve!!!!!!!!!! Play F2p they do offer good f2p methods! Also when you try to report an agent on their ticket it says Invalid Parameter! and that is messed up! won't even let you report this behavior!!!!!!!! I've had this same person treat me like this with 3 DIFFERENT TICKETS! I will share here what i was gonna say there! IF THEY EVEN LET ME SEND IT! If not i will post it in reviews on another site.

Overall this company is not worth dealing with.

9 September 2021
Unprompted review
Rated 1 out of 5 stars

Hands down worst gaming outfit on the…

Hands down worst gaming outfit on the web they have zero ethics or care for thier customers and it has been found out their moderators are hacking accounts of players they cant beat then support just says dont give out password it wont take long to rebuild. Support is nonexistant and i believe they are just bots nothing gets to devs and they dont care because people still recharge and this is all thier games. Now they have just locked thousands of accounts demanding recharge payments to unlock them so basically kidnapped accounts requesting ransom to get them back. Way to go great business move you lying thieves.

21 May 2021
Unprompted review
Rated 1 out of 5 stars

Stay away from gtarcade games

Stay away from gtarcade games, they trully stole your money by doing illegal stuff. They make mistake, take your money and say sorry, you didn't have to take it .

10 May 2021
Unprompted review
Rated 1 out of 5 stars

Shady company, avoid at all costs!

I am extremely disappointed, in both one of my family member and this company. A few weeks ago one of my family member took advantage of me and stole from me, he's spent almost 800$ CAD on GTarcade. Using both my paypal and my credit card. This is unforgiveable and unacceptable, once I found the 20 something emails about purchases, I contacted immediately Xsolla Inc. Which I suppose was the middleman for the purchases. I could not get a refund for any, and I mean, ANY of the purchases. The answer I got from Xsolla was, and I quote: ''Unfortunately, the refund for the payments made for (Link to GTarcade) is not possible due to the fact that the purchases made without your permission were already used on the game account.'' This is truly UNACCEPTABLE. What kind of bull excuse is that.. Everyone reading this, Do not play any of GTArcade games and DO NOT give them your money! Also, I've sent GTarcade an email and all they've answered me with, was an answer that didn't even concern my issue and I haven't heard from them in weeks! Bad customer services from a shady company, not surprised.

31 March 2021
Unprompted review
Rated 1 out of 5 stars

hey i come back

hey i come back to tell you guys bug still same they dont give a S H I T t to fix all they interesting in our money
if you like lagging and crappy game go one
I here more and more players leaving this game.
I here more and more peoples was banned because telling truth.
my server left with 7 active players :DDDD how like that
i heard GTarcade they stealing those game from Jung game makers why they cant fix any bugs ,but creating new bugs because lack of knowledge.
AND I HAVE READ THOSE 5 STARS FAKE REVIEWS :DDD DONT BELIEVE THEM THEY MADE BY GTarcade cheats. shame here cant show pictures or videos about they crapy job

15 March 2021
Unprompted review
Rated 1 out of 5 stars

DOWN INSTALL!

this is not nice you cant uninstall it only with revo uninstaller search it on the web you can find it NEVER DOWNLOAD GTarcade Pls it is a 0/1000

20 February 2021
Unprompted review
Rated 2 out of 5 stars

good game potential

i personally love the game and the potential in it but sadly the user here are right, the customer support is a pure nightmare. bugs everywhere and developer that dont seem to care. new items permamently as to repair bugs.... pity but i agree if you like to spend money do it elsewhere....

4 January 2021
Unprompted review
Rated 1 out of 5 stars

Heres the deal

Heres the deal, your playing with Chinese Bots planted in guilds to encourage you to spend. They lie about geographical location. If you think your playing with like minded gamers your wrong. You are being fooled and robbed Plain and simple.

1 January 2021
Unprompted review
Rated 1 out of 5 stars

Gtarcade : classic cash-grabbing machine with unexistant customer support

A company with little to no respect for its community and players. A cash-grabbing machine issuing ever more new products to buy (presenting them as "presents" or "gift offers"...) but doing very little to offer a correct gaming experience and updates that are not riddled with bugs. Localisations are clearly rushed and done by people who have no context nor coherence, thus creating lots of problems with approximative translations, and permanent inconsistencies... And to conclude on this already quite unappealing depiction, the customer service is absolutely awful, provides barely any help at all, hides behind fake excuses not to fix problems, when it doesnt simply IGNORE the CS tickets sent by players...

23 December 2020
Unprompted review
Rated 1 out of 5 stars

Dishonest customer service

I really advise against using this gaming platform for two reasons, the first is that the games have a lot of bugs and lags. The second reason is that customer service is very dishonest. Unfortunately I wanted to buy a paid game pack with 50% discount, but the discount didn't work. Subsequently, customer service refused to reimburse me despite the evidence provided.

29 November 2020
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company - scamming players left and right. Super bad customer service. Overload of features just to make people pay more $$

11 October 2020
Unprompted review
Rated 2 out of 5 stars

so I am a F2P in GoT

so I am a F2P in GoT, been playing for over a year made play progress for a F2P and i have even beaten some players that pay to have strong commanders and what not. but as most of the people say there are those that just have too much power and you will never really catch up. the game gets dual really quick if you f2p since your progress is super slow and it takes forever to get some of the higher level research done. overall it just takes up way too much time and after you do the daily tasks there isn't much to do. graphics are bad, glitches, and they really value the pay to play players clearly. someone i was playing with was hacked by one of the larger players in the game and they posted some of their personal info and made a threat to them when this was reported they didn't do anything at all, since the other player was a big spender. that person should have been banned at the very least. overall game is pretty bad, i wasted too much time with it as is sadly.

11 October 2020
Unprompted review

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