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See what reviewers are saying

Rated 1 out of 5 stars

Appalling customer service, spent over $26,000 on air conditioning system and now can’t get a call back. Split systems units leaking and rusting the roof. Ducted air control no longer working! Ha... See more

Rated 5 out of 5 stars

The process from beginning to end has been smooth and clear, with good turnaround time for quoting various configurations as we adjusted what system we wanted. Euan was clear and concise with answe... See more

Rated 5 out of 5 stars

I love the integrity of this company. They did a fantastic job of advising me 7 years ago about solar panels used in conjunction with an electric heat pump hot water system. I recently approach... See more

Rated 5 out of 5 stars

Our HWS changeover process was incredibly seamless. The project was fast tracked due to the previous system breaking down, leaving us with no hot water. We were really impressed with the efficie... See more

Company details

  1. Green Energy Supplier

About G-Store

Information provided by various external sources


Gstore

Gstore

About us

G-Store is the place to go for home renovators, tradespeople, and conscious individuals looking to create greener, more energy efficient homes and businesses.

G-Store offers premium solar systems, building & plumbing supplies, energy and water saving systems, and heating & cooling solutions for residential and commercial buildings.

Visit our website, call us, or come see our friendly team at either 1095 Dandenong Road, Malvern East 3145 or 33 Princes Way, Warragul 3820



Gstore

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

684 reviews

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Rated 5 out of 5 stars

Professional service and a pleasure to deal with.

Very happy with installation of heat pump hot water system. Very helpful discussion of options for improving solar. Good communications and professional service. Will use G Store again and recommend.

23 December 2021
Unprompted review
G-Store logo

Reply from G-Store

Hi Ed,
Thank you for the great review!
We are very glad you are happy with your new hot water system and we look forward to assisting you again.
Happy 2022!
The G-Store Team

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, great pricing and communication with the customer

20 December 2021
G-Store logo

Reply from G-Store

Hi Jamie,
Thank you for the great review!
We are so glad you had a such a great experience with G-Store.
Wishing you Merry Christmas and Happy 2022!

Rated 5 out of 5 stars

GStore website made the sale

GStore has very well organised and information rich website for specifying all the parts required to make on-line order for powered flue Rinnai gas heater system.
Over the phone pre-order information and follow up notifications of order processing was first class and delivery was prompt.
Bonus points: System price was lowest.

16 December 2021
G-Store logo

Reply from G-Store

Hi Jon,
Thank you for your great review and sharing your experience.
We hope you are enjoying your Rinnai system!
All the best for the festive season,
The G-Store Team

Rated 5 out of 5 stars

Everything Energy Efficient

Great place to shop for the best in ethical products to warm and cool you.
They provide innovative ideas to help you save money and the environment with the best prices that I could find. Will definitely go back there.

13 December 2021
Rated 1 out of 5 stars

Advertise what they don’t have and…

Advertise what they don’t have and can’t get either

14 November 2021
G-Store logo

Reply from G-Store

Hi Jason, thanks for taking the time to post a review. The last unit was sold a couple of days prior and we had an order in the system for more stock, but it wasn't until your order came in, when we chased up the new stock that we were informed by the supplier that it was a discontinued item. I spoke to you on the phone apologising and informing you of the issue and organised the total refund so again we apologise for this issue.

Rated 5 out of 5 stars

Quick service and very helpful staff

Quick service and very helpful staff. Will buy a brivis ducted heater and smart wifi controller next time.

28 October 2021
G-Store logo

Reply from G-Store

Glad to hear Steve!
Let us know if we can be of any further assistance.
The G-Store Team

Rated 5 out of 5 stars

Great for aircon and solar.

I have used G Store for my Air conditioning and solar installs and they have been great every time. They are prompt, do quality work and the team are great. Highly recommended to anyone.

21 September 2021
Unprompted review
G-Store logo

Reply from G-Store

Hi Stewart,
Thank you for the great review!
We value your business and we hope to be of assistance in again in the near future.
The G-Store Team

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