The order was sent the same they I place the order and I get the package in less than 48h. It was well packaged in a box, every spool sealed and well protected from hits and movements. PS: August... See more
Company replied
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The order was sent the same they I place the order and I get the package in less than 48h. It was well packaged in a box, every spool sealed and well protected from hits and movements. PS: August... See more
Company replied
GST is my go-to for single colour PLA+ There is quite some colour variation between batches so make sure you order enough. The fluorescent colours are awesome!
Ordered 12 kg of filament, mostly PETG-CF, TPU and some PLA. They all seem fine and specialty filament for a very good price. I have ordered from all over the world in the last decade, this seems a... See more
Good filament, good price, what’s bad instead it’s that 80% of the spools came with no more vacuum sealing, there’s some problems in the weak nylon bags, weak packing/shipping part of the whole thing
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I ordered 3 spools PLA+ and got a fourth one in ASA. I'll take it.
I have been a loyal GST3D customer for years, having purchased many rolls of filament without issues. Unfortunately, my most recent experience has been extremely disappointing.
My order from September 30th, 2024, included defective filament, and I was promised a replacement. Between October and December, I had multiple WhatsApp and phone conversations with their representative, A., who repeatedly assured me that the replacement had been shipped. Nothing ever arrived.
In April 2025, I received two completely different explanations from two different GST3D teams:
– One claimed the shipment was damaged by GLS.
– The other claimed it had actually shipped in December via FedEx.
Despite multiple requests, I was never given any tracking number from either courier.
I provided all the information they requested, followed up several times, and as of today (November 2025) I still have no package, no tracking number, and no solution.
I have been patient for more than a year, but after repeated contradictions, unfulfilled promises, and now complete silence, I can no longer recommend GST3D.
Unfortunately, I will not be purchasing from GST3D again, and they have now lost me as a customer.
I sincerely hope they improve their customer service, but unfortunately, my experience has been extremely frustrating.
I placed an order with GST3D on October 10, and it has now been over a week without any shipment or real update.
I’ve sent several emails and even a WhatsApp message, but received no reply at all.
The only message I got was an automated email saying my order was being prepared and that I would receive tracking information within 24 hours — that was days ago, and nothing ever followed.
This is very disappointing, especially since I’ve ordered from GST3D before and was always satisfied.
Now it feels like they’ve stopped communicating completely.
I always shop at GST3D and I've never had any problems. The price is always surprising and there are discounts.
GST is my go-to for single colour PLA+
There is quite some colour variation between batches so make sure you order enough.
The fluorescent colours are awesome!
fast delivery to latvia in 5-7 b. days
very good thank you

Reply from gst3d.eu
Great filament for an affordable price from EU
The order was sent the same they I place the order and I get the package in less than 48h.
It was well packaged in a box, every spool sealed and well protected from hits and movements.
PS: August 11: I already used 5 spools, everything is flawless about the quality, no warping, great color, no spaghetti. Well, both petg and pla perfect.

Reply from gst3d.eu

Reply from gst3d.eu
Fast delivery and decent quality of the 30 spools i have order only one had a blob defect, that created a clog on my printer lucky it was big enough not to go trough the extruder so it was easily fixed besides that never had any other issues.

Reply from gst3d.eu
Hello,
We have been in dispute with GST3D for over a year due to missing spools, incorrect colors received, or issues with the spool. It is impossible to obtain any compensation, even on orders that I place again.
The worst customer service I have ever seen.
Apart from this customer service, which no longer responds when you prove them wrong, the filament is very good. I have never seen such good filament in terms of quality for the price of €7.99 per kg.
But still, the lack of customer service is very, very problematic.
I will change this review if I finally receive the compensation I am owed.

Reply from gst3d.eu
Good filament, good price, what’s bad instead it’s that 80% of the spools came with no more vacuum sealing, there’s some problems in the weak nylon bags, weak packing/shipping part of the whole thing

Reply from gst3d.eu
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