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Company details

  1. Marketing Agency
  2. Bookmaker
  3. Business to Business Service
  4. Design Agency

Written by the company

A Cheltenham-based creative agency.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Reliable, prompt and patient

Elle and her team are fantastic at what they do and bring a whole new level of customer support to the experience. They provide great levels of reasoning behind suggested changes and elaborate whenever asked to do so. Would always recommend.

12 September 2023
Rated 1 out of 5 stars

Beware of empty promises

Three years ago I was offered a fully paid book deal t for GRXMX to publish a children’s book- The Brave Princesses. In the first year GRXMX was extremely helpful and the book file was all ready to be printed. In October 2022, four weeks before publication launch date, I received an email saying that GRXMX had closed down the publishing side of their business so as a result they would not be publishing my book. My dreams were on the floor. I have now discovered that this was a lie and they are still publishing books. Be very careful before deciding if you should trust them. I did but I definitely should not have done.

1 October 2022
Unprompted review
grxmx logo

Reply from grxmx

Hello Mrs Hughes, Thank you for your review. As explained in your letter, due to unforeseen circumstances in the aftermath of COVID-19, grxmx no longer publish our own books (affecting a number of authors), only continuing the sale of books published prior to the department shutdown. Please do check publication dates of any books you might see of ours online as we have not published for over a year now. We do however still offer self-publishing services (editorial, typesetting, book covers), where authors can use these services to publish themselves via Amazon. Please see our website for more information. If you have any other questions, please get in touch.

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