Grubby Reviews 1,890

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious and varied meals, fresh ingredients, and generous portion sizes. Many appreciate the convenience and ease of preparation, noting that the service has simplified meal planning and reduced food waste. The customer service is also frequently commended for being helpful and responsive. However, some customers have experienced issues with the delivery service, including delayed or canceled orders, and damaged or missing ingredients. A few people also mentioned receiving spoiled items or finding ice packs defrosted upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising the delicious and creative... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the delicious and tasty meals, with... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praise the promptness and... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched from Hello Fresh to Grubby about a year ago as we found the HF vegetarian options to be really lacking. With Grubby, there's an amazing variety of tasty, filling and easy to make meals tha... See more

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The best vegetarian/vegan meal service around

We’ve tried a few vegetarian/vegan meal services and Grubby’s is by far the best. The most tasty meals and a really great range that makes it easy to pick meals that meet different dietary needs (e.g. low cal, high protein, etc). Definitely highly recommend!

6 March 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 1 out of 5 stars

Order with care…

The only reason I left 1 Star is because you have to leave at least 1 Star. Firstly I have to say customer service is great from Grubby when you need to contact them however none should need to contact to complain about orders as regularly as I do. Basically if you order from them it’s hit and miss what condition and quality will arrive. Squashed or bad quality of ingredients, split ice packs the latter has been ongoing for over 18months
And though they are quick to give discounts and refunds they have totally missed the point. THIS SHOULD NOT BE THE NORMAL service I receive but few and far between. I honestly don’t know how long I can persist and anyone looking to order from them remember to always have back up meals ready for delivery day. This and more has been directly fed back to Grubby on numerous occasions and the apologies just keep coming.

5 March 2026
Unprompted review
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Reply from Grubby

Hi there Phil,

Thank you for taking the time to leave us a review, and I'm sorry to hear that you've not had the best experience.

I know we’ve already been in touch at length via email, so I won't go into detail again, but I wanted to acknowledge your comments here.

And also to reiterate that we are committed to getting this right, and are consistently working to improve our packaging and delivery processes - so we do appreciate you giving us your feedback.

If there's anything we can help with, do drop us another message on email :)

Best,
The Grubby Team

Rated 5 out of 5 stars

We are loving Grubby

We are loving Grubby! I've tried 6 different recipes so far, every one was delicious and very different - super easy to follow - I would highly recommend. I can't wait for my next meal!

4 March 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Great recipes

I've had Grubby for a while now and absolutely love it. So easy to cook with loads left over.

2 March 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Grubby are great at responding to…

Grubby are great at responding to queries - few and far between as they are - really quickly, with excellent responses. The quality of produce is generally very good, as are the recipes, and the customer service is a refreshing change from other meal kit providers.

2 March 2026
Unprompted review
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Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Grubby has been life changing

Grubby has been life changing! My schedule is really busy so never have time to think about my meals but with Grubby I have been introduced to so many new foods and I look forward to dinner everyday! Feel really good and healthy and have peace of mind as I know exactly what is going into my meals! 100% recommend

31 January 2026
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

We absolutely love Grubby!

We absolutely love Grubby. As a vegetarian and a flexitarian we wanted to eat more plant based meals and we were struggling to come up with interesting recipes. So we started getting the meal boxes and we really look forward to trying new exciting meals every week. If anyone says they think vegan food is boring, expensive or difficult to make - they obviously haven’t tried Grubby!

2 March 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Gousto convert!

A vegan Gousto convert who is loving the recipe choices, ease and tastiness!! Feel like I’m eating proper good and yummy food, and feels good to be supporting a fully vegan company. A wee bit pricier but so far I think worth it.

2 March 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

The meals are delicious and the recipes…

The meals are delicious and the recipes are easy to follow. There is a different selection of tasty recipes to choose from each week and all we've tried so far have been great.

2 March 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

Amazing food and quick delivery

Amazing food and quick delivery. I am a massive fan. I would love to recommend this brand to anyone who cares about the world we live in ❤️

26 February 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words Sharon! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

amazing!!


this meal kit was amazing. I thought that veganism would be an ambitious resolution for 2026 but this made it so so easy and efficient - would recommend!!

26 February 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

Great subscription service

Great subscription service, never have to worry about the food shop and it’s a great way to eat healthy too

26 February 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Mmmmmmmm

So tasty, so easy, and just good vibes all round. Highly highly recommend!

23 February 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

You guys have literally changed the…

You guys have literally changed the game for me…

I used to bodybuild and unfortunately for years after I’ve struggled with food & disordered eating. I’ve tried Gousto, I’ve tried various prep meal company’s and nothing was giving me what I needed…

Your choices, your ingredients, your various options of high protein meals has literally transformed my life.

Never did I think I’d enjoy cooking. Never did I think I’d enjoy eating food I’d made.

You can see how much care you take in transforming plant based food - even my partner who’s a meat eater will choose my meals when I cook them and we now get to eat together after 6+ years of eating separately 🥹❤️

26 February 2026
Unprompted review
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Reply from Grubby

Thanks for leaving us a review Victoria - this means a lot! We are so so thrilled to hear how much you're enjoying Grubby and the difference it has made ❤️

Rated 5 out of 5 stars

Easy, Delicious and Healthy!

Never have to worry about food shopping! Easy, Delicious and Healthy. Has definitely aided my cooking skills too!

15 October 2025
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

Excellent Vegan Recipes

I've had a few different meal delivery services, but Grubby is so far coming out on top for me. Better quality ingredients (bigger/fresher veg), good delivery, and I don't have to settle for vegetarian options as it's all 100% vegan. Plus, it all tastes amazing. Takes the stress out of eating more veg and (while I'm not 100% vegan) helps us eat more vegan meals, which I'm very pleased about!

23 February 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

What an imaginative company

What an imaginative company. Great values, great food, great recipes and great staff. Many thanks for many dinners

25 February 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

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