Very Poor Post-Internship Support — Issue Unresolved for Almost a Year
My experience with GROWAI EdTech has been extremely disappointing, especially with their support after the course/internship process.
I joined their course/internship process with genuine expectations, and initially the communication and support were good. However, after an issue arose regarding my internship certificate, the experience completely changed. I have been following up through emails and other available channels for almost a year, but my issue has still not been properly resolved.
I have also tried contacting the senior management/CEO regarding the matter, but I have not received a satisfactory response. Instead of resolving my pending certificate issue, I have been told by the team to consider taking another course. This is extremely disappointing when the issue relates to a previous course/internship for which I had already paid and completed the required process.
What makes this worse is that I have spent almost a year repeatedly following up, only to eventually be told that the issue cannot be resolved. From my experience, the problem was caused during their own process, yet I am the one who has had to face the consequences.
The post-course/internship support has been extremely poor. Students should think carefully about the level of support they may receive after payment and completion. I hope someone from the senior management team finally looks into my case and resolves my pending internship certificate issue.
I am posting this review because repeated private communication has not resolved my problem. If GROWAI properly resolves my issue, I will update this review accordingly.