After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more
Company replied
The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more
Company replied
The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more
Company replied
Company details
- Paint Store
- also in
- Abrasives Supplier
- Automotive Repair Equipment Wholesaler
- Car Equipment Accessories Store
- Car Repair and Maintenance
About Grove Shop
Written by the company
The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
- Sika
- Mirka
- Meguiar's
- Festool
- Concept
- 3M
- Indasa
- Upol
- Farecla
- J-Tape
We have over 10,000 products in stock including:
- Valeting
- Adhesives
- Aerosols
- Abrasives
- Paint Mixes
- Sealants
- Tapes
- PPE
- Tools
- Fillers
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.
Contact info
22 Victoria Way, RH15 9NF, Burgess Hill, United Kingdom
- 01444 246400
- groveshop.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grove Shop
Thank you so much for the review, Sampat. We appreciate your feedback and can't wait to serve you again soon!
Thanks for choosing us!
Reply from Grove Shop
Thank you so much for the review, Volodymyr! Reviews like yours are what keep us motivated. We appreciate it and look forward to serving you again soon.
Reply from Grove Shop
Thank you for taking the time to share your experience, Ian! We really appreciate it, and can't wait to serve you again. Thanks for choosing us!
Reply from Grove Shop
Thank you for the excellent review, Bagins. We appreciate your feedback and look forward to serving you again soon!
Thanks for choosing us!
Delivery and being informed of date and…
Delivery and being informed of date and time where excellent
24 September 2025
Reply from Grove Shop
Thank you for the 5-star review, John! We are delighted to know you were happy with our services. If you ever need anything else, do not hesitate to reach out to us. Thanks for choosing us!
Excellent service
Excellent service, quality goods, good communication, and very fast delivery.
Highly recommended.
25 September 2025
Reply from Grove Shop
Hi Robert, we appreciate you taking the time to leave such a brilliant review! We're pleased to know our services exceeded your expectations. Thank you for choosing us, and we hope to serve you again soon.
quick despetch and delivery
26 September 2025
Reply from Grove Shop
Thank you for the wonderful feedback, Fagin! We appreciate your support and hope to serve you again soon.
Very quick delivery
Very quick delivery, very helpful customer service. Good product.
23 September 2025
Reply from Grove Shop
Hi David, thank you for taking the time to share this wonderful feedback. We appreciate your support and hope to serve you again in the future.
Grove Shop accuracy review
Sorry for delay of my review, basically excellent service, a fast service delivery, keeping me Informed of stages of despatch processing. All in all happy with this company's performance, 👍m
11 September 2025
Reply from Grove Shop
Hi Medi, thank you so much for taking the time to leave us such a brilliant review. It's great to hear our services met your expectations. If you ever need anything else, feel free to reach out. We are always happy to help.
Thank you for choosing us.
Reply from Grove Shop
Thank you for the 5-star review, Roger! We appreciate it and hope to serve you again soon.
Thanks for choosing us.
Web site refused payment
Web site refused payment, however lady on the phone was very good and order dispatched pronto!
10 September 2025
Reply from Grove Shop
Thank you for the amazing review, Victor. Sorry to hear you had some trouble with the website, but we're glad we were able to help resolve this promptly over the phone. We'll make sure your feedback is passed on to our customer service representative. Thank you for choosing us.
My order was processed quickly
My order was processed quickly, correctly and I received my item in just a few days. the website was easy to navigate as well as paying for my items was all fairly simple.
27 August 2025
Reply from Grove Shop
Thank you for the brilliant review, Malcom! We aim to provide a seamless shopping experience for our customers, so we're delighted to know you found our website easy to use, and your order was processed quickly.
If you ever need anything else, don't hesitate to contact us. Thank you for choosing us!
Great guys
Great guys. I had found them on eBay during Covid then they vanished. Recently found their voucher and ordered some clear coat. It’s a great shop for DIY projects, small product range but all great quality. Highly recommended.
9 September 2025
Reply from Grove Shop
Hi Mo, thank you so much for taking the time to share this wonderful feedback! We are glad you chose us, and we can't wait to serve you again soon.
Fast turnaround of my order for cans of…
Fast turnaround of my order for cans of colour matching car paint and other items. Very efficient. Many thanks.
As a point of interest Royal Mail Parcel Force who are normally very good delivering on time, claimed we were not in to receive the parcel on two consecutive days - their e mail notification system requires attention to tell the truth and not blame the customer.
5 September 2025
Reply from Grove Shop
Hi Richard, we’re delighted to hear your order arrived quickly and that you found our service efficient. Sorry to learn you experienced issues with Royal Mail; hopefully, this does not happen again.
Thank you for choosing us, and we hope to serve you again soon!
Easy to order and quick delivery
2 September 2025
Reply from Grove Shop
Thank you for taking the time to share this wonderful feedback, Kudakwashe. We appreciate it and hope to serve you again soon.
Reply from Grove Shop
Thank you for the brilliant review. Your satisfaction is our priority, so we're pleased to know our services exceeded your expectations. Thank you for choosing us.
Reply from Grove Shop
Thank you for the amazing review, Tone! We appreciate it and hope to serve you again soon. Thanks for choosing us!
Material Delivery
Quick and excellent support for material delivery and doing all adjustments.
22 August 2025
Reply from Grove Shop
Hi Amit, thank you for taking the time to leave us such a brilliant review! We're pleased to know our services met your expectations.
Thanks for choosing us!
Quick sevice as always .thank you.
27 August 2025
Reply from Grove Shop
Thank you for the awesome feedback, Patrick! We appreciate your support and can't wait to serve you again soon!
Reply from Grove Shop
Thank you Marek! We appreciate your feedback and hope to serve you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.