Grove Shop Reviews 

1,486
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the secure, robust packaging that protects their items. People also mention that the online platform is very straightforward to use and navigate when placing new orders. Consumers note that the supplied products are of fantastic quality and available at remarkably competitive prices. Reviewers consistently emphasize the helpful staff members and excellent communication maintained throughout the entire purchasing process. Shoppers truly appreciate the prompt and efficient assistance received whenever they need support or quick replacements for items. Many buyers state they will definitely return to purchase again due to this consistently reliable service.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting consistently fast and prompt... See more

Product

Clients share positive opinions on product quality, frequently praising the great range of items, exact paint... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising competitive prices and fast,... See more

Service

People report positive experiences with service, frequently highlighting very fast delivery and great... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and reasonable rates across a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more

Company replied

Rated 5 out of 5 stars

When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more

Company replied

Rated 5 out of 5 stars

The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more

Company replied

Rated 5 out of 5 stars

The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more

Company replied


Company details

  1. Paint Store
  2. also in
  3. Abrasives Supplier
  4. Automotive Repair Equipment Wholesaler
  5. Car Equipment Accessories Store
  6. Car Repair and Maintenance

About Grove Shop

Written by the company

The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
 
  • Sika
  • Mirka
  • Meguiar's
  • Festool
  • Concept
  • 3M
  • Indasa
  • Upol
  • Farecla
  • J-Tape
 
We have over 10,000 products in stock including:
 
  • Valeting
  • Adhesives
  • Aerosols
  • Abrasives
  • Paint Mixes
  • Sealants
  • Tapes
  • PPE
  • Tools
  • Fillers
 
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,486)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth and efficient

When there was a query with my order I was contacted very quickly and the matter resolved effectively.
The delivery was well informed and I was kept up to date.

19 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for taking the time to share this wonderful feedback, Hels. Your satisfaction is our priority, so we're glad we could resolve your queries quickly and that you were happy with our services.

Thanks for choosing us, and we hope to serve you again soon.

Rated 5 out of 5 stars

Excellent range, prices and delivery.

The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a great range of products and the prices ae great.

12 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the brilliant feedback, Nicola! We aim to provide our customers with a seamless shopping experience, and feedback like yours lets us know we are on the right track. Thank you for choosing us 😊

Rated 5 out of 5 stars

Bodyshop supplies

Bodyshop supplies arrived in quick time and very well packaged. Would buy again from here.

18 February 2026
Grove Shop logo

Reply from Grove Shop

Hi Paul, thank you so much for the amazing review! We are thrilled to know you were happy with our services.

Thank you for choosing us! We can't wait to serve you again soon.

Rated 5 out of 5 stars

Excellent 5 star service

Excellent 5 star service
Friendly Emails from customer service department with updates on delivery, very professional at an excellent price

18 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the fantastic review. Your satisfaction is our priority, so we're pleased to hear you loved our services!

Thanks for choosing us, and we hope to serve you again soon.

Rated 5 out of 5 stars

Good value, fast delivery

I needed 2 tubes of special sealant in a hurry so ordered from Grove shop at a good price and they arrived the following day which was perfect. Many thanks.

17 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for sharing your feedback, Jonathan! We're glad we could provide you with the sealants you needed promptly. If you ever need anything else, do not hesitate to reach out to us.

Thanks for choosing us!😊

Rated 5 out of 5 stars

Great customer service

Got parcel on time with good packaging well happy

16 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful review, Paul! We appreciate it and look forward to serving you again soon!

Rated 5 out of 5 stars

Great product

Everything perfect - price, delivery, and, especially, performance. Just perfect

13 February 2026
Grove Shop logo

Reply from Grove Shop

Hi Arthur, we're thrilled to hear you loved your shopping experience with us. Thanks for choosing us, and we can't wait to serve you again soon!

Rated 5 out of 5 stars
Grove Shop logo

Reply from Grove Shop

Thank you for taking the time to share your feedback. We're glad our services exceeded your expectations.

Thank you for choosing us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great communication

Great communication, fast shipping, nice company to work with and competive prices.

6 February 2026
Grove Shop logo

Reply from Grove Shop

Hi William, thank you so much for taking the time to share this wonderful feedback. Your satisfaction is our priority, so we are pleased to hear you loved our services.

Thank you for choosing us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Easy website followed by very fast…

Easy website followed by very fast postage arrived within 2 days of ordering

3 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the wonderful review! We're pleased to know our services exceeded your expectations.

Thank you for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great

Can't fault them, ordered some 3M sheets at a good price, delivered fast and well packaged

30 January 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the 5-star review, William! Your satisfaction is our priority, so we're thrilled to know we hit the mark for you! Thank you for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Very fast delivery which was exactly…

Very fast delivery which was exactly what I needed! Thank you

3 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the amazing review, Rob! It's great to hear you were happy with our services. Thank you for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

very easy process

very easy process

27 January 2026
Grove Shop logo

Reply from Grove Shop

Hi Jubal, thank you so much for the awesome review! We’re so glad to hear you found the process easy. That’s exactly what we aim for.

Thanks for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

Great Service

order placed and dispatched same day,

22 December 2025
Grove Shop logo

Reply from Grove Shop

Thank you for the 5-star review, Ian! We appreciate it and look forward to serving you again soon!

Rated 4 out of 5 stars

Whats with the stupid sweet gimmik

Whats with the stupid sweet gimmik? I ordered paint

29 December 2025
Grove Shop logo

Reply from Grove Shop

Hi Paul, thank you for taking the time to share your feedback!

The sweets are just our little way of saying thank you for shopping with us. If you would prefer to not receive these in future, please feel free to include this in your order notes and we will take this out for you.

Thank you for choosing us.

Rated 5 out of 5 stars

Items were dispatched quickly and…

Items were dispatched quickly and arrived next day. The items were well packaged too.

30 December 2025
Grove Shop logo

Reply from Grove Shop

Hi Neil, thank you for the fantastic review! We appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

Very helpful

Very helpful staff when enquiring about issue with placement of order.
Materials arrived on time and very well packaged.
Great service overall, would definitely recommend

22 December 2025
Grove Shop logo

Reply from Grove Shop

Thank you for taking the time to share this wonderful feedback. Your satisfaction is our priority, so we're pleased we could assist you in resolving all order issues and that your order arrived on time.

If you ever need anything else, please don't hesitate to contact us. We will be happy to help!

Rated 5 out of 5 stars

Very efficient

Very efficient

22 December 2025
Grove Shop logo

Reply from Grove Shop

Thank you for the 5-star review, Nigel! We appreciate it and hope to serve you again soon!

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